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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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DoubleTree by Hilton Hotel Austin Northwest Arboretum
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232 Reviews from our TripAdvisor Community

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Showing 228: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

Went to Austin for a business meeting. Can't comment enough on the great hospitality of this hotel. The rooms were great. Also we enjoyed the bar that was in this hotel -- Hadn't really seen a bar like this in any hotel that we have been in. Can't say enough

Helpful?
Thank Daniel O
Houston, Texas
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

We drove up to the hotel and the outside was bland and not very pretty. But walk through the doors and wow!!! You are drawn to the lovely bar area that is so very inviting. it is excellent. Then later that night we were going out to dinner, but first, back to this great bar ... we never left the... More 

Helpful?
Thank yesyes111
Kansas City, United States
5 of 5 stars Reviewed yesterday NEW

This hotel is conveniently located near multiple highways, but in a quiet area. It is easy to get to any part of Austin (although GPS was helpful for highway access!). The room was comfortable, and the staff was very friendly and helpful. I enjoyed the breakfast buffet (additional cost). It was an excellent value for a weekend getaway. I was... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Cathy E
Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

In addition to visually looking great the staff and management have been extremely thoughtful and accommodating. On more than one occasion I received text messages to see if I was comfortable and if I needed again. I will definitely stay at this property again.

Helpful?
Thank T W
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

T W, Thank you for the wonderful compliments! We are so happy to hear that you enjoyed your stay with us. I will be sure to pass along praises to our staff. We look forward to your next visit! More 

DFW, United States
4 of 5 stars Reviewed 3 days ago NEW

This hotel is very interesting looking on the inside in a beautiful way. It is colorful modern with small Austin and Texas touches spread throughout. The staff is very courteous and works very hard to meet guest needs. I choose to stay at this location regularly when I come to Austin.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jessica W
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Jessica W, Thank you for the great review! We are so pleased to hear that you enjoyed your experience at our hotel. I will be sure to pass along your praise to our staff. we look forward to seeing you on your next visit to Austin! More 

cypress, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My only complaint was the air conditioning in the room. It did not seem to be working properly, so we were very uncomfortable during our one night stay, which made driving back very tiring because we were not well rested.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kelly D
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Kelly D, Thank you so much for your feedback regarding the A/C in your room. I wanted to let you know that I have forwarded you feedback to our Management team so that we could take care of the issue for our future guests. I am so sorry to hear that you did not get the rest that you deserved... More 

Arlington, Texas
1 review
5 of 5 stars Reviewed 4 days ago NEW

Stayed here twice. The bed was the best thing, that and the cookies at check-in. Nice looking restaurant and bar area. Didn't use the pool so can't comment. Very close to shopping and Austin restaurants.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank sstrng
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

sstrng, We are so happy that you enjoyed our room and bed! We hope you got the rest your deserve. We hope to see you again in the future. Safe Travels! More 

Winfield, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The entire staff from the concierge, bartender, waitress, chef and maintenance man where overwhelmingly friendly. By the second day, everybody knew my daughter's by name and always greeted us with a smile.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Chuck S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Chuck S, We were just talking about your girls and how funny and full of personality they were. Thank you so much for staying with us. It was truly a pleasure to host you and we hope to see you all again in the future. We especially look forward to seeing the girls again! Safe Travels! More 

Kingsville, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

The website I did not like. Everything else was great. The employees were very nice and ready to help. The lobby, bar, and that whole area was very nice. The breakfast was a little pricey. The beds were very comfy. Good stay, I will return.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 726lancef
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

726lancef, Thank you for the wonderful review! We are thrilled to hear that you had a great experience. We look forward to your next visit with us. Safe Travels! More 

DC, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The bed and pillows were great! They were very comfortable. The front desk staff and driver were very friendly and helpful. I did not eat on premise or use the pool or workout room. I would stay there again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Glenda E
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Glenda E, What a great review! Thank you so much for staying with us. I will be sure to pass along your praises to our staff and driver. We look forward to seeing you again! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Austin Northwest Arboretum

Address: 8901 Business Park Dr, Austin, TX 78759-7440 (Formerly Holiday Inn Austin NW Plaza/Arboretum)
Location: United States > Texas > Austin
Price Range: $104 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Austin Northwest Arboretum 3*
Number of rooms: 194
Reservation Options:
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Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn
Hotel Style:
#62 Business Hotel in Austin
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