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Embassy Suites by Hilton Austin - Downtown/Town Lake

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#75 of 198 Hotels in Austin
Certificate of Excellence
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Embassy Suites by Hilton Austin - Downtown\/Town Lake
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911 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Pampa
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Remodeling so the made to order breakfast and managers reception were non existent. The parking garage is a block away and you have to go all the way around to enter or exit the building. The rooms were clean but the tv is small.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Randy B
Atlanta
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I just spent a weekend at this property for a long-awaited reunion with good friends. Our experience was overall quite disappointing: the few positive elements of the time we spent at the hotel were vastly outweighed by the negatives. Those considering staying here should take into account the many inconveniences resulting from current construction/renovation. Good points: The hotel is well... More 

Helpful?
Thank IntrepidAtlanta
Pembroke Pines, Florida
Level Contributor
155 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for business. The rooms with Windows on the inside took some getting used to but made each room feel like your own little apartment. Room was well decorated, clean and well maintained. Staff was friendly and happy to oblige. I really enjoyed the breakfast. It was a treat that I have now used as a barometer for any... More 

Helpful?
Thank Obi1234
Kansas City, Missouri
1 review
2 of 5 stars Reviewed 1 week ago NEW

If I was informed that the hotel was under construction then I would not have stayed! Also the rates did not reflect the inconvenience of the lack of any access to fitness center, pool, restaurants inside the hotel. The happy hour was pathetic!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank ering27
Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

I stayed with a group of girls for a bachelorette trip. We got two suites. The rooms were very spacious. The staff took awesome care of us! The location was perfect. The shuttle was a life saver!! We literally used this the whole time to get around! These guys work off tips and they deserve it! They put up with... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kirsti H
Panama City Beach, United States
1 review
2 of 5 stars Reviewed 1 week ago

My brother and his family and I chose to meet in Austin to celebrate both mine and my nieces birthdays. I have always been a fan of the Embassy Suites but between the massive construction project (which could be heard on the 7th floor first thing in the morning) and the very slow internet, they stay proved to be quite... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Marvin R
San Diego, California
2 reviews
4 of 5 stars Reviewed 1 week ago

They are finishing up a remodel that should be done mid October, once finished it will be a beautiful hotel. The location is close walking or cab to downtown area. It's close to the lake/river and in a safe area. I will stay here again and again if I can

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank cmhavey
San Diego, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Moldy smelling rooms. Construction in hotel with no place to lounge and relax. Poor poor poor... Would have been nice to have been told that the hotel was under renovations. This is not the embassy suites accustomed to.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank benjamincC8062CI
San Angelo, Texas
Level Contributor
313 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We were informed of the renovations, but they are extensive. They have the free happy hour set up near the lobby elevators. There is very little seating in the lobby if you do decide to have a beverage. The breakfast buffet was served on the third floor near the elevators.. No seating and ended at 9 on a Tuesday. The... More 

Helpful?
Thank Yokum
1 review
1 of 5 stars Reviewed 2 weeks ago

This was a bad experience. Construction noise. No amenities. Didn't notify Wedding Party of Construction. Elevator broke at one point. Should have discounted all rooms. Room decor very dated. Cramped closet. On and on and on and on.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Steve L
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Downtown/Town Lake

Address: 300 S Congress Ave, Austin, TX 78704-1221
Location: United States > Texas > Austin
Price Range: $200 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Austin - Downtown/Town Lake 3.5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotwire, Hotels.com, Expedia, TripOnline SA, Travelocity, Priceline and Odigeo so you can book your Embassy Suites by Hilton Austin - Downtown/Town Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Austin - Downtown/Town Lake Austin Texas Hotel Austin
Austin Embassy Suites
Embassy Suite Austin Downtown
Hotel Style:
#23 Romantic Hotel in Austin
#27 Family Hotel in Austin
#38 Business Hotel in Austin
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