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Renaissance Austin Hotel

8.6 miles from Austin center
  • Pool
  • Room Service
  • Free Parking
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1 room, 2 adults, 0 children
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9721 Arboretum Blvd, Austin, TX 78759
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783 Reviews from our TripAdvisor Community

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Showing 761: English reviews
San Antonio, Texas
Reviewed 4 days ago NEWvia mobile

The staff was great. Our room was terrific. I was very pleased to stay there. We booked at the last minute and although they were having a huge convention, the staff found a quiet room for us as we were in town to attend a funeral.

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Helpful?
Thank Mimimi60
East Brunswick, New Jersey, United States
Reviewed 1 week ago

Best kept secret is the great bar and view from the back deck. Spent some time at a conference and the lobby bar was very well stocked and the staff was excellent with recommendations on food and drink. We had breakfast in the cafe and they were very accommodating on special request and changes, such as low or no carb...

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Thank Alisha F
A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

My usual hotel in the area was full so I chose the Renaissance due to the remodeled rooms. It was a good choice. Great hospitality. The valet opened the passenger car door upon every arrival with warm greeting. The front desk displayed every bit of Texas hospitality and arranged a different room to meet my preferences upon check-in despite my...

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Thank A TripAdvisor Member
Johanna B, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Thank you for the wonderful feedback. We strive to make sure every guest has a wonderful time during their stay at our hotel. I hope you were able to enjoy some of the amenities we have to offer and explore the arboretum area. We hope to see you again soon!

Ovilla, Texas, United States
Reviewed 2 weeks ago

Very nice upscale hotel with many nearby restaurants and shops. Travelling on company expense but still pricey. Surprising minor room detail missing that even mid-range hotels offer, no USB plug to charge electronics, Fortunate to have converter with me. Very attentive staff and rooms very clean. Many elevator buttons do not illuminate.

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Helpful?
Thank Tim H
Johanna B, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Tim H, I'm happy to hear that your overall experience was satisfactory. I will make sure to pass on your feedback to the correct teams so that in the near future we can make some updates to the technology in the rooms. I do want to ensure you that we have addressed the elevator buttons issue and they have all...

Reviewed 4 weeks ago via mobile

I recently stayed here January 20-22 2017 and from the time I checked in through Sunday the staff was so kind and friendly! The two ladies that checked us in on the 20th one was in training and did excellent and the other lady was super sweet & professional! Then whenever we had breakfast the next morning the staff again...

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Helpful?
Thank 1slandLove
Johanna B, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Thank you kindly for your wonderful feedback. As we pride ourselves on making your stay one to remember, I'm happy to see that we have succeeded. I hope the weather was great for your breakfast so you were able to see the view from our Knotty Deck & Bar. We'll see you again soon!

Montreal, Canada
Reviewed 4 weeks ago

The Renaissance Hotel Austin is very much a good hotel in terms of guest services and quality. However, when it comes to a meeting venue, the word “expensive” is probably too light. I would say they are borderline abusive. A one (1) day meeting for 7 people in a boardroom, with computer projector barely breakfast and a sub-par lunch will...

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1Thank Sophie and Paul V
Johanna B, Front Office Supervisor at Renaissance Austin Hotel, responded to this review

Sophie and Paul V We are very sorry to hear that the meeting venue did not meet your expectations. We take great pride in our meeting experience and we seem to have fallen short. We want to ensure you that events team has been notified of your concerns. We hope that you will give us another chance in the future!

Reviewed 4 weeks ago via mobile

Stayed for sales meeting. As the rooms and lobby are nice- I didn't love the fact that there was no room service and all king rooms had an interior view. Also the club level lounge was awful! Overall fine for a few days but so far from the heart of Austin. The staff was nice 👍🏼

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Thank Malexandra2121
Reviewed 4 weeks ago via mobile

I was able to book a deal online for a brief stay during the Christmas break. I loved the room. It was nicely designed, clean, and up to date. The staff was very sweet during check-in and checkout. I would like to return the spring in order to enjoy the area better because it seems to have so much to...

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Thank Erica H
Boston, Massachusetts
Reviewed 4 weeks ago

This palce is lovely but don't expect a hop to downtown Austin, it's about 20-30 min cab drive away. The hotel itself is very nice, good restaurant/bar, and lovely rooms. It is located in an industrial park area with lost of restaurants and shopping, walking is not really an option so I suggest cabs or renting a car. Also, Uber...

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Thank samls86
Houston, Texas
Reviewed 4 weeks ago

I stayed at the hotel for a few days, and throughout my stay everyone was very warm and welcoming, but the one person who stuck out the most was Andrew who checked both my rooms in. We also had a light out in our room so we called down and the Maintenance on duty came right away to fix it-...

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Helpful?
Thank KattGee
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
@Ustinbytes
Cuisines: Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759
Location: United States > Texas > Austin
Price Range: $204 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Austin Renaissance
Hotel Style:
#20 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#44 Family Hotel in Austin
#56 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Austin Hotel staff and other travelers.
4 questions
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Questions? Get answers from Renaissance Austin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for the back of hotel for a nicer view”
 of 5 bubbles AlishaF826, 1 week ago | Read review
“Upper floors have better views.”
 of 5 bubbles B4344DLtimh, 2 weeks ago | Read review
“Good guest services but do not hold a meeting here ... too expensive”
 of 5 bubbles SophieandPaulV, 4 weeks ago | Read review
“Highest floor facing the shops!”
 of 5 bubbles jennyD5308RG, Dec 25, 2016 | Read review
“parking lot facing rooms may be quieter.”
  • 2 queens size beds, flatscreen tv, club chair, full length mirror and desk.
 of 5 bubbles CristianLau, Dec 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question