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Residence Inn Alexandria Old Town South at Carlyle

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Residence Inn Alexandria Old Town South at Carlyle
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428 Reviews from our TripAdvisor Community

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Showing 422: English reviews
Huntsville, Alabama
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

As much as I love the team that runs this hotel, I am going to have to find a new hotel for my trips to DC. This hotel is 8 years old (it opened in November, 2008) and it is now time for a renovation. Due to the hotel being booked up, I got the icky/sticky room. Furniture was so... More 

Helpful?
Thank anonymous196307
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear anonymous196307, thank you for sharing your experience with me. These final weeks leading up to a renovation are always the toughest and I deeply apologize for the condition of the room that you stayed in. Our scheduled renovation in November cannot come soon enough and when the renovation is completed our rooms will be brand new and stunning! I... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great facility, pleasant staff and nice amenities. Very quiet even when filled to capacity. Within walking distance of Carlyle Square and provides shuttle service to Old Towne. Full breakfast buffet provides a great start to the day. The suites are all set for kitchen use if desired and they even offer grocery delivery as well as dry cleaning/laundry services. A... More 

Helpful?
Thank Leigh M
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Leigh M, thank you for the great comments regarding my hotel and staff. We are very fortunate to be located in such a great location in Carlye and close to the metro station. I am glad you enjoyed all of our amenities and I am proud of my staff for delivering you the service you received. Once again thank... More 

Phoenix
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was terribly disappointed from the time I entered the hotel. This may sound like a litany of problems, and it is, but I'm not sure why the standards have fallen so much at a Marriott. I went to my initial room, when opened the door it was apparent that it a dog had peed in the room and it... More 

Helpful?
Thank MichaelTreaveler
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Michael Treaveler, please accept my apologies for all of the issues you encountered during your stay. I am making your feedback my number one priority to correct and remedy everything. In November we are commencing a complete room renovation which includes replacing all of the furniture with brand new furniture. I hope that once the renovation is finished that... More 

Seattle WA
Level Contributor
215 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed a month at Residence Inn Alexandria Old Town South at Carlyle and the guests, service, breakfast and staff were great. If you ever have to stay somewhere for awhile you know you get to see it all. I did and the Residence Inn Alexandria Old Town South at Carlyle was as good as it gets. Very helpful. I... More 

Helpful?
Thank Capetownrio
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Capetownrio, thank you for all of the compliments regarding my hotel property and staff. I appreciate the good endorsement. Soon we will be doing a renovation in all of our guest rooms of which I hope you can return to experience. I will be sure to praise my staff for all of the great service they provided you. Once... More 

Greenwich, Connecticut
Level Contributor
196 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 stars Reviewed August 9, 2016

Sure, the room was spotless, and the bed was comfortable. Yes, the breakfast buffet was bountiful. Of course, the location was close to the Metro, and the free shuttle (within a 2 mile radius) made life easy. The real key to this hotel's success is the staff. Everyone, and I do mean everyone, was friendly and helpful, often going above... More 

Helpful?
Thank BobLeblaw
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear BobLeblaw, thank you very much for the glowing review you gave about my hotel and staff. I am very proud of my team for succeeding in delivering you such good customer service. It also gives me great pleasure when we grow our family members of repeat travelers (such as yourself) who make my hotel their first choice when visiting... More 

Alexandria, Virginia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 29, 2016 via mobile

This is quite possibly one of the worst hotels I've ever stayed in. First off, parking is $20 a day, which is a decent price...especially in the Old Town area. The problem is their parking garage gets filled up and those who have paid for hotel parking are out of luck. When we brought this up to the front desk,... More 

Helpful?
1 Thank Brandon S
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Brandon S, please accept my profuse apologies for how my staff handle your parking and ATM concerns. Thanks to your generosity of time and effort to write me this very valuable feedback, I am now in possession of essential information that will enable me the opportunity to correct it so that it doesn’t repeat to another customer in the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 28, 2016

Our room was clean, and ready when we arrived. I asked for an early check-in. Once we made it to our room, it gave us a chance for my grandkids and I to sit down for a snack. There is a Panera Bread down the street, and many other restaurants in the area. Also a movie theater.

Helpful?
Thank S M
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear S M, Thank you for sharing your hotel stay experience with me. I am glad that you enjoyed our great location of being in walking distance to so many food and retail destinations. Once again thank you and I look forward to seeing you again when you return. More 

Vero Beach
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 27, 2016 via mobile

Could not have asked for a better hotel! We stayed for 7 days. Myself, husband, 10 year old and 2 year old. Breakfast was huge and enough selection for everyone. The mixers on Monday through Wednesday night were awesome to come back to after am exhausting day exploring DC. We had our car and drove into the city each day... More 

Helpful?
Thank Cbboone26
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Cbboone26, I am glad to hear that you enjoyed all of the great amenities of our complimentary breakfast, evening social, and van shuttle service. I am very proud of my staff for delivering you the smooth service. Thank you for all of the great compliments and I look forward to seeing you again when you return. More 

Indianapolis, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2016 via mobile

This hotel is awesome! Everything from the staff, to the spacious rooms, to the breakfast and the Mix on M-W evening! There is a Whole Foods & CVS a block away and the metro is a convenient 2 block walk. Downtown Old Town is just absolutely beautiful...

Helpful?
Thank Lori M
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Lori M, Thank you for the awesome review! I look forward to sharing your comments with the employees that made it happen for you. We are extremely fortunate to have such a great location in beautiful Old Town Alexandria and just walking distance from the metro station. Once again thank you and we all look forward to seeing you... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016

We came here after quickly checking out of another hotel in the area that proved to be a disaster! We are Marriott Rewards members, but thought we'd try another place for a change...BIG mistake! This Residence Inn was less expensive and 1000 times better. Very friendly staff. Beautiful rooms. Great views. Walking distance to restaurants and attractions, but free shuttle... More 

Helpful?
1 Thank Lisa D
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Lisa D, thank you for all the great compliments regarding my hotel and staff. We pride ourselves on building value for the price and I am delighted that you discovered it. Welcome to the growing club of travelers who make our hotel their first choice when visiting the metropolitan DC area. Once again thank you and I look forward... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. Area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. Ft. Of meeting space, state-of-the-art fitness center, 24-hour market, complimentary WiFi in rooms and public areas, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Wednesday, 6:00pm to 7:30pm). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 

Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Rd, Alexandria, VA 22314-4608
Location: United States > Virginia > Alexandria > Eisenhower East
Price Range: $130 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria
Hotel Style:
#3 Business Hotel in Alexandria
#10 Family Hotel in Alexandria
#17 Romantic Hotel in Alexandria
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