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SpringHill Suites Alexandria Old Town/Southwest

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SpringHill Suites Alexandria Old Town\/Southwest
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436 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Alexandria Old Town/Southwest
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Showing 431: English reviews
United States
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First, the staff are wonderful. Whoever is responsible for training the staff should get a promotion. Rooms are really very nice. Liked everything about them. Some have talked about metro rail sounds. Yes, you can hear them a little but download the free white noise app on your phone or run that A/C and you are good if it is... More 

Helpful?
1 Thank Booboo123340
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Dear Booboo123340, Thank you for letting us know how much you enjoyed your stay at the SpringHill Suites Alexandria Old Town/Southwest. We are very proud our staff was able to make your stay more enjoyable and we appreciate you taking the time to share your feedback. Thank you again for your wonderful review and we look forward to welcoming you... More 

San Jose, California
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 25, 2016

Breakfast was plentiful. View from the room was nice, facing the river. The only complaint I had was the sliding bathroom door. A slit was wide enough for anyone to see what is going on inside the bathroom. What a poor design for such a nice hotel!

Helpful?
Thank mla44
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings mla44, Thank you for taking the time to share your feedback following your recent visit at the SpringHill Suites Alexandria Old Town/Southwest. I am happy to read that you found your suite to your liking and that you took advantage of our delicious breakfast buffet. Also, thank you for mentioning about the slit on the bathroom door; I will... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed July 25, 2016

The pictures are misleading bathroom is small and toilet smelled all the time housekeeping services were poor they only made bed put out clean towels and empty the trash I don't think they cleaned this dark colored carpet since the place opened one night my husband walked on carpet in white socks and they turned black on the bottom We... More 

Helpful?
Thank rere19592317
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings rere19592317, Thank you very much for choosing to stay at the SpringHill Suites Alexandria Old Town/Southwest and taking the time to share your feedback about your experience. I am very disappointed to read that your stay with us not was to your expectations. I welcome the opportunity to discuss your experience with you in more detail. I can be... More 

Atlanta
Level Contributor
140 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed July 25, 2016

My family spent 2 nights at the Spring Hill Suites Alexandria Old Town during a weekend stay in the DC area. I choose the hotel due to its location to the sites we wanted to visit (Mt. Vernon, Old Town Alexandria, DC, and a Washington Nationals game). The hotel is relatively new and in good condition. Our room with 2... More 

Helpful?
Thank Walsung
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings Walsung, Thank you for sharing your experience at the SpringHill Suites Alexandria Old Town/Southwest. I am disappointed to read about your check in experience and I apologize for the frustration that this would have caused you. In regards of breakfast and parking, we do our best to accommodate everyone and our team manage the breakfast area as much as... More 

Hampton, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 21, 2016

Upon arrival at the hotel, we were greeted by Vesna. She was friendly and professional during our stay. Unfortunately, my husband suffered a medical emergency at 4am in the morning. He required hospitalization. The front desk staff contacted 911 and an ambulance transported him to a hospital. The staff was very accommodating and were able to extend my stay from... More 

Helpful?
1 Thank msst128
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings msst128, Thank you so much for taking the time to share your experience. It was our pleasure to look after you during your visit. I am always delighted when guest comment on our staff and their personal service. I will be sure to share your words with Vesna. Kindest regards, Carla Pacheco Operations Manager More 

Thessaloniki, Greece
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 15, 2016

Hotel quite new. Excellent condition. Very clean and comfortable rooms. Excellent matress. Good price. Breakfast was average. Good quality of food but limited selection. The 3rd day we found ands in the room and into the luggages (almost in the midnight). We report it to the reception and they just say "sorry". They gave us a room for handicaped and... More 

Helpful?
Thank LoisGR
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings LoisGR, We appreciate you taking the time to share your feedback in regards to your recent stay at the SpringHill Suites Alexandria Old Town/Southwest. I was disappointed to read about your experience and I welcome an opportunity to discuss this with you further. I can be reached at 703.317.0013 or at carla.pacheco@marriott.com. Best regards, Carla Pacheco Operations Manager More 

Bethel, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2016

I would definitely come back to this hotel. The rooms are spacious and clean, easy access to downtown Alexandria and washington , d.c. for sight seeing. The hot buffet for breakfast was delicious and generous. But mostly I compliment the entire staff from the front desk to the housekeeping to the kitchen staff. Everyone had a nice smile, were friendly... More 

Helpful?
1 Thank IreneM09
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings IreneM09, Thank you for staying at the SpringHill Suites Alexandria Old Town/Southwest during your visit to Washington DC. I was so happy to read that you enjoyed your spacious suite, our convenient location and the friendliness of our staff. Our team love exceeding all of our guests' expectations so we thank you very much for recognizing our associates! We... More 

Sun City, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

I would highly recommend this hotel. The staff was great. The room is clean, the breakfast buffet had a good variety of food choices. Shuttle service made getting to the metro quite convenient. Unfortunately, there is no pool, otherwise I would have given a 5 rating. I would definitely stay there in the future.

Helpful?
1 Thank redsonj1060
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings redsonj1060, Thank you for choosing to stay at the SpringHill Suites Alexandria Old Town/Southwest and for taking the time to share your experience. I am glad you found our hotel clean and that you enjoyed our delicious breakfast buffet. We are happy you will be returning to our hotel on your next visit! If there is anything we can... More 

Lancaster, Pennsylvania
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 5, 2016

Stayed one night at this property. The rooms are very clean, comfortable beds, efficient setup. Free breakfast was nice and a plus. This hotel is not without its quirks. Parking is at a premium and very difficult in the evening. The parking garage under the hotel has VERY narrow spots, and you need to find a staff member with access... More 

Helpful?
1 Thank disneydad331
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings disneydad331, Thank you for your recent stay with us and for taking the time to share your experience. We appreciate receiving your valuable feedback in order to improve the quality and service of our hotel. We hope we will have the opportunity to welcome you back to the SpringHill Suites. Regards, Carla Pacheco Operations Manager More 

Clifton, New Jersey
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 4, 2016

My husband and I stayed here while we were visiting my brother-in-law & sis-in-law and the hotel was clean.. The parking was free and breakfast was included. Breakfast was labeled as buffet but there could have been more choices. The room had a weird setup but it was ok for our stay this time as we weren't in the room... More 

Helpful?
1 Thank Michelle A
Carla P, Manager at SpringHill Suites Alexandria Old Town/Southwest, responded to this review

Greetings Michelle A, Thank you for choosing our hotel on your recent trip to Alexandria and for taking the time to write your review on our TripAdvisor page. We hope to have the opportunity to serve you again should your travels bring you back to Alexandria! Regards, Carla Pacheco Operations Manager More 

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 

Additional Information about SpringHill Suites Alexandria Old Town/Southwest

Address: 2950 Eisenhower Ave, Alexandria, VA 22314-4557
Location: United States > Virginia > Alexandria
Price Range: $111 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Alexandria Old Town/Southwest 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria
Hotel Style:
#6 Family Hotel in Alexandria
#8 Romantic Hotel in Alexandria
#20 Business Hotel in Alexandria
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