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My husband and I almost always stay at a Sheraton or Westin when we travel. While most have been great experiences, a few have been disappointing. Luckily for us, the Sheraton at the Capitol is committed to outstanding customer service and the comfort of its...More
When I first saw the earplugs with note on the nightstand I thought it was interesting but then I realized why they had them. You can hear the music and loudspeakers from outside. Room walls also seem a bit thin as can also hear TV...More
Thank Andy F
Response from Scott L, General Manager at Sheraton Austin at the CapitolResponded April 16, 2015
Thank you for sharing your experience on TripAdvisor. I apologize you ran into problems getting the coffee you wanted in our private lounge. We do offer Decaf, Regular, Hot Chocolate as well as Americanos, Cappuccinos, Espresso’s and Lattes in the lounge daily. We...More
I've stayed in a lot of hotels, from expensive to cheap, in cities comparable to or larger than Austin, but this place is a spectacular ripoff. At $400/night you got a Holiday Inn masquerading as a Sheraton. Tired and uninspiring rooms, a Motel 6-ish bathroom,...More
1 Thank John B
Response from Scott L, General Manager at Sheraton Austin at the CapitolResponded April 14, 2015
I am the manager that assisted you during your stay at our hotel. As I explained during your stay with us we price our rooms competitively with other hotels in the market and I can understand your view that rates in Austin are...More
I came here for a conference. Staff are friendly and do a good job with the rooms and the conference facilities. It's about 15-20 minutes from the airport in light traffic.
There are lots of good restaurants nearby, including Serrano's (Tex-Mex) right around the corner...More
Perfect location for this hotel. Steps to 6th street and even closer to the famed Stubbs BBQ. Nicely renovated rooms and perfect fit to the Sheraton brand. Have stayed for both business and pleasure and enjoyed both. Special thanks to Mina in the club lounge...More