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Crowne Plaza Austin

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Traveler (118)
Room & Suite (109)
Dining (43)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travelers talk about
“front desk”(248 reviews)
“shuttle driver”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
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Reviews (1,333)
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1,323 results
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719
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72
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Show reviews that mention
All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffsmoking roombusiness centerwandaconciergeohanadowntownconferencehighway
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1 - 5 of 1,323 reviews
Reviewed 2 days ago via mobile

I stay at the Crowne many nights a year and it is such a blessing to start the day with Wanda taking care of us. All the staff are great. Looking forward to next stay. The bar and grill is great. We are met at...More

Thank Chuck A
Response from Randy B, General Manager at Crowne Plaza AustinResponded 2 days ago

Thank you so very much for your kind words and for staying at our hotel. We pride ourselves on having friendly, helpful, and efficient associates and Wanda is one of our very best. I appreciate you taking the time to recognize her. We all look...More

Hotel's Favorite
Reviewed January 18, 2018

Let me be up front that this is an older property, so don't expect super modern fixtures and decorations. That said, the hotel is well maintained, the rooms are clean, bright and airy, and staff are super nice and accommodating. if warm southern hospitality is...More

1  Thank knowmyhotels
Response from Randy B, General Manager at Crowne Plaza AustinResponded January 19, 2018

Thank you for your review. I always appreciate it when our associates are recognized. They all continually strive to provide top flight service and I'm pleased you enjoyed you time with us. I hope you will continue to choose the Crowne Plaza Hotel whenever you're...More

Reviewed 3 days ago via mobile

Our friends just got married at the Crowne Plaza and we all had rooms in the hotel. The bride’s sweet on the 7th floor was amazing. It was huge. The other rooms on the hotel were nice as well and well maintained. AC worked great,...More

Thank Thetipsydutchman
Response from Randy B, General Manager at Crowne Plaza AustinResponded 2 days ago

I am pleased that our staff was able to make your stay enjoyable. We always strive to provide the best possible service and our staff excels at doing that. We hope to see you again very, very soon. Thank you again for choosing our hotel....More

Reviewed 6 days ago

The Executive suites have their own floor and are absolutely amazing! Great view and the bar is a very relaxing abode in itself. Loved the restaurant and lounge in the lobby as well. Will visit again!More

Thank raven2320
Response from Randy B, General Manager at Crowne Plaza AustinResponded 2 days ago

I am pleased that our staff was able to make your stay enjoyable. We always strive to provide the best possible service and our staff excels at doing that. We hope to see you again very, very soon. Thank you again for choosing our hotel....More

Reviewed 1 week ago

Whenever I travel to Austin, I stayed at this hotel. The location is good. But, the staff are even better. They are so nice to guest and willing to help. I would like to mention two people here. Paul helped a lot of people to...More

Thank baixuehua2012
Response from Randy B, General Manager at Crowne Plaza AustinResponded 2 days ago

We strive to give great and impressive service to all of our guests and it makes us happy to read that we exceeded your expectations. Also thank you for the words of praise for our staff. It is always nice to get a compliment by...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$113 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$113 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (118)
Room & Suite (109)
Dining (43)
Pool & Beach (29)
Amenities (21)
Business Center & Event Rooms (7)
Questions & Answers
Ask a question
maccasjg
August 24, 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
June 26, 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
June 14, 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"location and staff make me happy to stay all the time"
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"Extremely friendly and family oriented"
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"They were very skimpy with the linens, we only had 2 washcloths; we were surprised by the noise you could..."
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"Request room on floor 7"
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