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DoubleTree by Hilton Hotel Austin Northwest Arboretum

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DoubleTree by Hilton Hotel Austin Northwest Arboretum
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264 Reviews from our TripAdvisor Community

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Showing 260: English reviews
El Paso, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a great place to stay in Austin, the location of the hotel is around an area where there is ongoing freeway construction, so the traffic can get hectic. Great personnel, new facilities, very comfortable beds.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Amelia U
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Amelia U, Thank you for the great review! We are so happy to hear that you enjoyed our staff, facilities, and our beds! Please come back and visit us again soon! More 

Waco, Texas
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel was centrally located and just right for what we needed. Bar had a good selection of local craft beer. Would like to have had digital key option. Staff was friendly and courteous. Once leaving the property it was a little tricky getting back as it is not directly accessible from the access road.

Helpful?
Thank martin_christopher1
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

martin_christopher1, Thank you for your feedback regarding your recent stay. I'm glad to hear that you had a pleasant experience during your time with us. We hope to see you again in the future. Safe Travels! More 

Snyder, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Nice rooms, nice bar. Didn't use the fitness center or pool but they looked nice too. It's really a pain to get in and out of this place though, especially if you're going somewhere on the other side of the freeway.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Taylor S
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Taylor S, Thank you for the review! We are so happy to hear that you enjoyed your stay with us. I am so sorry to hear that you found the location to be difficult. We hope that you will come back and visit us again! More 

Deerfield Beach, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is a great value. The rooms are consistent with Doubletree Hotels and the Mobile checkin and Digital Room Key made the experience very easy to get in and get to my room. There is really nothing near the hotel to walk to in terms of restaurants, so once you are in, you pretty much need to stay in.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank janetpq
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

janetpq, What a wonderful review! Thank you so much for staying with us. We look forward to seeing you again in the future! More 

Yantis, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was nice, check in staff very friendly. Breakfast staff not so great. Breakfast food a little overpriced. All in all would probably stay again just would go out for breakfast. Great warm cookies !

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Linda G
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Linda G, Thank you for the great review! I am so sorry to hear that your breakfast experience was not what you expected. I will definitely follow up with our Management Team for you in order to ensure great service. Please come back and visit us again! More 

Austin, Texas
1 review
4 of 5 stars Reviewed 2 weeks ago

Overall the Stay has been really great. If I had one issue it would be the room I ended up with it looks down on the restaurant and bar so no natural light, even with the lights on it's still dark. One person stood out and that was Kayla in the bar. Only had been at the hotel for my... More 

Helpful?
Thank mikepettis313
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

mikepettis313, What a great review! I am so happy to hear that Kayla really stood out to you. She is a wonderful addition to our team. I will be sure to pass along your feedback about the lighting in your room to our Management Team for review. We look forward to seeing you again! More 

Pearl, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great place, awesome people, and luxurious van to ride in to the Domain. The girls at the front desk are extremely helpful and the bar area is cool too. Best gym I've been in at any hotel this year (20 so far).

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Heath M
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Heath M, Thank you for the great review! I am so happy to hear that you enjoyed your stay with us. I will be sure to pass along your praises to our staff. We look forward to your next visit! More 

Chicago, Illinois
1 review
2 of 5 stars Reviewed 2 weeks ago

Avoid this location at all costs. There is nothing around it. Traveling in and out is a cluster f%%k. The rooms were fine and clean. Staff very friendly and courteous. Just a bad location. Stay at the Westin in the Domain. ---A much better spot. (And this comes from a Diamond member).

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Q4787HEchristopherf
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Q4787HEchristopherf, Thank you for your feedback regarding your recent stay with us. I am sorry that the location of the hotel did not meet your expectations. We wish you the very best in all your future travels. More 

Cypress, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel was clean and quiet. I was in town for medical procedure which required sleep afterwards. I was pleasantly surprised by how quiet it was. The day after I was starving, the breakfast buffet was great, all the basics and fresh scrambled eggs, not re-constituted. Location can be tricky, but a great place to stay.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Frederick L
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

Frederick L, What a great review! Thank you so much for staying with us. We look forward to seeing you again in the future! More 

Miami
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked here as it was at least $50 cheaper per night from its chain hotel competitors. Staff was helpful and pleasant. Right off a highway but the facility was clean and the room very comfortable. Layout is a little odd, some rooms face the highway the others enclosed. We would return here

Helpful?
Thank MiamiLouH
Cristina R, Director of Operations at DoubleTree by Hilton Hotel Austin Northwest Arboretum, responded to this review

MiamiLouH, Thank you for the amazing feedback regarding your recent stay with us. It is so great to hear that you enjoyed your experience and we look forward to seeing you on your next visit to Austin! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly welcome and warm chocolate chip cookie await you at the DoubleTree by Hilton Hotel Austin Northwest Arboretum. This stylish new hotel is near The Arboretum and The Domain malls and 15 minutes from downtown and the University of Texas at Austin. Reach Austin-Bergstrom International Airport in 25 minutes. Enjoy complimentary WiFi and complimentary shuttle service with your stay. Guest rooms feature modern decor with Austin flair, a mini-refrigerator and 42-inch HDTV. Business travelers will appreciate the laptop-sized safe, work desk and guest laundry room. Upgrade to a suite for a living room with sofa bed, dining area and adjoining rooms - perfect for a weekend at the SXSW festival. Start the day right at our self-service coffee bar. Visit The Overlook Restaurant and the Centre Lounge, serving American dishes and regional favorites for breakfast, lunch and dinner. Room service is available, and the Centre Lounge is open afternoons and evenings. Stop by the convenience shop for snacks and travel items. The outdoor pool and a fully equipped fitness center are peaceful places after a long day. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Austin Northwest Arboretum

Address: 8901 Business Park Dr, Austin, TX 78759-7440 (Formerly Holiday Inn Austin NW Plaza/Arboretum)
Location: United States > Texas > Austin
Price Range: $135 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Austin Northwest Arboretum 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotwire, Odigeo, Expedia, Hotels.com, Priceline, TripOnline SA and Travelocity so you can book your DoubleTree by Hilton Hotel Austin Northwest Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
Holiday Inn Arboretum
Austin Holiday Inn
Hotel Style:
#62 Business Hotel in Austin
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