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Sheraton Austin at the Capitol

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#89 of 198 Hotels in Austin
GreenLeadersSilver level
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Sheraton Austin at the Capitol
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850 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel was perfect for our mother & son getaway. We arrived where valet advised we could valet or park on our own. We parked on our own. We were early so I wasn't sure if we could check in, but they had an available room. Staff was friendly and helpful with possible ideas of things to do in Austin... More 

Helpful?
Thank Carrie G
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A nice hotel that seems to have paper thin walls. Alright location for downtown Austin, but others are closer. Everything is fine, but it just needs some deep cleaning and updating. I've been to other Sheratons that put this one to shame. Hopefully they give it the TLC it needs to be a great hotel.

Helpful?
Thank Sligoirish
Houston, Texas
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Based on past reviews i read I expected an outdated hotel. This hotel has been renovated and the rooms do not feel that dated. The bar/restaurant area is very inviting and was a great place to spend happy hour. There is some construction on the lowest floor, but I never found it to be distracting. The only drawback is the... More 

Helpful?
Thank FTX44
Level Contributor
111 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a solid if basic large scale hotel. It is well situated between the UT Campus and downtown Austin, though a bit east if you are walking. There are much nicer hotels in the area, and closer to the center of downtown, but the Sheraton is somewhat reasonable among the ridiculously over-priced standard for all hotels in downtown Austin.... More 

Helpful?
Thank SBSTex
Fort Worth, Texas
1 review
3 of 5 stars Reviewed 5 days ago NEW

Clean hotel, newly remodeled. Always smells lovely in the lobby and upon entering. It was freezing cold in the halls and some of the meeting rooms. It wasn't just me, a lot of folks were complaining. They really need to regulate the temp, even my husband was cold for several days. Also, I had to call on 2 different days... More 

Helpful?
Thank pj904
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Traveler, Thank you for taking the time to share your thoughts. We are happy to hear you enjoyed our location and newly renovated lobby, but we’re very sorry we let you down in other areas. We appreciate you letting us know about the cold temperatures in the meeting space, we will let our engineering team know so that they... More 

Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

After reading some of the reviews for this hotel on Tripadvisor, we were thinking this hotel might be disappointing compared to the other Starwood hotels we stayed in. Thankfully, this was in no way the case -- to the point where I felt compelled to write a review! The lobby is freshly renovated and is very open and spacious. The... More 

Helpful?
Thank Matt206
Round Rock, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

This is a business hotel and a lot of flight crews stay here. But, it has a very friendly staff, the room was clean, quiet, and the breakfast buffet was good. Perfect for me on a recent business trip. Parking was easy too and you can get coffee and beer on tap in the lobby. Strong enough WiFi signal too.... More 

Helpful?
Thank Kurt W
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Kurt W, Thank you for the great feedback you have provided. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing excellent customer service for our guests. We hope to see you again the next time you return to the Austin area. Warm Regards, More 

Cleburne, Texas
Level Contributor
135 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Recently stayed at this hotel for a convention that was held there. Facilities were nice and clean. Staff was friendly. Price was comparable for others in the downtown Austin area. Close to the capital and 6th street and all th things to do in the downtown area.

Helpful?
Thank Matt L
Bothell, Washington
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We started our Austin adventure at another hotel chain, after two rooms we ended up at the Sheridan. It was such a wonderful experience. Clean comfortable rooms in downtown Austin. Parking is a bit expensive but it always is when you stay downtown.

Helpful?
Thank Kris H
Dallas, TX
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We came to Austin on a barbecue to her and booked for rooms with two queen beds and pre-paid $2200 in advance. We got to the Hotel and the manager Kenneth informed us "we sold your rooms already to someone else". They refused to give us other rooms to accommodate multiple people in a room… Their solution was to offer... More 

Helpful?
Thank Lance214
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Lance 214, Thank you for taking the time to write a review. We are disappointed to hear that we were unable to meet your expectations. We sincerely apologize that we did not have your requested room type available upon check-in. Please know that we do try our very best to get each and every guest into their requested room,... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Location: United States > Texas > Austin
Price Range: $146 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Austin
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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