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Doubletree by Hilton Hotel Austin

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Traveler (123)
Room & Suite (93)
Pool & Beach (14)
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Overview
  • Excellent41%
  • Very good29%
  • Average18%
  • Poor7%
  • Terrible5%
Travelers talk about
“double tree”(85 reviews)
“front desk”(170 reviews)
“parking garage”(60 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Doubletree by Hilton Hotel Austin
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Doubletree by Hilton Hotel Austin
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,396)
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301 - 305 of 1,382 reviews
Reviewed October 16, 2016

Nice updated hotel. Business lodging and facilities. Very accommodating. Did not get mid stay room makeup. Had to ask service staff for coffee packets. Centrally located. Disappointed Uber is not available in Austin.

Review collected in partnership with DoubleTree by Hilton
Thank N945GJjulief
Reviewed October 16, 2016

Great staff and awesome rooms. Endless fun and excellent service. Will be staying at this hotel more often. Family vacation will be the next trip. Hotel located in an excellent location from all the restaurants, bars and the capitol.

Review collected in partnership with DoubleTree by Hilton
Thank aaronsW6700FN
Reviewed October 16, 2016

Pitiful customer service, hotel staff increased the room rate despite reservation rate... increased 25% during my stay...did not inform me of the rate increase and did not resolve this at checkout. Be aware and confirm rates daily with front desk / management... be aware!!!More

Review collected in partnership with DoubleTree by Hilton
Thank Shaun S
Response from Jprendeville, General Manager at Doubletree by Hilton Hotel AustinResponded October 17, 2016

Thanks for taking the time to write a review regarding your recent stay and please accept my most sincere apologies for the confusion regarding the rate. This clearly should not have happened and you can rest assured that we have learned from the mistake. My...More

Reviewed October 14, 2016

Recently stayed at the Doubletree in Austin out by the old airport in north Austin. Have stayed there many times over the years under several hotel names. It's Spanish architecture is somewhat set, but the hotel has undergone a very nice renovation on the inside...More

Thank roonumber1
Reviewed October 11, 2016

I am a fan of Hilton but for this particular stay I was incredibly disappointmented. I reserved this hotel using my HHonors points. As soon as I opened the shower hair of all lengths came out of the shower stopper area. The shower drained incredibly...More

Review collected in partnership with DoubleTree by Hilton
Thank soldevep
Response from Miri L, on behalf of the staff at Doubletree by Hilton Hotel AustinResponded October 16, 2016

Dear soldevep We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues in your room and we’re working with our maintenance and housekeeping teams to ensure the situation doesn’t happen...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$146 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Austin
#32 Family Hotel in Austin
#41 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Details
Price range
$146 - $238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Green Hotel in Austin
#32 Family Hotel in Austin
#41 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (123)
Room & Suite (93)
Pool & Beach (14)
Dining (6)
Amenities (8)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
conspinski
July 24, 2017|
AnswerShow all 6 answers
Response from Debra E | Reviewed this property |
It was weird. They told me they would comp the parking fee because it was late and I had to wait in line to check in. But, I really don't know why they have a parking fee. It's not like it's crowded or parking is at a... More
1
Vote
mcupler
October 26, 2016|
AnswerShow all 5 answers
Response from Jprendeville | Property representative |
Hello, our hotel is located about 5 miles from downtown, it is not within walking distance. Thank You James Prendeville General Manager
0
Votes
Sdhal
February 2, 2016|
AnswerShow all 2 answers
Response from MikeG_CT | Reviewed this property |
I have no idea.
0
Votes
Room Tips
"My room faced the courtyard. It was not only quiet, but the view was lovely."
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"Inside courtyard room to avoid traffic noise"
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"Good location right off freeway, but a bit of a drive to most landmarks"
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"Choose a room overlooking the pool area -- quiet and better than looking at the freeway!"
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