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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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DoubleTree by Hilton Hotel Austin Northwest Arboretum
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264 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Austin Northwest Arboretum
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Showing 260: English reviews
Houston, United States
2 reviews
5 of 5 stars Reviewed March 27, 2016

Worth my money for a great room! Bed is awesome. Love their night table with outlets for our iPhone and iPad. Clean room! Staff friendly. Nothing to complain about! Convenient to major roads. Recommend anyone to stay there.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Martha S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Martha S, Thank you for the wonderful review! I am so happy to hear that you enjoyed the room as well as our great staff! Please come back and visit us again soon! More 

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed March 26, 2016

Great room and food. Would highly recommend. Courteous staff, clean rooms made for a relaxing trip. Even for business this would be a quiet room for working alone or with colleagues. Thanks for great service.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank beckyd781
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

beckyd781, We are so thrilled to hear that you really enjoyed your time with us. I'm glad that you were able to take come time and relax. Please come back and see us again soon! More 

Atlanta, United States
1 review
5 of 5 stars Reviewed March 26, 2016

We stayed at this hotel during SXSW week and everything was wonderful. From the time we walked through the door the staff was friendly and waiting to assist us with whatever we needed. We had lunch and dinner several times at the restaurant and the food was really good. Our rooms were well kept and they were kept clean during... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Shianne P
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Shianne P, Wow! Thank you so much for such a glowing review! We are so happy that you enjoyed you SXSW experience with us. Thank you for your great feedback about our food, our rooms, and our fitness center. Please come back and see us again soon! More 

Hollywood, United States
1 review
4 of 5 stars Reviewed March 25, 2016

The rates were a little high but given it was SXSW weekend, it was not horrible. The rooms were clean and quiet. The pillows are a bit uncomfortable but I thought the atmosphere was awesome and lively. I would stay again

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Doreen M
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Doreen M, Thank you so much for your feedback regarding your recent stay with us. We appreciate the great feedback about our rooms. I also wanted to let you know that we are addressing your feedback about the pillows. We look forward to your next visit with us! More 

Houston
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 23, 2016

Found this hotel via Tripadvisor after the Wifey refused to stay in a questionable but cheap hotel down the freeway. The staff was extremely helpful and had no issues in price matching what was found online. The room was clean and the mattress was comfy! The best part were the free cookies they offered us. We took a few but... More 

Helpful?
Thank Robin J
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Robin J, We are so happy to hear that you loved our DoubleTree cookies! We are even more happy to hear that you enjoyed your stay as well. We look forward to seeing you again soon and there are more cookies waiting for you as well! More 

Dallas, Texas
Level Contributor
5 reviews
4 of 5 stars Reviewed March 23, 2016

We came into town for my cousins birthday. Hotel was easy to find and staff was great. Room was good size and comfortable. We didn't spend much time in room to busy enjoying Austin. If we were to come back we would stay here again.

Helpful?
Thank Mayra S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Mayra S, Thank you for such a great review. Our staff is very pleased to hear that they were able to provide such great service while you were at our hotel. We look forward to seeing you again! More 

Austin, United States
1 review
5 of 5 stars Reviewed March 22, 2016

Everything at this hotel was perfect! I anticipated some ripples because I was there for #SXSW but this Doubletree delivered Stellar service in the midst of the madness! I will always book anytime I am in Ausitn, TX.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rashida M
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Rashida M, What a wonderful review! We are thrilled to hear that you received such stellar service during your visit with us. We look forward to seeing you again in the future! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed March 22, 2016

Whether you are you heading to Austin for business or leisure and you're looking for a cozy place to stay; then look no further. The Arboretum has everything you need and much more. Don't miss out on the fun!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kaiiya S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Kaiiya S, Thank you for the great review. We are so happy to hear that you enjoyed your stay with us. Come back and visit us again! More 

Chicago, Illinois
Level Contributor
193 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed March 18, 2016

Placed here by a client. Not my first choice (I prefer downtown Austin) but not a bad stay. PROS: Very clean Nicely renovated On site sundry store with good selection Plenty of parking FABULOUS BED (so so so comfortable) Decent pillows Good linens Nice towels In room fridge Hilton Honors floor Decent fitness center In room safe, coffee maker, ironing... More 

Helpful?
Thank TravelMommy1
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

TravelMommy1, Thank you so much for providing us with feedback from your recent stay. We are happy to hear that you enjoyed the pros about the property. I have forwarded your feedback to our Management staff for further review on how we can improve ourselves for our future guests. We hope that you will come back and visit us again... More 

Phoenix, Arizona
Level Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed March 17, 2016

This used to be a Holiday Inn but you'd never know it. It's completely remodeled and the rooms are awesome. Newly appointed and lovely decor. Very clean. The staff is extremely helpful and friendly. It's a great location that you might not think of at first. It's in a neighborhood which I liked because I was able to take a... More 

Helpful?
Thank NaomiBTravelin
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

NaomiBTravelin, Wow! What an amazing review. We are thrilled to here that you loved your stay with us. I am so happy that you for our newly renovated hotel to be a great place for your visit. We particularly love the neighborhood we are surrounded in and we are happy to hear that you enjoyed it as well. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Austin Northwest Arboretum

Address: 8901 Business Park Dr, Austin, TX 78759-7440 (Formerly Holiday Inn Austin NW Plaza/Arboretum)
Location: United States > Texas > Austin
Price Range: $135 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Austin Northwest Arboretum 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels, Hotwire, Odigeo, Hotels.com, Priceline, Travelocity and TripOnline SA so you can book your DoubleTree by Hilton Hotel Austin Northwest Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn
Hotel Style:
#62 Business Hotel in Austin
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