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Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.

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Traveler (16)
Room & Suite (6)
Dining (3)
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Overview
  • Excellent35%
  • Very good20%
  • Average14%
  • Poor11%
  • Terrible20%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
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Additional information
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Offers from Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (184)
There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.
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All reviewsaffordable place to stayonly stayed one nightmisaelmetrokitchenettelaundryconveniencewashington
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21 - 25 of 178 reviews
Reviewed August 7, 2017

The best place for those who are looking for a hotel with kitchen facility. Calm and quite. Clean rooms and toilets. Good WiFi. All amenities were as described. Front desk attendant was welcoming. Our DC was a pure delight.More

Review collected in partnership with Extended Stay
Thank 270shahc
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded August 8, 2017

Thank for being our guest at Extended Stay America - Washington D.C. - Alexandria - Eisenhower Ave. We are thrilled to know that our facilities and service were to your expectations and that you loved your room with a kitchenette. Thanks for your recommendation, and...More

Reviewed July 31, 2017

The place is dirty and smells bad. The staff is horrible. Do not stay at all. I have stayed everywhere, but this was the worst ever and trust me, I am not high maintenance at all. Terrible. Look at other reviews says the same thing...More

Review collected in partnership with Extended Stay
2  Thank Janet46685
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded August 2, 2017

Janet, I apologize that we failed to provide you an exceptional stay. We are sorry for the service and cleanliness issues you encountered while you were here. We have room inspection processes in place, and we are working with our Head of Housekeeping to see...More

Reviewed July 27, 2017

Very polite and understanding and very professional ,the manager Dominique was very helpful and patient great person,we arrived late and everything was ready staff was expecting us , overall GREAT serviceMore

Review collected in partnership with Extended Stay
Thank georgiah403
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded July 28, 2017

Thanks for posting a review so future travelers can read about your pleasant experience at Extended Stay America - Washington, DC - Alexandria - Eisenhower Ave. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with...More

Reviewed July 16, 2017

For starters, the rooms were not available until 30 minutes after check-in, the room didn't have a refrigerator as promised, the bed was not a queen-sized as I paid for, and there were live BED BUGS found.

Review collected in partnership with Extended Stay
3  Thank 478tyreel
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded July 19, 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed July 14, 2017

Hotel was not well kept and maintained. The shower pressure was low and took several minutes to heat up. The Air conditioner struggled to keep the room cool. there were no hangers available in the room to hang up clothes. Staff was not available for...More

Review collected in partnership with Extended Stay
Thank 541quintenk
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Eisenhower Ave.Responded July 15, 2017

We would like to offer our sincerest apologies for the problems you encountered while you were here. This is not the type of review we are accustomed to receiving and it certainly doesn't match our standards. I have shared your concerns with the appropriate teams...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$108 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$108 - $180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (16)
Room & Suite (6)
Dining (3)
Questions & Answers
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Stephanie J
January 28, 2017|
Answer
Response from Sheila P | Reviewed this property |
I'm not sure if there is a shuttle to the Metro; possibly the airport. And we asked for non smoking. The best way to get your questions answers is to call the hotel directly. Good luck. We enjoyed our stay.
0
Votes
janasueperry
June 22, 2016|
AnswerShow all 2 answers
Response from HangryDude | Reviewed this property |
Yes. My set of items was in the kitchenette.
0
Votes
Pam M
March 29, 2016|
Answer
Response from John C | Reviewed this property |
I was recently a guest at the Alexandria Extended Stay. I don't know if there is a shuttle provided by the hotel, but there are two Metro stations nearby--one in either direction, each about a 5 minute drive, with public... More
0
Votes
Room Tips
"Check room over before accepting it."
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"Never stay here.. worst rooms and service"
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"Avoid this hotel."
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"Another hotel chain."
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