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Comfort Inn Alexandria West - Landmark

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Comfort Inn Alexandria West - Landmark
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223 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Midlothian, United States
Level Contributor
7 reviews
Reviewed July 30, 2016

After traveling from New Jersey for 10 hours,we decided to stop and rest a few hours. We were traveling with our puppies and was very surprised and relieved to learn that Comfort Inn allows dogs. Room was very comfortable. Employee's were very helpful and friendly and facility was very clean.

Helpful?
Thank Ruthie H
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you so much for stopping by. I am glad we could provide you with such Comfort during your travels. Please stop by again when you take your next road trip!! More 

Dover, PA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 20, 2016

This is the 3rd time we've stayed at this same Comfort Inn and it's always been a great experience. Staff always very friendly and helpful and the rooms are clean and comfortable. We love the IHOP attached, we had dinner and our complimentary breakfast there. We'll be back!

Helpful?
Thank mr_mcmunkee
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for filling out our survey. We are so happy that you enjoyed your stay with us. I will share your comment to our staff. Hope we can see you back on your next trip in Alexandria VA. More 

Ocala, Florida
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed July 14, 2016 via mobile

We spent two nights at this Comfort Inn. The hotel was noisy at night with a lot of yelling by small children in the parking lot at 4:30 am. Don't know why. The second day they never cleaned the room. When I told them they just brought clean towels but did not make up the beds or clean the bathroom.... More 

Helpful?
Thank Divepatches
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
Reviewed July 14, 2016 via mobile

Been a business traveler for 45 years, but this has to be the worst hotel I've ever stayed in. The room, linen, air conditioning and the desk staff were terrible. We complained and got no help. Contacted customer service for Choice Hotel chain... Took 5 hours to get someone live, then as they were over seas we were told someone... More 

Helpful?
Thank Seadog4867
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear guest, I do apologize for this. There are not enough words to describe how we feel hearing your story. It is unfortunate your stay was not enjoyable. This is the first time I am hearing this amount of issues all at once. I do wish I had the chance to meet with you before you departed. If there is... More 

Singapore, Singapore
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed July 9, 2016

It is an enjoyable spot to stop. Receptionists were great,room size was average,but bed was great. They provide plenty of towels. Pool was small, but was deep enough to enjoy and there were enough lounge chairs and tables.There was a washer and dryer on each floor. Its close to I 95 and about a 10 minute drive to National Mall... More 

Helpful?
Thank H M
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Petal, Mississippi
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 2, 2016 via mobile

This was a friendly and very clean. We arrived here and the receptionist told us about the sights, and about good places to eat. One of the great things about the Hotel is that it's attached to an IHOP. This IHOP stays open 24 hours a day, and you get complementary breakfast every morning....Its a good place to stay if... More 

Helpful?
Thank Jmill112
Mlaluces, Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear guest, We are so happy that you so enjoyed our hotel. We adore feedback from our guest. Thank you for such an awesome review, Please come again! More 

Worcester
Level Contributor
97 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 23, 2016

Stayed at this hotel on a trip down south. Room was clean and comfortable. Elevator was not working well during our 3 night stay; at times, it did not work at all, sometimes one worked and not the other. We were on an upper floor, so this was a huge pain. Also, did not like the "free" breakfast arrangement with... More 

Helpful?
Thank Joe D
Mlaluces, Front Office Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Dear Guest Our apologies for the inconvenience regarding the elevators. I am sure during your visit the agents may have mention that we where doing maintenance on one of our elevators. You'll be happy to know that it is indeed back up and running. We appreciate your patience with us. It is unfortunate that you were not pleased with our... More 

Doha, Qatar
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 22, 2016 via mobile

Loved the comfortable bed, spacious room and location. Hotel runs a free shuttle to the metro. Breakfast has 2 options or a $6 credit for a la carte at the on site IHOP. Possible to walk to a range of eateries and shops. Nice coffee in room. Very helpful and friendly staff, in particular Tonya. Short drive to Alexandria or... More 

Helpful?
Thank Anne H
Mlaluces, Front Office Manager at Comfort Inn Alexandria West - Landmark, responded to this review

Thank you for taking your time to fill out our survey but I think we missed something. Please do not think we are doing things overall negatively. We promise on your return to make it right. We are glad you were here. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 16, 2016

This is an older hotel so I did not expect fancy amenities. It is easy to access if one is driving and because of the location the parking is free. This was very important to me because I was staying several days. It also has a regular shuttle to the Metro and provides a breakfast through the adjacent IHOP. The... More 

Helpful?
Thank Marjorie R
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

We are so glad that your stay was a good one with an exemption of our elevator. Just so you know that our elevator got fix 3 days ago, we hope that you can visit us again in your future visit in Alexandria VA. More 

Boise, Idaho
Level Contributor
186 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed June 7, 2016

It's a Comfort Inn, so one shouldn't be expecting the Ritz. But on should be able to expect operating elevators, some breakfast choices and some consistency in housekeeping services. As noted in other reviews, only 1 of the 2 elevators is operational and even that one is shaky. Strange ticking noises when you ride it, doors that are constantly twitching... More 

Helpful?
Thank IdahoKid
Mlaluces, General Manager at Comfort Inn Alexandria West - Landmark, responded to this review

thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Pool
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Comfort Inn Landmark near Old Town AlexandriaThe smoke-free Comfort Inn® Landmark hotel in Alexandria, Virginia is off Interstate 395 and one mile from the Landmark Mall.We are close to popular attractions, like: •George Washington's Mount Vernon Estate & Gardens •John F. Kennedy Center for the Performing Arts •Fort Belvoir Army base •National Gallery of Art •Washington National CathedralThe Ronald Reagan Washington National Airport and the Washington Dulles International Airport are a short drive away.Additional points of interest nearby include: •National Zoo •Smithsonian Institution •Library of CongressVisitors will enjoy outdoor recreational activities like golfing, jogging, boating, fishing and horseback riding, all minutes away.Be sure to visit the 24-hour IHOP Restaurant located on the premises.Our amenities include: •Free coffee •Free local calls •Free shuttle service to the Van Dorn Metro stations •Free parking •Seasonal outdoor poolYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn Landmark the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!All guest rooms come equipped with coffee makers, safes, cable televisions, irons and ironing boards. For guest convenience, valet cleaning services are offered. The Comfort Inn Landmark hotel is your destination for hospitality and value when visiting the Alexandria, Virginia area. We look forward to serving you soon! ... more   less 

Additional Information about Comfort Inn Alexandria West - Landmark

Address: 6254 Duke St., Alexandria, VA 22312
Location: United States > Virginia > Alexandria
Price Range: $81 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Alexandria West - Landmark 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Comfort Inn Landmark Hotel Alexandria
Landmark Comfort Inn
Comfort Inn Landmark Alexandria
Alexandria Comfort Inn
Comfort Inn Alexandria
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Alexandria West - Landmark staff and other travelers.
5 questions
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nj
5 months ago
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Iceland
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Questions? Get answers from Comfort Inn Alexandria West - Landmark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would ask for a room on an upper floor on the side of the hotel that does not face Duke Street.”
 of 5 bubbles WorldTravelerTWD, Oct 18, 2016 | Read review
“Higher floor is more quiet than ground floor”
  • A view from room
  • Vanity
  • Comfy bed
  • Clean tub
 of 5 bubbles LEEKIM1957, Oct 12, 2016 | Read review
“Ask for a room above the entrance which is away from the busy roads.”
 of 5 bubbles jej05, Oct 1, 2016 | Read review
“Don't book here is the best advice I can give.”
  • Not sure what this is.
  • This has never been dusted.
  • Wall plates.
  • This was just hanging there.
  • Random hair on the pillows too.
  • Doubt it's ever been vacuumed.
  • Random hairs in the sheets.
  • Not sure what this is, but I was afraid to find out.
 of 5 bubbles staceyfive, Aug 26, 2016 | Read review
“Don't skip the free IHOP breakfast!”
 of 5 bubbles mr_mcmunkee, Jul 20, 2016 | Read review
5 of 5
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