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What is Travelers’ Choice?
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About
#71 of 242 hotels in Austin
Location
4.6
Cleanliness
4.5
Service
4.3
Value
3.9
Travelers' Choice
Discover the soul of Austin at Omni Austin Hotel Downtown, situated in a prime downtown location near 6th Street in the heart of the city's technology startup community. Centrally located, the hotel is close to the top restaurants and invigorating culture which makes Texas' capital famous, including The Moody Center, Paramount Theatre, Bob Bullock Texas History Museum, Blanton Art Museum, multiple entertainment districts, and the Texas State History Museum, as well as the Texas State Capital and University of Texas. Omni Austin Hotel Downtown has recently undergone a multi-million-dollar refresh, scheduled to be fully completed end of May 2022, encompassing the accommodations, public areas, and event spaces as well as exciting new dining venues. The hotel's luxurious 315 guest rooms embrace Austin's iconic entrepreneurial spirit with contemporary Mid-century design elements including live-edge walnut, sleek black quartz and layered textures to appeal to today's modern traveler.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Kids stay free
Children's television networks
Paid internet
Rooftop pool
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Executive lounge access
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, Spanish, Chinese, Dutch
Location
Full view
100Great for walkers
Grade: 100 out of 100
181Restaurantswithin 0.3 miles
95Attractionswithin 0.3 miles
Contact
700 San Jacinto at 8th Street, Austin, TX 78701
Getting there
Rental CarsSee rental cars from $35/day
3495Reviews21Q+A100Room tips
Reviews
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Most Recent
Lodged in the hotel for a couple of days during business meetings. Rooms are good and the view to the inside yard is calm and no traffic noise. Staff at breakfast area (management level) was very rude as we used the small kiosk to get some food as the restaurant was not open yet - he complaint as we were sitting there and an astonishing impolite way.
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Date of stay: November 2021Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
I tried to stay here during the Snow/Ice Storm last week. I booked the reservation thru the omni website and recieved a confirmation. The day I was suppose to check in I recieved an email from Omni stating the "Property has no power" and they would be cancelling my reservation. This was odd as most buildings in the downtown area didn't lose power. So I borrowed a car to investigate. When I arrived onsite I asked the valet guy and he said they never lost power so I went inside and the staff at the front desk said the same. When I asked about my room they said they had a water pipe break but nobody was evaculated and everyone was doing fine. Then one of the people behind the desk said that the real problem was that people were not leaving and checking out which is why my room was probably cancelled. This is not acceptable as this decision they made caused me to be homeless. The fact that they completely lied to me during an emergency shows the class of people that this company respresents. I ended up having to sleep at a hostel as eveything else was booked. Don't trust this company to honor your reservation as they will cancel it if it benefits them. This company is full of liars. They deserve a zero star.…
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Date of stay: February 2021
Location
Service
Sleep Quality
Room Tip: Don't trust your reservation as it means nothing. They will cancel if they need to.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Beautiful room, courteous staff, very accommodating. Came in at 3am for a conference and staff was visible, pleasant and attentive. The check in was smooth and pleasant. They were resource in addressing questions I had and went above and beyond to meet my needs.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I do not blame the hotel itself but I called the Omni customer service number last week and asked if the hotel was still under construction. I was put on hold while they “called to check with the hotel“ they told me that everything was done except the conference rooms and meeting rooms. That was fine since I didn’t plan on using those rooms. Well to my surprise when I checked in today the hotel lobby was still very much under construction. I have always been a fan of Omni but this time they were not truthful. If you are in the Austin area I would definitely recommend staying somewhere else or at least be aware of the construction and that they are not truthful about it not being done. I again called the customer service number after checking in and they didn’t have an answer for me. No upgrading the room for not being truthful and no money off for the room. Just be aware of miss-information from Omni.…
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Stayed two nights here in March 2022. The hotel is built sort of like an Embassy Suites with elevators that look out into an internal atrium, except the whole complex is undergoing construction so you're looking down into a mess (or across into an abandoned office building). Check-in on a late Thursday evening was awful: no one at the "desk" (which is a kiosk over to the side), no valet to take the rental car; and an extra trip back down when the room key didn't work. Asked for a room at the end of the hall so at least the room was pretty quiet. But the elevators are slow so it made for a long wait to get down each morning for business. It's also located off the main Austin drags, so you have to walk to downtown--but the room was still loud enough that you could hear the clubs pumping music until late at night. No way would I come back here. Next time, I'll get my SXSW hotel earlier to have better options.…
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Date of stay: March 2022Trip type: Traveled on business
Value
Rooms
Service
Room Tip: bring earplugs
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Arrived at Austin airport. Looked at various hotels on my phone. Omni showed a rate of $237. Uber to the hotel around 11pm. At front desk, they said best rate was in the $400s. Guy at front desk even looked at my phone to see it was the right date, said sorry he couldn't go that low. Rip off. Also, they charge for Wifi. Who does that anymore?
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Mark at the front desk was amazing and willing to accommodate us and advise us about the area. The location is perfect and there is plenty to do within walking distance. Would recommend and definitely go back. We love Austin and visit twice a year.
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Date of stay: January 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The valet, Michael, was very helpful and quick! The room was clean and spacious, and the entire hotel staff was very welcoming. The hotel was also very centrally located, so it's easy to walk around downtown. We had a wonderful stay and look forward to coming back.
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Connor and Colin were great valets! Very kind, quick and efficient on a very busy night with numerous holiday parties! Big shout out to both of them! They were super accommodating to our group, especially a few who needed to make a quick appearance at the event and then go.
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Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Brandon Rhode, Owner at Omni Austin Hotel Downtown
Responded Jan 5, 2022
Thank you for your feedback and commending Connor and Colin with our Valet team! We hope to welcome you back soon!
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Pros: Friendly staff Comfortable, clean, spacious room Convenient parking ($48/day - parking anywhere downtown is expensive though) Great location Great view Drink vouchers appreciated Cookies and cider at the door were a nice touch Good, clean, well-supplied gym Neutral: construction. Nowhere to sit as you wait for your room to be ready. No restaurant. Not Omni’s fault, work in progress, but something to know before you get there, and take into account considering the cost. Cons: No hot water unless you’re willing to wait a while (10-15 min). I understand it’s harder to get hot water in the higher rooms, and also when there are fewer guests, but still, this is a problem. NOISE. Lively all evening, then overwhelming from midnight to 4 am. We were on the 18th floor, but downtown acoustics direct it right up to you. I understand Austin is the music capital of the world, and that the same location that gives you great access to 6th St will also be noisy - but be aware that in downtown, on Saturday and Sunday night, from 2-4 am, there are (drag-racing?) car engines revving so loudly that sleep is impossible, even with sleeping pills and white noise. I know the Omni can’t stop the noise or move the hotel - but it’s intolerable as it is right now. So, despite the pros, there’s no sleep and no hot water. These are core elements of hospitality, and nothing can balance out their absence. I’ll emphasize that the Omni’s description on this site opens with the fact that it’s hard to find a quiet hotel downtown.” And it is. I wish you well, good folks at the Omni, but we won’t stay there again while these problems exist.…
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$238 - $369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni austin, austin omni
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
392
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Claim Your Listing Frequently Asked Questions about Omni Austin Hotel Downtown
Which popular attractions are close to Omni Austin Hotel Downtown?
Nearby attractions include The Escape Game Austin (0.3 miles), Esther's Follies (0.2 miles), and Bad Wolf Ghost Tours (0.08 miles).
What are some of the property amenities at Omni Austin Hotel Downtown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Omni Austin Hotel Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Austin Hotel Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Omni Austin Hotel Downtown?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to Omni Austin Hotel Downtown?
Conveniently located restaurants include Stella San Jac, Eddie V's Prime Seafood, and Perry's Steakhouse & Grille- Downtown Austin.
Are there opportunities to exercise at Omni Austin Hotel Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is Omni Austin Hotel Downtown located near the city center?
Yes, it is 0.2 miles away from the center of Austin.
Are any cleaning services offered at Omni Austin Hotel Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Austin Hotel Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Austin Hotel Downtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.