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La Quinta Inn Austin South / IH35

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La Quinta Inn Austin South \/ IH35
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341 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn Austin South / IH35
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Showing 335: English reviews
San Antonio
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2016 via mobile

We always stay at LQ when traveling and this one was fair compared to others we've stayed at. It looked a bit run down and the area surrounding had lots of homeless people laying around. The room was clean, staff friendly but as for the breakfast, well it was so disappointing we ate at the place next door. Some dry... More 

Helpful?
Thank jocurl51
1 review
4 of 5 stars Reviewed June 20, 2016

I thought the stay at this location was very good, it was a great location in the city, and the hotel staff and accommodations were excellent. My only issue was that the air conditioning would not maintain a constant cool temperature during the night.

Review collected in partnership with La Quinta

Helpful?
Thank Rkirkpatrick
Honey Grove, United States
1 review
1 of 5 stars Reviewed June 17, 2016

This is the worst La Quinta I have ever stayed at. The carpet was so dirty, one trip across the room in bare feet would leave your feet black! AC barely worked. Staff was indifferent or not available at all. I can't believe that La Quinta even wants their brand associated with this dive.

Review collected in partnership with La Quinta

Helpful?
Thank Glenn L

Travelers are raving about these Austin hotels

Austin, United States
1 review
2 of 5 stars Reviewed June 14, 2016

Have to make sure you ask for a microwave during reservations. Rooms were clean and they have security. However they appear to have a drug problem in this area as our party was asked to buy drugs and security hung out in the lobby instead of patrolling the grounds.

Review collected in partnership with La Quinta

Helpful?
Thank Patricia S
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Austin South / IH35, responded to this review

Thank you for your review. The safety and security of our guests is always our top priority. Please be assured the issue was addressed with our management staff. Your opinion and satisfaction is very important to us Sincerely, LQ Customer Care More 

Hutto
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2016

Brought my three granddaughters to Austin to visit family and friends. The location was great and the value for the price was wonderful. The room was very clean and the beds were comfortable. The pool was well maintained and a big hit (however, you might want to bring extra pool towels).

Review collected in partnership with La Quinta

Helpful?
Thank Lisa D
Providence, RI
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 7, 2016

We checked in Saturday, May 28, 2016 - The receptionist was very nice but when we open our room we were so disappointed it was filthy, stains on the carpet and the furniture we immediately went to the reception and asked for another room we did not mind if we had to pay more, the receptionist found us another room.... More 

Helpful?
Thank ManonNery
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Austin South / IH35, responded to this review

Wow! This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Providing a clean, comfortable room to our guest is important to us. I will make sure your comments are forwarded to the general manager and staff, so we can use them for further training purposes. Sincerely,
Jenna... More 

South Houston, Texas
1 review
4 of 5 stars Reviewed June 6, 2016

Since i have been staying in La Quinta, I have never had any problems with staff or locations, I always check out La Quinta first before any other hotel where ever i go and if within my budget, I stay there. Very pleased with this hotel.

Review collected in partnership with La Quinta

Helpful?
Thank John F. V
Rowlett, TX
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 2, 2016 via mobile

This place is dirty over priced the beds are hard as a rock. Everyone was having problems with the room keys. No refrigerator no microwave. Pool was dirty and disgusting. Price of hotel should have been about $50 to account for low standards.

Helpful?
Thank acashatt
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Austin South / IH35, responded to this review

Thank you for taking the time to let us know that your experience did not meet expectations. We will work hard to fix this, so you are able to have a better stay in the future. Sincerely, Jenna La Quinta Customer Care Team More 

San Antonio, TX
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed May 30, 2016

stayed one night for the Cap Texas triathlon on Memorial Day. Great location, right on I-35, but poor for everything else. No fitness room for stretching. No pool, cigarette burn in the tub in room 110. We could hear through the walls.

Helpful?
Thank Richard_Temple_TX
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn Austin South / IH35, responded to this review

I am sad to hear that your stay with us was unsatisfactory. We will be using your feedback for further training purposes in order to improve. We appreciate you taking the time to let us know about your experience and hope you will consider us for future travels. Sincerely, Jenna La Quinta Customer Care Team More 

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about La Quinta Inn Austin South / IH35

Address: 4200 I-35 South, Austin, TX 78745-1202
Location: United States > Texas > Austin
Price Range: $77 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Austin South / IH35 2.5*
Number of rooms: 130
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Also Known As:
La Quinta Inn Austin i-35 s. Ben White Hotel Austin
La Quinta Austin
Austin La Quinta
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