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Embassy Suites by Hilton Austin - Central

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1,087 Reviews from our TripAdvisor Community

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Showing 1,082: English reviews
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Salt Lake City, Utah
Reviewed yesterday NEW

The suite was moldy and stunk. This hotel is being renovated with cheap repairs and won't fix the problem. Don't stay here. It is not worth the price you will pay. This is not austins premiere all suite hotel and never will be.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Spencer P
Framingham, MA
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

The hotel was undergoing an extensive remodel while we stayed there. Our floor had not yet been remodeled, and the furniture, rugs, etc. definitely are due for an upgrade. The place will be amazing once the process is done. The service here set this hotel apart for us. My daughter left her beloved stuffed animal, a green parrot, in the...

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Helpful?
Thank Kerry D
About Hotel's Favorite Review
Reviewed yesterday NEW

This hotel is undergoing a major renovation but its a good buy, staff is very friendly, they have a happy hour and free breakfast. Parking is free and close to the hotel, The hotel is right off the freeway and a short drive to the capitol. Overall one can't complain. The interior of the hotel is very different from what...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 851maxiep
Louisiana
Reviewed 2 days ago NEW

From the August Flood/2016, Samantha moved me, & I delivered the convertible I restored. We stayed Embassy Suites/Central Austin, SXSW, we arrived before the reception, so I had consumed 2 with cigarettes. Can't recall any names, but the manager's reception staff deserve the highest of compliments & honors from this Hilton Honors members since 1981. I woke up safe and...

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Helpful?
Thank tawsr
Joplin, Missouri
Reviewed 2 days ago NEW

The hotel is under renovation which I knew when I booked it, however the website made it seem as though the construction was limited to the pool. The pool was open but the entire front of the hotel and lobby are under construction. Our room smelled horribly of mildew so we requested a new room, which they quickly gave us....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank JasonandCatherinelee
Rochester Hills, Michigan
Reviewed 3 days ago NEWvia mobile

Should have read the other reviews before picking this place. Not only the hotel, but area around it seemed to be abandon. Looking out the window to parking lot for the large apt complex across the street was empty. Staff was just lounging around in the make shift lobby desk. Could have put some effort into it. Was sad.

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Helpful?
Thank Pokeysranch
Austin
Reviewed 3 days ago NEW

I have stayed at many Embassy Suites in the past and enjoyed the experience. This hotel was under major construction during our stay (we were not notified in advance). The construction woke us up daily. Apart from the construction - staff was disinterested at best. We were often without towels, coffee etc. When you asked for anything at the desk...

Review collected in partnership with Embassy Suites Hotels
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Thank H3683SHdanielled
Toronto, Canada
Reviewed 3 days ago NEW

While I was at this hotel it was under extreme construction, and I was not made aware of this prior to arrival. I would have appreciated being told in advance so that the boarded-up entrance and complete disarray of the service desk would not have been so shocking. As a first-time solo traveller to Austin, it was extremely concerning to...

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2Thank sarahjestevens
London, United Kingdom
Reviewed 3 days ago NEW

I recently stayed here for a week and despite the hotel playing it down, it is a building site. The drilling and banging that occurred from 6am - 7pm was deafening and can be heard in all rooms. At times it was unbearable. Half of the hotel is closed off and the dust was awful. They are still charging full...

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Helpful?
1Thank ALDAV5
Glasgow, United Kingdom
Reviewed 3 days ago NEW

During SXSW this hotel was like a constrution site, with noisy drilling after 09:30. If you plan to stay there osver next 2 months, don't bother. Noisy drilling starts from 09:30 each morning. Rooms also got tired furnishings, particularly bathrooms.

Review collected in partnership with Embassy Suites Hotels
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1Thank R5218LHneils
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Austin - Central

Address: 5901 North I-35, Austin, TX 78723
Location: United States > Texas > Austin
Price Range: $142 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Austin - Central 3*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline, Orbitz, Travelocity and Hotels.com so you can book your Embassy Suites by Hilton Austin - Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Austin Embassy Suites
Embassy Suites Austin
Hotel Style:
#61 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Austin - Central staff and other travelers.
8 questions
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Questions? Get answers from Embassy Suites by Hilton Austin - Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was right at the elevator (facing the elevator). I'd suggest another room.”
 of 5 bubbles 722damiand, 4 weeks ago | Read review
“higher floors will have beautiful view of downtown Austin!”
 of 5 bubbles rmk3a2, Feb 2, 2017 | Read review
“Not a lot of "views" to look at here. Just highways and cars”
 of 5 bubbles tallica21, Oct 26, 2016 | Read review
“If you can get the deluxe room (floors 8 and 9) - go sor it.”
 of 5 bubbles UnoDos03, Sep 12, 2016 | Read review
“all rooms are good great view from ever angle i think”
 of 5 bubbles janiecon, Aug 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question