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Crowne Plaza Austin

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#29 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,138 Reviews from our TripAdvisor Community

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Showing 1,131: English reviews
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Reviewed 2 days ago NEWvia mobile

Just stayed here for a conference. We had a little difficulty getting our rooms and thankfully Roy, the concierge came to our rescue! He was very helpful and got us back up to the front ( of a very long line) to get the assistant manager( who was also vey nice) to assist us on our reservations. The rooms were...

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Thank Tricia T
Abilene, Texas
Reviewed 2 days ago NEWvia mobile

Let me tell you first off that I travel... A LOT! I am constantly looking for the best deals that are the closest to where I am working. I purposefully chose the Crowne bc of their amazing restaurant service and wait staff. I met Ruth who is amazing! She introduced me to the chicken tortilla soup which is incredible and...

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Thank Brad O
Spring, Texas
Reviewed 3 days ago NEW

Great hotel with a great staff! Gayla Hall goes out of her way to help with any issues. And in the bar Tori is the best bartender around and makes everyone feel right at home. This is my favorite hotel and I travel a lot.

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Thank ittybity
San Antonio, Texas
Reviewed 1 week ago via mobile

We stayed at this hotel last weekend because of its proximity to a conference. Once inside the door, I was transported back to 1985. The mauve and teal decor might have been OK if the hotel was well maintained, but it isn't. Past attempts to update or repair were not well planned or funded. For example, the shower had a...

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Thank SingsForFood
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know that John provided his usual outstanding service. Please accept my apologies that on this occasion...

Oregon City, OR
Reviewed 3 weeks ago

It is a nice hotel, Terence gave me a map with suggestions, walked me to the restaurant and let them know I was an airline employee, and waited to know they honored it. Thanks Crowne Plaza and Terence

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Thank PetuniaOR
Reviewed 3 weeks ago

Wanda does an excellent job with the executive breakfast on the 7th floor. She makes sure that all your needs are taken care of and is easily the friendliest person you will run into while on your stay at the Crown Plaza.

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Thank George M
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review. I always appreciate it when our associates are recognized. They all continually strive to provide top flight service and I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're in Austin. Randy Brunnemann General Manager

Austin, Texas
Reviewed 3 weeks ago

We did our 15th Women Conference at the Crown Plaza Austin. Roy Concierge is the type of employee that you need more of. Excellent Spirit, and Mannerism. Just was blessed by his Spirit. Also De Anna Sales Catering Manager, was Awesome too. easy to work with, knowledge of everything. Great people, beautiful hotel. Looking to having our Conference there next...

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Thank harolddoraflenoy
Austin, Texas
Reviewed 3 weeks ago

I stayed here two nights on business, and I had a double room to myself. The beds are not the most comfortable I have ever slept in, but the price is right, and the hotel is right off of the interstate for easy access. Parking is free in the big lot.There are restaurants close by, or you can eat in...

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Thank Jill G
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for recognizing our staff’s efforts. I know they will be pleased to hear their guest service is appreciated and thank you for choosing our hotel. We hope you will continue to choose us whenever you are in Austin. Randy Brunnemann General Manager

Midland, Texas
Reviewed 3 weeks ago

Roy, the concierge/bell, at the Crowne was awesome! He was so courteous and pleasant. He came to us and offered to help us with our luggage and was so thoughtful. Just loved him. All of the staff from the front desk to the housekeeping personnel was wonderful. If we go to Austin again, we would definitely stay there again.

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Thank cheathammargaret
Reviewed 3 weeks ago via mobile

I had a wonderful time at the crown plaza here at Austin!! And I have to say it was all because of staff most importantly Lexi at the front desk! She was really helpful and always had a smile! I will definitely be coming back!

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Thank Crystian B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Location: United States > Texas > Austin
Price Range: $114 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#12 Best Value Hotel in Austin
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Austin staff and other travelers.
7 questions
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Chicago, Illinois
over a year ago
Cuenca, Ecuador
10 months ago
Orlando, Florida

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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“7th floor is very quite”
 of 5 bubbles ittybity, 3 days ago | Read review
“clean rooms and hotel”
 of 5 bubbles harolddoraflenoy, 3 weeks ago | Read review
“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, Jan 11, 2017 | Read review
“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, Nov 12, 2016 | Read review
“executive floor”
 of 5 bubbles lcicilese, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question