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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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DoubleTree by Hilton Hotel Austin Northwest Arboretum
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249 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Wylie, Texas
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This location is in a corner of 183 and Mopac, but it's easy to access. Plenty of parking and the rooms are clean. Lobby is spacious and wide open. Nice location they have a full kitchen with a reception in the early evening. Easy access to both 183 and Mopac (hwy 1). Staff is super friendly. Great location for working... More 

Helpful?
Thank 62Vetteman
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

62Vetteman, Thank you for the great review! We are so happy to hear that you enjoyed our hotel and the amenities. We look forward to seeing you again on your next visit. More 

Dallas, Texas
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights on a business trip. The location is great, the rooms are renovated and comfortable. Had dinner at the restaurant once, skip it if you can, is not horrible but there are plenty of choices around. Breakfast buffet is good and standard for a Doubletree. Good service.

Helpful?
Thank avvpine
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

avvpine, What a great review! Thank you so much for staying with us. We sincerely hope to see you again in the future. Safe Travels! More 

Houston, Texas
1 review
4 of 5 stars Reviewed 4 days ago NEW

The location is a little out of the way but a great value and close enough to everything on the NW side of Austion to make it worth while. The staff was super helpful, service at the restaurant and bar was outstanding

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank U1850OZthomash
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

U1850OZthomash, Thank you for your feedback regarding your recent stay with us. We are so happy that the staff made your stay an even better one. Please come back and see us again soon! More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The location of this hotel allows you easy access to many of the major highways. The hotel also has very friendly staff and helpful when needed - very professional. My room was so comfortable and had a perfect-size refrigerator. I would say the lighting could have been a little more but it kept the room calm. Really enjoyed my stay... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carissa C
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Carissa C, Thank you for the great review! We are so thrilled to here and you enjoyed your stay with us. We look forward to your next visit! Safe Travels. More 

Bellaire, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Night #1 - Fire alarm went off 4 times ... first time enough for me to get out of bed, grab my shoes and pertinent items and leave my room. No announcement that it was a false alarm ... but then it went off 3 more times. No coffee in the room. For whatever reason, that is a big deal... More 

Helpful?
Thank Jackie S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Jackie S, Thank you for your feedback regarding your recent stay with us. I am so sorry to hear about the inconvenience you had to experience regarding your card being authorized for such an absurd amount. We will be happy to assist you in any way we can in order to get this situation fixed as quickly as possible. Please... More 

Houston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This Doubletree is a Hidden Gem - great access to everything - especially if you are doing things in the NW Austin area - but has easy access to ALL of Austin. Pro and Polite Staff - VERY Comfortable rooms - and a Spectacular Restaurant/ Bar - I was pleased with everything that this Hotel had to offer. I highly... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Don B
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Don B, Thank you for the great review! We are so happy to hear that you had a great experience with us and were pleased with our hotel. We look forward to your next visit. Safe Travels! More 

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff in this hotel is friendly and very efficient. Spare key card when I locked myself out, and broken alarm clock, quickly taken care of. Air conditioner worked efficiently (not something I have experienced much of in the last couple of years). The bed was very comfortable. The lighting in the room left a little to be desired, but... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Robert S, What a fantastic review! I am so happy to hear that the staff truly made your stay with us a pleasant one. I will be sure to pass along your praises to them and we hope to see you again soon! More 

Houston, Texas
Level Contributor
93 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was most impressed with this hotel. The furnishings are very modern, the areas very clean and the staff attentive. I could not have been more please with my stay. Though I didn't eat in the restaurant, it looked very clean. I will stay here again if I'm in the area.

Helpful?
Thank YIISD
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

YIISD, What a wonderful review! Thank you so much for staying with us. We are so pleased to hear that your experience with us exceeded your expectations. Please come back and visit us again soon! More 

Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I really loved having our family wedding celebration here. The food was fantastic, it was a beautiful venue and they took such great care of accommodating anything my husband and I needed. Thank you for everything!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Stephanie F
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Stephanie F, Congrats to you both! We are so happy to hear that we were able to make your wedding experience a wonderful one! I will be sure to pass along your praises to our staff and we hope to see you again on a future anniversary! More 

Level Contributor
155 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were here for a convention and everything was top notch. The room is very comfortable, very well decorated and staff friendly. We ate at the bar during happy hour and everything was delicious and very reasonably priced. Everyday they give you fresh, warm chocolate chip cookies!

Helpful?
Thank LJ K
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

LJ K, We are so pleased to hear that you had such a great experience with us! We are even more pleased that you loved our cookies! I will be sure to pass along your praises to our staff and we hope to see you again in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Austin Northwest Arboretum

Address: 8901 Business Park Dr, Austin, TX 78759-7440 (Formerly Holiday Inn Austin NW Plaza/Arboretum)
Location: United States > Texas > Austin
Price Range: $103 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Austin Northwest Arboretum 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Hilton Hotels, Priceline, Hotels.com and Odigeo so you can book your DoubleTree by Hilton Hotel Austin Northwest Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn
Hotel Style:
#62 Business Hotel in Austin
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