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Embassy Suites by Hilton Alexandria-Old Town

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Embassy Suites by Hilton Alexandria-Old Town
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1,718 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Alexandria-Old Town
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Showing 1,701: English reviews
Norman, United States
Reviewed May 19, 2015

We have stayed at this location before and love that it is right across the street from the King Street metro station. However, most things were lacking this time around. We switched rooms because our first one smelled horrible and had an air conditioner that did not work, and the second room had problems too. The staff was pretty unhelpful...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Rachel B
kimberly_tilley2, Adminstrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We are sorry we were not able to provide you with the standard level of excellence during your recent visit. We regret this experience was not closely comparable to your previous stays with...

Warren, United States
Reviewed May 19, 2015

Our stay was excellent. Rooms were very clean and staff was very friendly. Room service was fast and food was excellent. Pool area was taken care of with lifeguard on duty. I would very much stay at this facility again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kimberly E
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you Kimberly for sharing your great experience while staying with us. We are glad you experienced the standard level of excellence we strive to provide to our guest. We hope you will come back to visit us in the near future. Take care. Regards,

Huntingdon, United Kingdom
Reviewed May 18, 2015

Over all the service at the hotel is very good, I arrived at well after midnight due to delayed flights and found check in 'manned' and swift. The centre of the hotel is an atrium with all the dining and bar facilities with many rooms facing into the area, which can cause some problem with noise which carries up to...

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Helpful?
Thank Peter N
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. We are glad you enjoyed your stay, the location of the hotel and the ability to make coffee and tea in your room. Although we offer free breakfast and a manager's reception (5:30-7:30pm) we do not offer free wifi in the suites. We do offer free wifi in the atrium and lobby areas. We appreciate...

Houston, TX
Reviewed May 18, 2015

This hotel has fantastic amenities. The rooms are spacious, luxurious, and quiet. The location is ideal - across the street from the King St. Metro station, which is a few stops from Reagan National Airport and the Convention Center. It is family friendly but also ideal for couples and business travelers.

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Helpful?
Thank Kawi475
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking time to give us a great review. We appreciate you found our hotel and its amenities and location to be fantastic. We hope you plan to visit with us again soon. Kind Regards,

Prince George, Virginia
Reviewed May 17, 2015

We recently spent two nights at the Embassy Suites in Alexandria. Located just across the street from the Metro and the free trolley to Old Town, the Embassy Suites could not have a better location. The staff is second to none and will bend over backwards to make your stay enjoyable. The rooms are beautiful and spacious and well maintained....

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1Thank waltonlake
kimberly_tilley2, Administrative Assistant at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your exceptional review. We are excited you experienced Embassy Suites standard of excellence service from our staff, the rooms were spacious and comfortable and you considered our breakfast to be the best hotel breakfast you've "ever" had. I will happily share this information with the teams that make it happen everyday. We appreciate you taking time to...

Virginia
Reviewed May 16, 2015

The location of this hotel to transportation couldn't be better. The metro station is across the street (about 20 min. ride into DC), the Amtrak Station is behind the metro station (a short walk through the underpass), and you can catch the free King Street Trolley across the street at the metro station. The rooms are clean and nicely appointed...

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Helpful?
Thank brideforlife
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your wonderful review. We are very glad you and your sister had a great time an experience while staying with us and exploring beautiful Old Town Alexandria. We look forward to having you visit with us again in the future.

Reviewed May 13, 2015 via mobile

Clean and comfortable. The hotel has a restaurant I recommend the crab cakes. I wouldn't order anything else. Not too tasty. Parking was a bit confusing. Easy to access but confusing in the morning when leaving. They have one hotel exit that has room key access but there are many other exits that you cannot access. They need to add...

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Helpful?
Thank Jennifer G
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. We are happy you found our hotel to be clean and comfortable and the staff friendly and accommodating. We apologize your dining experience in our restaurant was not satisfying. The Chef has been informed and he will speak with his culinary team of this concern. In reference to adding more "hotel exit signs in the...

Pittsburgh, Pennsylvania
Reviewed May 12, 2015

We have stayed at this hotel several times before and were not disappointed this time. The hotel is right across the street from a Metro stop, making it very convenient. The value of the room price is very good because it includes a made to order breakfast, as well as a manager's reception each evening with free beer and wine....

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Thank Galear
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your loyalty and kind review. We are happy you enjoyed your stay and you were pleased with your accommodations, location of the hotel and the free breakfast and manager's reception offered daily. We look forward to having you visit with us again in the near future.

Vienna, Austria
Reviewed May 12, 2015 via mobile

We stayed for 4 nights and loved the hotel. Our room was on the top floor and had a nice view. Breakfast was very good. The hotel is located just across the street from Metro Station King St. Very nice for sightseeing in DC. Staff was very friendly and helpful. Would stay here again if I'd be in the area...

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Helpful?
Thank AndreaB22071779
kimberly_tilley2, Administrative Assistant at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

We appreciate your kind review. We are happy you were able to experience Embassy Suites standard of excellence service and look forward to having you stay with us again when you visit the area.

Redwood City, United States
Reviewed May 12, 2015

This hotel is across the street from Metro's King Street station which makes it so easy to visit DC. Old town Alexandria is in walking distance for evening stroll. Breakfast is aplenty and evening reception is relaxing. The atrium seating area is smaller than most of the Embassy Suite so it can be crowded. Over all a positive experience.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Payling M
kimberly_tilley2, Administrative Assistant to General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your positive review. We are glad you had a great stay and look forward to having you visit with us again in the near future.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Location: United States > Virginia > Alexandria > Old Town
Price Range: $190 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz and Priceline so you can book your Embassy Suites by Hilton Alexandria-Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Alexandria-Old Town staff and other travelers.
27 questions
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Questions? Get answers from Embassy Suites by Hilton Alexandria-Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool is on 3rd floor (easy access)”
 of 5 bubbles 424lesleyh, 3 days ago | Read review
“I have never found a bad room with this chain.”
 of 5 bubbles Traveloften1962, 2 weeks ago | Read review
“The best hotel ever in Old Town Alexandria”
 of 5 bubbles traunaj, 4 weeks ago | Read review
“The further from the atrium area, the quieter the room are”
 of 5 bubbles P8072JZmichelleb, 4 weeks ago | Read review
“Request rooms away from the elevators. Higher floors are quieter as the atrium can be a noisy gathering space”
 of 5 bubbles cdOhio123, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question