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Crowne Plaza Austin

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6121 N Interstate 35, Austin, TX 78752-3801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (182)
360
Panoramas (10)
Room & Suite (118)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Austin
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 226 hotels in Austin
Location
Cleanliness
Service
Value
Travelers' Choice
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
1,612Reviews11Q+A100Room tips
Traveler rating
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Popular mentions
Phil wrote a review Apr 2020
1 contribution
Just a quick shout out to Ray (concierge/bellman) for all that he did to make us and others attending our seminar feel welcome. Very helpful, accommodating and knowledgeable about the surrounding area Great start to a good visit at the hotel.
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Date of stay: March 2020
Rooms
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Trip type: Traveled on business
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Kimberly R 815 wrote a review Mar 2020
La Paz, Mexico138 contributions42 helpful votes
We stayed at the Cowne Plaza at the beginning of the corona virus. There was very few visitors but the staff was doing an amazing job cleaning and making us feel really welcome. To our surprise we were given a free upgrade to the 7th floor.
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Date of stay: March 2020
Location
Cleanliness
Service
Trip type: Traveled on business
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howdigal wrote a review Mar 2020
Texas5 contributions
We had another fantastic business meeting at Crowne Plaza! Especially enjoyed the 7th Floor breakfast with Wanda. She always makes us feel so welcome. Breakfast usually includes plenty of pastries, fruit, oatmeal, yogurt, various meats (sausage patties or links, bacon) and eggs. Bottled juices and always fresh coffee!! The evening social hours are great as well. Wine and beer served with light hour devours, fruit and sweets. Love the cookies!
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Date of stay: March 2020
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huckleberry500 wrote a review Mar 2020
Cibolo, Texas53 contributions9 helpful votes
The Crowne Plaza Austin could be a lot better. First of all, the lobby decor is something right out of the show "Narcos" when it was set in the late-70's, early 80's in Columbia. The actual room, while not bad, just did not seem to convey "quality." The level is about like an older Best Western or perhaps a room at Circus, Circus in Vegas. Very basic. The good: At a crossroads and you can get around pretty well from the location. The bad: The air conditioner/heater unit that is in the wall had a half inch gap and you could see light through it. When I was there, it was a bit cold, so it made the unit cycle a lot more to keep the temperature stable. Again, the Crowne Plaza wasn't a"bad' hotel, just not where it should be. Just seemed tired and a bit wore. If you face the freeway, there is some noise, but overall, the area was pretty quiet considering the location.
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Date of stay: February 2020
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Response from IHGService, Guest Relations Manager at Crowne Plaza Austin
Responded Mar 26, 2020
Hi there Huckleberry Thanks a lot for your comments and observations. Definitely we'll look at the furniture and other details -including the air conditioner- to make sure your future stays are perfect. I'll forward your comment to the management and we will make the proper adjustments to make sure we meet our quality standards that make our Crowne Plaza hotels so popular and loved. Nevertheless, thanks a lot for choosing us for your stay, I hope you can accept an apology for any inconvenience that these observations may have caused during your stay, we'll make sure it does not happen again. Hopefully we'll have the pleasure of hosting you again in the future. Take care!. Alejandro G. Case Manager. IHGService.
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Roving562153 wrote a review Mar 2020
1 contribution
The hotel was very nice, meeting rooms were accommodating and the food was good. Unfortunately the beds were a little on the worn side. The best part was the bellman, Roy. I asked him for directions and he’s was right on. He pointed it out on a map. He even advised alternate routes during heavy traffic times. Very FRIENDLY and POLITE!!!!
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
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PRICE RANGE
$113 - $211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza austin hotel austin, austin crowne plaza
LOCATION
United StatesTexasAustinSt. Johns
NUMBER OF ROOMS
293
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Frequently Asked Questions about Crowne Plaza Austin
Which popular attractions are close to Crowne Plaza Austin?
Nearby attractions include CAMIBAart Tours (0.6 miles), Austin Playhouse (0.5 miles), and Scheplers Western Wear (0.6 miles).
What are some of the property amenities at Crowne Plaza Austin?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Austin?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Austin?
Yes, free parking is available to guests.
What are some restaurants close to Crowne Plaza Austin?
Conveniently located restaurants include Pappadeaux Seafood Kitchen, Pappasito's Cantina, and Amaya's Taco Village.
Are there opportunities to exercise at Crowne Plaza Austin?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crowne Plaza Austin have an airport shuttle?
Yes, Crowne Plaza Austin offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Austin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Crowne Plaza Austin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Austin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Austin?
The staff speaks multiple languages, including English and Spanish.