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Doubletree by Hilton Hotel Austin

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#54 of 197 Hotels in Austin
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Doubletree by Hilton Hotel Austin
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1,197 Reviews from our TripAdvisor Community

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Showing 1,186: English reviews
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Missouri City, United States
Reviewed 4 days ago NEW

The room at this Double Tree was less than what was expected from a Hilton Hotel. The moldy pillows set my allergies off and I reported it to the hotel staff that told me sorry but did nothing to rectify the problem.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank robertbW8957QX
Richardson, Texas
HOTEL’S FAVORITE REVIEW
Reviewed November 22, 2016

Checking in for a show across the highway, mainly booked due to location to that event and it was a short walk over bridge. Very friendly staff at check in, helpful with restaurant recommendations and directions. I had changed my plans on who I brought with me so I needed two beds (very comfy mattresses and UGH down pillows) and...

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Helpful?
Thank meredithm272
About Hotel's Favorite Review
Management response:

Greetings meredithm272, Thank you for taking the time to share your experience regarding our property. I'm so pleased to see that you had such a positive experience with us! From our staff, to our linens and pillows (I agree with your comment regarding our down pillows.) Once more, thank you for sharing your experience and we hope to see you...

Dublin, Ireland
Reviewed 6 days ago NEW

Had a Ok stay here,hotel hard to get too from motorway,have to be very cautious crossing lanes as not much time to do so.Reception staff had split personalitys at times,Food was alright but very expensive,parking was excellent,rooms were nice and big and bed very comfortable, door leading out to pool wouldn't open and door outside room onto pool made a...

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Helpful?
Thank caffattack
Arlington, Texas
Reviewed 1 week ago NEW

I enjoy the free cookies upon arrival , the lobby is always neat the bar was nice and the room was spectacular. Room service was on point I will be back soon. Another good thing it's close to 6th street and the capitol awesome for tourists looking for stay .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank nanao232
Management response:

Greetings from Austin! Thank you for taking the time to share your experience with us! I'm so glad to see that we've been able to exceed your expectations on multiple accounts! Thank you again and we look forward to welcoming you back again soon! All the best, Mickey Farmer Guest Services Manager mickey.farmer@austindoubletreehotel.com

New York City, New York
Reviewed 1 week ago NEW

Excellent service. Not as cookie cutter as other chain hotels. Breakfast is terrific. Great value for Hilton honors members. The king bed in my room was fabulous. Right across the street from a very happening restaurant

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jfnnyc
Management response:

jfnnyc, Thank you for taking the time to share your experience with our hotel. I'm glad that you had such a wonderful time! We do our best to welcome our guests and show them a great time and I'm glad that we delivered on that vision. Thank you again and we look forward to welcoming you back soon! All the...

Plano, Texas
Reviewed 1 week ago

The personnel at the hotel are outstanding from the restaurant to the bar. James Prendeville was excellent in providing for our every need and is the reason I always stay at this hotel in Austin because he takes a personal interest and insures that everything proceeds according to my plans .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bill M
Management response:

Bill M, Thank you for taking the time to share your experience with us. I'm glad that you had such a wonderful time! James is definitely a keeper, given as he is our General Manager! I'll be share your wonderful comments with our team. Thank you again and we look forward to welcoming you back soon! All the best, Mickey...

Austin, Texas
Reviewed 1 week ago

The breakfast buffet was wonderful, our waitress showed us how we could save money by getting our items on the buffet. She filled and refilled our coffees and we enjoyed our meal. The valet was kind and courteous, the room was wonderful and clean.The paintings in the lobby of Texas Music icons are incredible! We will definitely be staying there...

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Helpful?
Thank evagonzales
Management response:

Evagonzales, Thank you for taking the time to share you experience with our property. I'm glad that you had such a positive experience! I'm especially glad to hear that you were taken such great care of while dining with us during breakfast. Thank you again for taking the time and we hope to see you again soon! All the best,...

Fredericksburg, United States
Reviewed 1 week ago

Nice comfortable feel. Rooms are clean, sheets are yummy. clean usable bathrooms with expected amenities. Pool and hot tub are clean. elevators are a little slow. Good stay. The employees are accommodating and friendly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Melanie C
Dallas, Texas
Reviewed 2 weeks ago

This obviously is a favorite place for meetings and conventions. Even though it was busy, we were treated great. Loved my room near the pool hot tub and the meal we ate there was delicious. Every staff person was helpful and courteous plus I loved having a secure parking garage.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lauriecM2431IC
Hartford, United States
Reviewed 2 weeks ago

Friendly staff. Very clean room. The hotel was beautiful. I stayed in a double room. We had 4 adults. The only down side was that the beds were small (full size beds versus queen beds). We enjoyed the breakfast buffet. However, when you go an hour before they close some of the hot foods are cold. It is located directly...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 390sophiac
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143 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Location: United States > Texas > Austin
Price Range: $125 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Priceline, Travelocity, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Doubletree by Hilton Hotel Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travelers.
5 questions
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San Jose, California
5 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid the highway facing (you'll hear the traffic)”
 of 5 bubbles AlexHuart, Feb 14, 2017 | Read review
“Request a room with iews of interior courtyard and pool”
 of 5 bubbles 421stevei, Jan 18, 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
 of 5 bubbles Manousso, Dec 28, 2016 | Read review
“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, Nov 29, 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, Nov 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question