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Crowne Plaza Austin

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#31 of 198 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
Crowne Plaza Austin
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1,066 Reviews from our TripAdvisor Community

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Showing 1,059: English reviews
1 review
5 of 5 stars Reviewed 3 days ago NEW

Wendel Barnes did a great job taking us safely and comfortably to the airport. Wendel made the extra effort to ensure friendly service. The room was large, clean and comfortable. Restaurant hamburger was delicious.

Helpful?
Thank George M
Arlington, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

The rooms were comfortable and quiet but for little bugs in one of the rooms. The location is very accessible from the main highway. The night live was an excellent as on site security patrolled the vicinity. Justin and Cynthia at the front desk were helpful.

Helpful?
Thank 525483
Texas
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After booking this hotel, I read some not so good reviews on here and was beginning to regret my decision. After checking in with the friendly staff and making my way to my room (which I was upgraded to the executive floor for being an IHG member, I guess), I inspected my room very closely. I found none of the... More 

Helpful?
Thank EastTexasTraveler903
Houston, TX
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Got a last minute room at decent price. Somewhat easy check-in w quick trip to concierge floor... Heavy hor doerves and then bed! R Great AC. great sleep. Expected parking to be hard, but it was fine. Great AC. great sleep. Expected parking to be hard, but it was fine

Helpful?
Thank bschmidtandfamily
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My company puts us up here for work. This is my first overnight in Austin and thus my first time at this hotel. It's one of the nicest hotels we stay at. Wendel Barnes was waiting for us at the airport with the shuttle doors open. He got our bags for us and was very friendly with us despite our... More 

Helpful?
Thank Kelly B
Level Contributor
3 reviews
2 of 5 stars Reviewed 6 days ago NEW via mobile

The room was clean, food is horrible, our ac was smokomg had to call the front desk several times to move us to another room, there are plenty of restaurants in that area to go to...older hotel but for the price we paid would rather stay at a Marriott down the street.

Helpful?
Thank Lisa T
Randy B, Manager at Crowne Plaza Austin, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry we failed in our efforts and that you found the food unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to... More 

Level Contributor
9 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

The motel rooms were modern and spacious, and the staff friendly. Breakfasts were also great. The motel is relatively isolated however, but only a 20 minute cab ride to bars and restaurants. Pool facility was great after a hot day.

Helpful?
Thank Blake C
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you found some nice things about our hotel. We are in the beginning stage of... More 

Norfolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay here at the Crowne Plaza on a recent trip to Austin. The staff was very professional and went out of their way to explain the amenities and features of this hotel, plus they ensured we had everything we needed. Wendel Barnes was our shuttle driver, and he was so friendly and made sure our check-in... More 

Helpful?
Thank trunited1
Walterboro, South Carolina, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

As an airline crew member I stay in quite a lot of different hotels for my job and this Crowne Plaza Austin is by far one of the best! Great Rooms, Service and Food! Fantastic transportation staff and especially if one has the pleasure of meeting Mr. Wendel Barnes!!! He will get you to and from the airport promptly, safely... More 

Helpful?
Thank ReynaD24
austin
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My 5 star rating is not for the hotel itself because there is a lack of customer service you expect when hosting an event at such a grand place. It turned out well but some of the staff needs an attitude adjustment. However, this 5 star rating is for the concierge/bell man ROY. Oh my goodness he is just amazing... More 

Helpful?
Thank txoxo87
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Location: United States > Texas > Austin
Price Range: $134 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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