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Renaissance Austin Hotel

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#59 of 197 Hotels in Austin
Certificate of Excellence
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1 room 2 adults 0 children
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797 Reviews from our TripAdvisor Community

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Showing 775: English reviews
San Angelo, Texas
Reviewed October 4, 2015 via mobile

Very nice and remodeled hotel They have updated lobby area, outside terrace with a very good taste. Rooms are big with new bed linens. Starbucks coffee location inside the hotel. Arboretum has a lot of shopping and Restaurants to walk. Price was kind of high because the Austin city limits festival. Parking can be better.

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Helpful?
Thank Betty L
Murrysville, Pennsylvania, United States
Reviewed October 3, 2015 via mobile

Stayed here for a conference. Nice hotel. 3rd floor with city view (which was garage roof LOL). No problem as on business, who needs a view? Very quiet floor despite having 9 story atrium outside my door. Only one restaurant in hotel plus a deli for snacks and coffee. But within 5 minute walk about 5 local and chain restaurants...

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Thank Ray J
Houston, Texas
Reviewed October 2, 2015

We were in Austin for a conference at the convention center. We ended up at the Renaissance because our conference reserved a room block and the hotels near convention center were sold out. This was my first time staying at a Renaissance hotel so I want sure what to expect. This hotel is beautiful inside. It has what I can...

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Thank ParkerLane10
Delray Beach, Florida
Reviewed October 1, 2015

Platinum Marriott member and stay over 200 nights a year. Usually don't get Renaissance hotels so was a nice change. Room was large and had a great Southern view of downtown and the hills. I was on the 9th floor with the concierge lounge. Breakfast was alright with a good selection. Avoided the evening meal and chose to walk to...

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Thank Jeff R
Samantha D, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Thank you for your feedback regarding your recent stay! Our location is a unique area for shopping and exploring local flavor. We have shared the information you have provided with our team to continue providing a delightful, charming experience. We look forward to seeing you again here at the Renaissance Austin Hotel. Have a great day and travel brilliantly.

Dunfermline, United Kingdom
Reviewed September 21, 2015 via mobile

My review is based on the fact we were on a holiday visit to Austin. The hotel in my opinion is for businessmen and events. The facilities (only one restaurant) are too small for anything else and are too small for the size of the hotel. If you want a good clean room to spend the night and intend to...

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1Thank DaveHen
Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for your feedback regarding your experience. We are delighted to welcome all guests, whether they are here for business events or here on leisure. Our hotel is proud to be placing the finishing touches on our TreeHouse Kitchen Restaurant space, and our recent renovation expanded our Knotty Deck & Bar for all of our guests' enjoyment. Any one...

Boston, Massachusetts
Reviewed September 21, 2015

The hotel is beautiful from what we saw. There is a spot in the back where weddings can be held - though there are some odd cow figurines to the left/in the background. The food at the wedding was delicious! I'm not sure if it was hotel catered or not... However, the bar area for their weddings is AWFUL. The...

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Thank Nancy I
Reviewed September 19, 2015 via mobile

We are highly disappointed in our room, our food, & the overall level of service from this establishment. On our business trip, my roommate & I had a very poor experience, from our food to our billing and even to the way we were addressed over the phone. Won't be coming back. One would think that if guests have a...

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2Thank Antonia B
Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your feedback with us. Please know that we strive for our guests to receive exceptional service, and we apologize if this did not occur during your stay. If you have any unresolved items that still need to be addressed at this time, please contact the hotel directly at 512-343-2626. I appreciate the...

Apex, North Carolina
Reviewed September 18, 2015

I had a business trip to Austin, so I stayed at the Renaissance. It is very modern in the inside and the rooms are huge. I had a problem on the 3rd night, When I got back to my room there was a horrible smell and had to be moved to another room. The staff is friendly and the concierge...

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Thank dalenilsson
Houston
Reviewed August 24, 2015

A very large hotel with nice beds. The patio bar is also very large with a nice view. I loved that the toiletries were Aveda products. There is no breakfast offered though, which was an issue when it came to attending an early morning meeting. We had to wait for the cafe area to open up, and were offered limited...

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Thank Blkstarr26
Reviewed August 22, 2015

Staff is very helpful. The room was awesome, the modern decoration really inspires you. Located on a very convenient area where you will find nice restaurants and shops. All i can say is that my family and I did enjoy our stay.

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Thank Óscar Y
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
@Ustinbytes
Cuisines: Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Location: United States > Texas > Austin
Price Range: $201 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
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Also Known As:
Austin Renaissance
Hotel Style:
#20 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#44 Family Hotel in Austin
#56 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Austin Hotel staff and other travelers.
6 questions
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Questions? Get answers from Renaissance Austin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a room with a view inside the hotel”
 of 5 bubbles LoriOrange_TX, 3 days ago | Read review
“Stay somewhere else”
 of 5 bubbles Knettix, 6 days ago | Read review
“I would suggest rooms that don't have doors facing the central area.”
 of 5 bubbles Y4610RNgaryc, 2 weeks ago | Read review
“If you don't want your window facing down into the lobby (which is sort of weird) then ask for an outdoor facing room.”
 of 5 bubbles TarraF, 3 weeks ago | Read review
“Ask for the back of hotel for a nicer view”
 of 5 bubbles AlishaF826, Feb 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question