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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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129 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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Showing 123: English reviews
Colonial Heights, Virginia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 29, 2016

Extended Stay had really lived up to its name in being a place of extended stay for me last year. I stayed between two Extended Stay location for about 3 or 4 months while working in Washington and I enjoyed it. Though this one was the least of my favorites considering the bus route ends going in this direction at... More 

Helpful?
Thank HangryDude
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m pleased to read that you had a pleasant stay. I truly appreciate your kind comments regarding our friendly staff and convenient amenities. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Freeville, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 22, 2016

The staff at the Extended Stay in Alexandria really went the extra mile in providing teririfc customer service. When i asked Ricketta, the Assistant General Manager, if the was a bike rack on the property so I could go into DC (a qucik trip from a nearby Metro station) she offered, instead, to let me stow my bike in the... More 

Helpful?
1 Thank John C
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that our staff provided you with exceptional customer service! It’s great to hear that you enjoyed our fully equipped kitchens. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed February 14, 2016 via mobile

Toure and Bachir are always giving me a wonderful customer service with great smile. I am happy with their faster in and out service since I am always in hurry. I like the cleanness of the room as well as the kitchen area. The location always clean.

Helpful?
Thank dengeze
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to accommodate your needs with our friendly customer service! It’s great to hear that you enjoyed our comfortable rooms as well as our fully equipped kitchens. Once more, thank you for posting your review. We... More 

Alexandria, Virginia
1 review
5 of 5 stars Reviewed February 10, 2016 via mobile

Stayed here over a month. Exceptionally friendly staff. Attentive manager. Clean rooms, comfy bed, great mini-kitchen. Close to grocery stores, old town Alexandria, major freeways. Provided everything you need for a long business trip or family vacation near downtown DC. Would stay here anytime.

Helpful?
Thank papa_mikey18
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. It’s great to hear that we were able to provide you with a home away from home experience! Once more,... More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed January 19, 2016

I especially want to appreciate front desk agent named "Aki". I called her saying that we will be arriving late at night 12 - 1 AM. Her shift ended at 11:00 PM and she stayed at the hotel waiting for us to check us in for our comfort. She was not getting paid during this time. My hats off for... More 

Helpful?
Thank Sherry D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to provide you with exceptional customer service as well as a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Charlotte, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 23, 2015 via mobile

Ricketta has great client servicing skills. She is always helpful and kind. Most important she is honest. One night I was so exhausted I forgot I got change. She put the money a envelope and it under my door. I really appreciate that! But overall the staff is great.

Helpful?
Thank Leana W
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you so much for posting a review of our property. I am so proud of our staff for providing you with exceptional customer service. I’m thrilled that we were able to accommodate your needs with a great stay. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back... More 

Ontario, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed September 15, 2015

Stayed at this hotel September 4th to 5th, the hotel was what you would expect when you pay $90 Canadian, so we didn't expect anything better. This hotel isn't far from the interstate but is awkward to get to because of the roads. Room & Bathroom were clean, when expedia advertises breakfast they mean packaged muffins, oatmeal with hot chocolate... More 

Helpful?
1 Thank AdvetnureDiva
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the billing issues you experienced. As this hotel’s manager, I can assure you that I have reviewed your comments with our front desk staff to ensure your experience is not repeated. We continually work to improve our hotel,... More 

Garner, North Carolina, United States
Level Contributor
102 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 6, 2015

Dealt with the hotel during our recent DC trip and can attest to the superior customer service of General Manager Nasir Ahmed. Prompt response with resolution. Much appreciated. When management uses any opportunity to make a great impression, customers notice!

Helpful?
Thank PAyscue
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

Thank you for taking the time to write a review of your stay. I am so pleased to read that we were able to accommodate your needs with a home away from home experience. I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you... More 

Cary, North Carolina
Level Contributor
178 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed July 28, 2015

Are you kidding me this is an extended stay that has a full kitchen with not a single item in it!!!! I thought I misheard the clerk when I checked in but there is NOTHING in the kitchen and there is not even a glass in the hotel room. You have to go downstairs and "request" a glass from the... More 

Helpful?
Thank Robert B
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

The feedback provided in your review is much appreciated. I sincerely apologize that our amenities were not to your satisfaction. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please do not hesitate to... More 

Virginia
1 review
3 of 5 stars Reviewed July 15, 2015

PROS: Very nice staff members; clean rooms; comfortable bed CONS: Misleading advertising; train generated sound and vibration; lack of promised breakfast; bait and switch broadband internet access, distance from amenities My employer chose this hotel for my 9 day business trip based on price. The work that I do requires me to upload information daily via the internet. The advertised... More 

Helpful?
Thank VABIZTravel
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about our staff members, clean rooms, and comfortable bed; however, we apologize that our amenities were not to your satisfaction. I will discuss your comments with the team, and we will share your comments with our corporate office. Please do... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

Address: 200 Bluestone Rd, Alexandria, VA 22304-6424
Location: United States > Virginia > Alexandria
Price Range: $97 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave. 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Homestead Washington Dc - Alexandria Hotel Alexandria
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