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Omni Austin Hotel Downtown

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#34 of 198 Hotels in Austin
Certificate of Excellence
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Omni Austin Hotel Downtown
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2,239 Reviews from our TripAdvisor Community

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Showing 2,208: English reviews
Buda, Texas
Level Contributor
43 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I really liked this place. The lobby is full of dining options. The rooms are great. The views from the room of downtown Austin is fantastic. Stayed three nights and it was a blast. The lounge is nice and well staffed. Coffee shops and coffee kiosks are in the lobby. There are a couple of quality restaurants in the hotel.... More 

Helpful?
Thank daddymo2
Dallas, United States
5 of 5 stars Reviewed yesterday NEW

Booked a 2 bed 2 bath suite and the day of they had water damage to one of the rooms so were were moved to 2 different king suites, they were nice! On the second day, one of the king suites had water damage directly above the king bed! Again, we had to move to a different suite after coming... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Daniel M
5 of 5 stars Reviewed 2 days ago NEW

This was my 1st night staying in the Omni. From the Valet to the lobby drinks, room service and the bed, this is the best hotel I've ever stayed in. Its within walking distance of 6th street, but you don't hear the noise from the room. Staff here go above and beyond. I highly recommend and will definitely stay here... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank marysH3611AW
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you very much for your compliments. We appreciate you taking time to share your experience and hope to see you again very soon. More 

Windsor Mill, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I found this hotel to be excellent service wise. However, the food served in room service leaves a lot to be desired. My hope is when I visit again this service will have improved. I would recommend this hotel!!!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Joyce E P
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We certainly appreciate your patronage and thank you for providing your candid feedback with regard to our room service offerings. We will share these concerns with our F&B team to make improvements in this area. Thank you again for staying with us during your visit to Austin. More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Definitely would come back for the rates offered by the hotel. Hope that the Wifi was free for people who stayed more than a day. The hotel location was great couple blocks from the 6th street and Brazos where the streets are blocked on the weekends for the Austin night life.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank 534gauthamu
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're pleased to hear that you found our central location to downtown and the entertainment district convenient. With regard to wifi, we do offer complimentary wifi in guestrooms to our Select Guest program members that book directly through Omni Hotels. We look forward to welcoming you back. More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We thoroughly enjoyed our stay for a night here in downtown Austin. It is well connected to all of downtown and easy access to restaurants. The breakfast was quite high priced, but to be expected in a big city and full service hotel.

Helpful?
Thank Betty G
Sydney, Australia
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Overall we were satisfied and enjoyed our stay. Our flight was cancelled by American Airlines and we needed to stay at transit city Orlando. Phoned from there early evening and we were not charged for the night (3 nights booked) but rate for 2 nights was higher, obviously not at same bargain rate.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Helen_H2026
Tyler, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel will treat you as royalty! From check-in, during your stay, and check-out, the staff was quick, very polite, very servant attitude ("what can I do to make your stay special"), and professional. Great place to stay. Close to what you want to do and/or see in Austin. Easy to get to off !-35. Great rooms with views. Easy... More 

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Gretchen V
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your compliments. We pride ourselves on striving to provide outstanding customer service through our associates, and we're pleased to learn that our services met your expectations and will share your comments with the team. We appreciate your business. More 

Chicago, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I will never stay at an Omni again. The room smelled, there was garbage in the hallway (which also smelled), and a half-eaten apply by my door. The front desk was indifferent and the whole place, while certainly no inexpensive, was shabby.

Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Meg S
Rowlett, United States
1 review
5 of 5 stars Reviewed 1 week ago

Entire experience, and every Omni staff member I met, made me feel as tho they cared. The door staff introduced me to the desk staff. The meeting service staff, watched, anticipated, smiled and thanked. Complimentary turndown service was a treat, as was fresh coffee delivered to my door in the morning. Definitely worth a visit!

Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Nancy U
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We're happy to hear that you were warmly welcomed and felt appreciated during your stay. Thank you for sharing your experience. We look forward to seeing you again in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Location: United States > Texas > Austin
Price Range: $177 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
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Also Known As:
Omni Austin
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#16 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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