We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Embassy Suites by Hilton Austin - Downtown/Town Lake

Show Prices
#76 of 198 Hotels in Austin
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Embassy Suites by Hilton Austin - Downtown\/Town Lake
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

915 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Embassy Suites by Hilton Austin - Downtown/Town Lake
See the most recent reviews
Showing 902: English reviews
The Woodlands, Texas
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed April 18, 2016

We were in Austin to visit St Edwards, the hotel location was good. Bar & Restaurant depressing need big remodel. Did not dine due to atmosphere. The staff was friendly. The shuttle was not running and we received 2 explanations. Not enough staff or the battery was dead.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Tplayer
Level Contributor
71 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 16, 2016 via mobile

My stay was nice. I made several changes to my reservations and the service was very helpful. The breakfast was good. The rooms were very roomy and the bed slept well. Only negatives would be that I couldn't get my tv to work right, and it is expensive.

Helpful?
Thank Mbigner
Austin, United States
1 review
3 of 5 stars Reviewed April 16, 2016

Typical Embassy Suite setup and services. Very courteous front desk. Do not like having to walk on a sidewalk from the parking garage to the hotel -- felt very exposed late at night on a busy city street. Also, the garage needs better signage; otherwise, you end up exiting the garage and walking past garbage bins to get to the... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Elizabeth B
Pittsburgh, Pennsylvania
2 reviews
2 of 5 stars Reviewed April 15, 2016

Hotel room was awkwardly shaped and beat up pretty bad. Sink was cracked, door look like it had been through a few fights, not wiped down and cracked, and closet door missing hardware. No washcloths. Kicker was new room had a huge cricket crawl out of the sink?! Never staying here again...

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Craig W
JodySmith, General Manager at Embassy Suites by Hilton Austin - Downtown/Town Lake, responded to this review

Dear Craig W I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our... More 

Tomball, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2016

Room was great! Service was awesome. Will definitely stay again. Actually already booked same room in June. The complimentary bar at night was the bomb. Breakfast was great! Can't say anything bad about my stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank chrisaJ4817RG
Suwanee, Georgia
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 15, 2016

This is a nice property. Very convenient to local restaurants. We ate a Coopers which was a 10 minute walk. Hotel is very close to the bridge where the large colony of bats can be seen feeding each evening during spring and summer. So the location is good. Price was a little high for what I normally pay and the... More 

Helpful?
Thank SuwaneeTown
Elmhurst, United States
1 review
4 of 5 stars Reviewed April 14, 2016

Good place to stay. Centrally located with easy access to downtown restaurants and transportation. Parking garage is few steps away. Price per room varies depending what is going on in town. Breakfast and the happy hour is a good thing. Will come back.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joseph Z
Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed April 13, 2016

were a bit beat up. Bathrooms are small. TVs are small. I'm spoiled, so honestly there is nothing wrong with the rooms! Beds and pillows were great, dark rooms to sleep in. Son loved the pool. Exercise room ok, but not great.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 90rossc
SeaTac, Washington
1 review
3 of 5 stars Reviewed April 13, 2016

Great location for getting around Austin and SOCO. Easy to walk to many things. The made to order Omelets might be the best thing about this hotel ! Complimentary breakfast is ok- very basic food choices / nothing special and only a few fresh fruit choices. Hotel is over-priced during peak-demand times for what you get. This hotel looks old... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Molly H
San Antonio, United States
1 review
5 of 5 stars Reviewed April 13, 2016

We come here every year for Lone Star Round Up and are always super satisfied.. The staff is always prepared for this and we have not had any problems with check -in. Fresh to order breakfast is always great .. the same two staff have been there for the last 4 years and are soo nice and he is a... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cyrena W
Questions? Get answers from hotel staff and past guests. Ask a question

142 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (92)
Viewed
View from Room (7)
Viewed
Room/Suite (30)
Viewed
Hotel & Grounds (5)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (1)
Viewed
Other (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (50)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (5)
Viewed
Business Center/Function Rooms (4)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Dining (7)
Viewed
View from Room (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Austin hotels
South Austin
Hyatt Regency Austin
Hyatt Regency Austin
#20 of 198 in Austin
4.0 of 5 stars 1,550 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Location: United States > Texas > Austin
Price Range: $200 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Hotels.com, Hotwire, TripOnline SA, Odigeo, Priceline and Travelocity so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay