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Embassy Suites by Hilton Austin - Downtown/Town Lake

1,288 reviews
#42 of 205 Hotels in Austin
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Traveler (134)
Room & Suite (136)
Dining (51)
Overview
  • Excellent47%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible6%
Travelers talk about
“great location”(164 reviews)
“happy hour”(78 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Austin - Downtown/Town Lake
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
Mar 5Mar 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,288)Write a Review
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All reviewsgreat locationevening receptionhappy hourmade to order breakfastcook to orderthe congresswithin a mile radiustown lakeshuttle servicecomplimentary breakfastfree shuttlezilker parkliving areaself parkinggreat stayaustin downtownwalking distance
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251 - 255 of 1,268 reviews
Reviewed February 23, 2017

My family enjoyed a great experience! Suite was spacious and super clean! Breakfast was delicious and so many choices! Made to order omelets were terrific! Eating area super clean and staff super attentive!

Review collected in partnership with Embassy Suites Hotels
Thank 320claricel
Reviewed February 23, 2017

0 apology, 0 explanation, 0 offering to try and make up for the ridiculous charge to my amex. Very disappointed in the billing department for the screw up and lack of follow up to ensure loyal gold member satisfaction.

Review collected in partnership with Embassy Suites Hotels
Thank Marianna M
Reviewed February 22, 2017

The hotel is nice enough, good location, but the front desk staff lacks in basic courtesy, no information was given at check in, we were not even given the rate until we asked later on. An additional "amenities" hold was placed on my cc without...More

Review collected in partnership with Embassy Suites Hotels
Thank mariem7613
Reviewed February 21, 2017

Hotel is newly remodeled. Just across the bridge from downtown. Quiet location. Parking garage if you want to park your own car. Suite rooms are very large. Excellent breakfast. Friendly and attentive staff. No complaints. Would definitely stay here again.

Thank TexasLefty
Reviewed February 20, 2017

Most enjoyable stay for 4 days at the Embassy Suites downtown by the lake. Great accommodations made for a very pleasant stay while here on business. Enjoyed the newly remodeled bar and dining area - what a great improvement. Other improvements observed were nice touches...More

Review collected in partnership with Embassy Suites Hotels
Thank Chris R
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$221 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Austin
#23 Romantic Hotel in Austin
#38 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$221 - $511 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Austin
#23 Romantic Hotel in Austin
#38 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (134)
Room & Suite (136)
Dining (51)
Pool & Beach (33)
Amenities (32)
Business Center & Event Rooms (12)
Questions & Answers
Ask a question
Virginie g
December 29, 2017|
AnswerShow all 3 answers
Response from Kathleen R | Property representative |
I'm so sorry I didn't see your question sooner, but we are very close to the annual fireworks display (NYE and July 4th) and char0ld is correct that it does depend on which side of the building you are on if you choose to... More
0
Votes
Trav_L_ir
June 17, 2017|
AnswerShow all 7 answers
Response from marksw12 | Reviewed this property |
Unfortunately I am unaware of any parking alternative. We used the valet and then the complimentary shuttle to go where we wanted as long as it was within 2 miles.
1
Vote
rwatkinsumr
March 15, 2017|
AnswerShow all 3 answers
Response from JodySmith | Property representative |
Hello, Our parking fees are per night. The hotel shuttle goes a two mile radius from the hotel. The Austin Convention Center is in that radius. We hope to see you soon!
0
Votes
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1234
Room Tips
"If you get one of the *19 rooms (219, 319, 419 etc) they are larger and don't have an atrium window..."
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"upper floors away from road"
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"Choose rooms that facing the city, not the parking lot."
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"don't try it unless you smoke"
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