No service, had to ask for everything. Breakfast was drinking a brewed coffee and a pastry standing in lobby. Hard to do comfortably. No business center, had to ask to have the lights turned on to see what I was eating if not standing by the Starbucks counter.
We really appreciated the stay at the Hilton in Alexandria. We needed a break after from the pandemic mess. We had restful quite stay. Everything was clean a which made up very comfortable. Our room large and roomy; it had a king size bed and a sofa bed also. The Desk in the room had plenty work space and the business chair was comfortable which made it easy to complete the work we had so we could relax.
Was very easy to find in the city and front desk was very welcoming and professional. During my stay my partner and I were extremely pleased with how clean the room was and the extra steps the Hilton took to make sure everything was sanitized.
Hotel was inactive. The lobby has a restaurant as well as a Starbucks but everything was closed and the lights off. The garage was a challenge to locate which section to park. And the spots are very short as well as close together. Room was clean but yet noisily. You can hear your neighbors TV even though the hotel isn’t at full capacity. Parking was included but yet I couldn’t exit as my card key wouldn’t work. This Hotel isn’t close to Old Town. It’s a twenty five minute walk. I will not be visiting this hotel and most likely any of the Hiltons other properties.
I would like to say that the staff at this Hotel were very nice, pleasant & inviting from the hospitality team to the security to the housekeeping. Had a little situation but Mr. Jarra handle the situation very quickly. He was very friendly and very apologetic for the situation. Hilton you have some awesome staff. Looking forward to staying again very soon. Peace & blessings to all. I highly recommend this hotel. Respectfully, MzLady 508
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