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Embassy Suites by Hilton Alexandria-Old Town

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Embassy Suites by Hilton Alexandria-Old Town
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1,722 Reviews from our TripAdvisor Community

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Lakewood, United States
Reviewed yesterday NEW

Have stayed at Embassy in Miami and now Alexandria, VA. Both were very nice, but I must admit, Alexandria was fantastic. Great lay out, close to Trolley and Blue line which was a great help in traveling into DC. If in town again, I would definitely stay at Embassy Suites Old Town Alexandria, VA

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Helpful?
Thank J4673NUthomash
Miami, Florida
HOTEL’S FAVORITE REVIEW
Reviewed January 30, 2017

Very nice area in heart of Old Town on Kings Street Trolley line and across from Metro Station. Plenty of shops and good restaurants in historic district. The hotel is modern, large, quiet with comfortable beds. All rooms have simpe bathtub with shower, microwave, small fridge. Standard suite provides one Bottled Water per person at check in, shampoo, lotion, small...

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Helpful?
Thank blonomad
About Hotel's Favorite Review
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your kind review. I am excited we provided you a great guest experience and you enjoyed your stay with us. It is our goal to provide a clean comfortable accommodation with friendly attentive service. I appreciate your description of our hotel; however, a few corrections are necessary. Such as, providing one bottle water per person at check...

Brooklyn, New York
Reviewed yesterday NEW

The hotel is across the street from the metro station so transportation is easy. The rooms was spacious and comfortable. I love the complimentary breakfast. It features a good variety of cooked-to-order items.

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Thank Robert D
Atlanta, Michigan
Reviewed 3 days ago NEWvia mobile

This hotel has a great location. Very close to Old Town Alexandria. It is also across from the King Street Metro Station which means you have easy access to DC and Reagan National. Very nice atrium area and a wonderful lady cooking omelets at the breakfast buffet. Very good solid hotel with a great location.

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Helpful?
Thank BigLeprechaun
Orlando, United States
Reviewed 3 days ago NEW

The breakfast and food was really bad. Seemed more like a Hampton Inn then an Embassy Suites. No ice in machines for drinks, lines were long for cooked items. No impressed with food. This location needs to looking into being more like other Embassy Suites when it comes to the food they serve.

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Thank P9386IQanthonym
Fort Lauderdale, Florida
Reviewed 6 days ago NEW

Went with other family (10 total) staff was very friendly, breakfast was good, kids loved evening reception snacks, right across the street from the metro, overall great hotel and accommodations for families.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank JessAvi
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am glad you and your family had a great guest experience and found everything to your enjoyment. We look forward to having you all stay with us again in the future. Regards,

Reviewed 6 days ago NEWvia mobile

My stay here has been less than subpar. I came for business and one of my colleagues suggested it as an option. We travel to the area about every two months and she had previously stayed here. My first concern is that the rooms aren't the best I've ever had but they are manageable considering it's a temporary stay. My...

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Helpful?
Thank Brittany P
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am disappointed you did not have a great guest experience. We strive to be attentive and helpful to our guest along with providing clean accommodations. I apologize we did not provide the service we pride ourselves on giving our guest. Your concerns have been given to our Front Desk and Food & Beverage Managers...

Indianapolis, Indiana
Reviewed 1 week ago

Booked 3 months in advance. Requested a 1st floor room (mobility condition). Arrived/checked in no first floor rooms available. No problem... Was given a key for 3rd floor room. went up...opened door...room full of another guest things. Went back down (mind you I have a mobility condition) and told girl at front desk the room was occupied. She gave me...

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Helpful?
1Thank Lesley H
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for taking time to provide your feedback. I apologize and am disappointed you had this guest experience. I completely understand your concern about guest safety. I would raise this concern myself if this happened to me. Please know the safety of our guest is paramount and is taken very seriously. After conferring with our Front Office Manager -...

Jackson, Mississippi
Reviewed 1 week ago

The breakfast provided at the hotel was great. There is a great variety of choices to satisfy everyone. Anni who cooks made to order made me a fabulous egg white omelette. They also have a good buffet, if you would prefer. I tried the hash is it was excellent.

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Helpful?
Thank Scott M
Virginia Beach
Reviewed 1 week ago

ES used to be one of the best places to stay. This one is not. It is not that am a clean freak but a simple vacuuming would have gone a long way to remove toenail clippings and sequins from a dress that were on the floor as well a used bottle of lotion just under the bed skirt. And...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank RCCKKC
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I apologize and am disappointed to read you did not have a great guest experience and our cleanliness was not at its best. It is our goal to provide our guest with a clean accommodation and facility to enjoy. I have shared your feedback with our Executive Housekeeper and Food & Beverage Director to discuss...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Location: United States > Virginia > Alexandria > Old Town
Price Range: $191 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Alexandria-Old Town staff and other travelers.
28 questions
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Questions? Get answers from Embassy Suites by Hilton Alexandria-Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool is on 3rd floor (easy access)”
 of 5 bubbles 424lesleyh, 1 week ago | Read review
“I have never found a bad room with this chain.”
 of 5 bubbles Traveloften1962, 3 weeks ago | Read review
“The best hotel ever in Old Town Alexandria”
 of 5 bubbles traunaj, 4 weeks ago | Read review
“The further from the atrium area, the quieter the room are”
 of 5 bubbles P8072JZmichelleb, Feb 21, 2017 | Read review
“Request rooms away from the elevators. Higher floors are quieter as the atrium can be a noisy gathering space”
 of 5 bubbles cdOhio123, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question