We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

DoubleTree by Hilton Hotel Austin Northwest Arboretum

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel Austin Northwest Arboretum
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

340 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 334: English reviews
Abilene, Texas
Reviewed 6 days ago NEW

Great stay. Great location to get in and out of Austin. Staff was great and the bartenders were able to give us recommendations and advice about the city. It was easy to check in using the digital check in and digital key on the hilton honors app.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank christophercK6352XI
Marlboro, New Jersey
HOTEL’S FAVORITE REVIEW
Reviewed January 9, 2017

I travel frequently and this is one of the best experiences I've had. From the moment I walked in throughout my first day here, everyone on the staff made me feel welcome and at home. Bruce and Sam at the reception, Lisa in the restaurant - everyone treated me as a welcome guest in their house. I do not know...

 Report
Helpful?
Thank NewJerseyEnthusiasts
About Hotel's Favorite Review
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

NewJerseyEnthusiasts, We are so thrilled to hear that this was one of the best experiences you have had at a hotel. Our staff is constantly thriving to make our guest's stay a one of a kind experience and I am so happy they were able to do that for you. I will be sure to pass along your praises to...

Laguna Niguel, California, USA
Reviewed 1 week ago via mobile

First I will list the positives: the bar and lounge area was awesome as it was very large, had separate seating areas for visiting, an area for working with charging outlets, a few lounger chairs with foot rests with multiple tv's throughout. Breakfast was great, service and staff exceptional. Early morning to-go service very convenient since we had to be...

 Report
Helpful?
Thank Cabolover4ever
Fort Collins, Colorado
Reviewed 1 week ago via mobile

Rooms are stylish and hotel has what you need and expect. It's very nice to have a good restaurant and bar on site... However, my room instead of having a window had its window towards the inner court and I could hear the bar. Also, there aren't sufficient restaurant or shopping options within a walking distance; so a cab ride...

 Report
Helpful?
Thank Irene R
Reviewed 1 week ago via mobile

The hotel has been great for our board meetings and the food is good. Clean rooms and very nice staff! There is a refrigerator in the room but no microwave. I rated it a 4 because the beds are ok but could be better.

 Report
Helpful?
Thank LisaTownsend
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear LisaTownsend, I'm thrilled to hear you are enjoying our hotel for board meetings and have been impressed with our food, guest rooms and friendly staff! We greatly appreciate your loyalty to our hotel and look forward to welcoming you back soon. Thank you for taking the time to leave us a review!

McAllen, Texas
Reviewed 2 weeks ago

Great stay at this hotel. Highly recommended choice out of the hotel selection within that particular area of Austin. Staff was superb and the lobby was welcoming and outstanding! You won't be disappointed.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank johnjon101
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear Johnjon101, Thank you for leaving such an outstanding review on our hotel and staff! We're absolutely thrilled that you had a great stay with us and we greatly appreciate your business and recommendation. We look forward to seeing you again soon!

Reviewed 2 weeks ago via mobile

The hotel is a very nice one. Front desk staff is very helpful knowledgeable and friendly. The food is delicious. The beds are very comfortable! Unless you enjoy opening your windows to the hotel bar, ask for an even number room number. This will ensure that you have an outdoors view.

 Report
Helpful?
Thank Travis B
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear Travis B, Thank you for such an awesome review on our hotel, front desk staff, restaurant & bar. We're ecstatic that you had a very enjoyable and comfortable stay! We look forward to seeing you again!

Banning, California
Reviewed 2 weeks ago

I would personally not stay at this location again. The hotel is a little out of the way and I was very dissatisfied with the staff unwillingness to make and honor confirmed reservation of check in and check out times.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank raylene0
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear raylene0, Please accept my sincerest apologies for our staff not honoring your requested 2pm check out. I am very disappointed that you left dissatisfied and felt as though our staff was unwilling to assist you. Your comments have been shared with our front desk staff for training purposes and will help us as we continually work to improve our...

LaRue, United States
Reviewed 3 weeks ago

Great experience. It is easy to get to, convenient location for conferences. Great staff. Breakfast buffet can't be beat. Staff was friendly and very helpful. The shuttle was very helpful and made sure I was where I needed to be when I was supposed to be.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank debbiemB6068YD
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear debbiemB6068YD, We are absolutely thrilled you had a great experience with us. Thank you so much for taking the time to share it and give kudos to our staff. We loved having you stay with us and look forward to your next visit!

ALEDO
Reviewed 3 weeks ago

Stayed here one night with a great rate. Rooms are completely updated but small. Bath vanity/dressing area also small with closet directly across from it. However, friendly staff, clean rooms and nice amenities (bar, restaurant) make this a good choice for us at the right price. Location is a little unusual with apartments adjoining (no very close restaurants or convenience...

 Report
Helpful?
Thank MICHELLE_RAledo
Philesa E, Manager at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Dear MICHELLE_Raledo, Thank you so much for taking the time to share your experience with us. I'm thrilled you enjoyed our friendly staff, guest rooms and amenities. Our location is in a slightly unusual location so please feel free to utilize our complimentary shuttle service the next time you stay with us. We would be more than happy to take...

Questions? Get answers from hotel staff and past guests. Ask a question

48 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (37)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (12)
Viewed
View from Room (3)
Viewed
Dining (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Austin hotels
Northwest Austin
Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Northwest Austin
HYATT house Austin / Arboretum
Northwest Austin
Courtyard Austin Northwest/Arboretum
Show Prices
Show Prices
Show Prices
Northwest Austin
Hilton Garden Inn Austin Northwest / Arboretum
Northwest Austin
Staybridge Suites Austin Arboretum
Northwest Austin
Embassy Suites by Hilton Austin Arboretum
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Austin Northwest Arboretum

Address: 8901 Business Park Drive, Austin, TX 78759 (Formerly Holiday Inn Austin NW Plaza/Arboretum)
Location: United States > Texas > Austin
Price Range: $130 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Austin Northwest Arboretum 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotels.com and Priceline so you can book your DoubleTree by Hilton Hotel Austin Northwest Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn
Hotel Style:
#62 Business Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Austin Northwest Arboretum staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from DoubleTree by Hilton Hotel Austin Northwest Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“outside facing room if you need an early night sleep. inside facing room if sunlight is more of an issue.”
 of 5 bubbles charlesd503, Dec 21, 2016 | Read review
“North side rooms offer outside view while South side rooms overlook interior atrium.”
 of 5 bubbles Edge038, Dec 21, 2016 | Read review
“We prefer an outside facing room for both quiet and privacy.”
 of 5 bubbles ElleAhr, Nov 27, 2016 | Read review
“All seem quiet. Not a real distinction between High and Low”
 of 5 bubbles PSBush, Oct 12, 2016 | Read review
“Ask for a room with natural light”
 of 5 bubbles mikepettis313, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question