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Doubletree by Hilton Hotel Austin

#69 of 194 Hotels in Austin
GreenLeadersBronze level
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6505 N Interstate 35, Austin, TX 78752-4346
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1,032 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
Tyler, United States
5 of 5 stars Reviewed 2 days ago NEW

I was pleased with the convenience of the location, friendliness of the staff, and cleanliness and comfort of our guest room. Our drive to UT and the downtown area was easy. I will be very likely to stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrea H
Spring, Texas
1 review
2 of 5 stars Reviewed 5 days ago NEW

Room decor is all that has been updated. It's a very old hotel & on your way to your room....it shows & is disappointing. We only stayed 1 night & I would have checked out if I was signed up to stay longer. The a/c unit in our room was very loud. It kept me up all night because it... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank r0niquew
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear r0niquew, Thank you for your review of your recent stay at our hotel. I apologize that your stay did not meet your expectations and that you were dissatisfied with the hotel overall. I have discussed your concerns with the team so that they can work on rectifying the situation specifically as it relates to the air conditioning. I would... More 

Kilgore, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great customer service when checking into the hotel and Front desk staff was very helpful with any questions concerning where items were located or what amenities were available on the property. I would recommend staying at this brand to anyone in the area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ana L A
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Ana L A, Thank you for the recommendation and for the great review. Our goal is always to provide superior service and to make every guests stay a memorable one. It is always a pleasure to share such wonderful feedback with the team as they work extremely hard to give exceptional service to each and every guest. We look... More 

Cushing, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Thoroughly enjoyed my stay at the Doubletree in Austin, as always. It is extremely conveniently located on I-35. The parking is very convenient to the rooms, with extremely easy in and out. The rooms are comfortable and the staff is very friendly and helpful. This is one of my favorite hotels to stay at for a conference.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lynda L
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lynda L, Thank you for the wonderful review. I am so pleased that you enjoyed the hotel and found our staff to be friendly and helpful. I will be sure to pass along your comments to the entire team. Thank you again and we look forward to hosting you again in the future. Andy Ellis Director of Sales &... More 

Denton, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel every year for a meeting held in a conference room. The hotel has easy access to I-35 and there are 3 restaurants easily within walking distance. The rooms are always clean. One disadvantage this year: I had a room facing the interior courtyard. It may be a little smaller, so it was furnished with a... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Grace C
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Grace C, Thank you for staying with us and for taking the time to post a fantastic review. I appreciate your understanding regarding your room and we will do our best to accommodate you in a room next year that better suits your needs. Once again thank you. Andy Ellis Director of Sales & Marketing More 

Clyde, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We have always been pleased with our stays at the Doubletree in Austin. They are not only conveintly located but offer execellent service with very friendly employees. The hotel is always clean and very professionally looking. Parking is not only easy but is also convient to the rooms. We are always greeted with a smile and a cookie.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James C
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear James C, Thank you for the outstanding review of the hotel. We appreciate the wonderful feedback and always look forward to your group staying with us. I will be sure to pass along all of the feedback to the entire team. Thank you again and we look forward to your next event. Andy Ellis Director of Sales & Marketing More 

Lubbock, Texas
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The security latch is there for a purpose - to keep the staff out of your room when you're there. I made the mistake of not latching it immediately when I came in. On Friday 7/15 I was watching a movie with the family at 10:30 p.m. Elda from housekeeping just walked through the door. Didn’t matter that we had... More 

Helpful?
Thank renee w
Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 1 week ago

Hair in salad and drains in bathroom that didnt work. Bartenders slow to service and remedy issue. When called front desk on drains in morning was told sorry and operator sounded apathetic. Overall appearance of hotel was nice amd expected more from a Hilton property.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 958leot
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear 958leot Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again... More 

1 review
2 of 5 stars Reviewed 1 week ago

HVAC system doesn't work so expect a cold room or just turn off the system! I gave it an extra star because the bathrooms were remodeled but the door to enter the bathroom is really heavy. Downstairs area is nice but breakfast buffet is so-so and the food options for lunch/dinner are limited. Ordered a chicken salad and came to... More 

Helpful?
Thank Karolyn D
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Karolyn D, Thank you for taking time to complete a review about your experience at the Doubletree by Hilton Austin. I apologize for the inconvenience that you experienced while staying at the property and for the fact that your room was cold during your stay. I have met with our team so that they can review and rectify the... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Highly recommended, room and bathroom were super clean and nicely renovated, friendly and professional staff, clean swimming pool, my kids' all time favorite "warm chocolate chip welcome cookies", great complementary wifi connection/ signal.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 946dinaha
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Location: United States > Texas > Austin
Price Range: $107 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#19 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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