Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Experience a Slice of Tuscany in the Heart of Austin, TX. At Hotel Viata, Texas charm meets Tuscan elegance, offering an escape that feels a world away. Whether you're unwinding with a glass of prosecco on the sun-drenched patio or savoring the serene sunset by the glistening pool, every moment here invites you to embrace a lifestyle of luxury and leisure. Fitness enthusiasts will love our 1,200 sq ft Fitness Center, complete with Peloton Bikes, while business travelers appreciate our convenient location and top-tier amenities. Savor sensational Austin Hill Country views while dining at Laurel, our on-site restaurant. Plus, with ample breakout spaces, we're the perfect destination for group business events. And don't forget to visit Austin in Autumn to experience the city's vibrant fall festivals and events. Though just minutes from downtown, you'll feel as if you've embarked on a European getaway. Discover the unique joy of living that defines Hotel Viata.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
This summary was created by AI, based on recent reviews.
Powered by AI
Hotel Viata garners accolades for its impeccable service and pristine cleanliness, with travelers consistently lauding the attentive staff and spotless environment. While the spacious and tranquil rooms are generally well-received, some guests feel updates are necessary.
Despite its convenient and picturesque location, the hotel's luxury services and unforeseen fees have left a few guests questioning the value. Nonetheless, the serene atmosphere and luxurious amenities, including a praised pool and spa, contribute to the hotel's charm, making it a popular choice for those seeking elegance and relaxation.
Location
Convenient
Atmosphere
Serene
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Luxurious
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
The hotel is first rate. We stayed on the 6th floor and the views were fantastic. Check in was a breeze. The room was immaculate and so cozy, had a bottle of wine chilled waiting for us. Our room was very quiet, we never heard any “outside noises”. We ate at their restaurant called The Laurel and our waiter (Hari) was attentive, and suggested excellent choices to choose from. The pool area was very clean, and there are plenty of fresh towels around. The overall atmosphere of Hotel Viata was a 10 out of 10 We were looking for an enjoyable relaxing weekend and that is exactly what we got there. We will definitely be going back very soon. Highly recommend. We can’t wait.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Hurley, Owner at Hotel Viata
Responded Aug 25, 2023
Thank you for your wonderful review of Hotel Viata! I'm thrilled to hear that your stay on the 6th floor provided fantastic views and that you found the check-in process to be seamless. I'm pleased to know that your dining experience at Laurel Restaurant, with Hari's attentive service and excellent suggestions, was memorable. Your recommendation means a lot to us, and we can't wait to welcome you back for another enjoyable and relaxing weekend. Warm regards, Jose Valle Director of Operations Hotel Viata
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My sister and I were in Austin to visit our Brother and his family for the Holidays. He and my sister-in-love arranged a two-night stay for us in separate rooms. We arrived late (10 PM) after the day of travel & family night.
Patrick, our Guest Service Host, was just incredibly attentive to two tired, Senior, yet Lively Ladies! He got us BOTH to our rooms, separately, came back to double-check the complimentary wine & went way over service best practices. He made certain the non-drinker had a lovely bottle of Pellegrino, instead of the red wine. He was attentive while loading/ unloading luggage racks, etc., keeping our luggage and bags separated properly.
The hotel was absolutely lovely. We raved to our Brother who had not stayed himself but had hosted other out-of-town guests there.
Please clone Patrick's "Hospitality Expertise," I think I will stay there each time, it's also convenient to my Brother's home in Westlake Hills.
Best Regards,
Anne Apple Dallas, TX
Read more
Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Â This isn't really a complaint, but the furniture/ night table equipment was somewhat dusty.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Drew Wilson, Guest Services / Front Office at Hotel Viata
Responded Dec 4, 2024
Greetings Anna! We are so pleased to hear you enjoyed your stay. Patrick is one of our best! We will definitely pass this onto him. I hope that we see you again soon! Thank you!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Enjoyed a three night stay over the holidays at this hotel, located conveniently to our hosts. The curvy, hilly road leading up to the hotel could be a problem if it is icy; fortunately, although it was very cold during our stay, there was no precipitation. Dillon at check in was informative and friendly, and always greeted us coming and going. We chose to self park at the adjacent parking garage, but the valets were very friendly and offered help with luggage, opening doors, etc. I felt bad for them in the extreme (for Texas) cold, but they were always cheerful and helpful. The room was spacious and provided everything we needed for a comfortable experience. Daily housekeeping was a pleasant surprise in this day and age of "only by request" service. The bathroom was huge, with a very large and inviting shower and plenty of room for both of us to get ready in the mornings. All of the service items in the room are permanent (i.e. coffee cups, glasses, utensils, etc.) and it would have been nice to have a "to go" cup for coffee. We went for drinks at the bar one night and JR was a great bartender. Two minor quibbles...one, overpriced drinks at the bar, but for the level of the hotel, I guess it's not surprising. Two, as some other reviewers have stated, why not just include the "resort fee" as part of the rate and call it a day? We got a good deal by booking over Thanksgiving weekend, and I know that usually rates are quite a bit higher, but it seems like it would be more transparent to just make that $30 part of the rate and explain all the benefits. Overall, the stay was great start to finish and I would definitely stay again.
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Burke, Guest Services / Front Office at Hotel Viata
Responded Jan 13, 2023
Dear txtravelbug7, Thank you for your thoughtful and detailed review. We very much like to hear feedback from our guests and learn from a new or different perspective for how to look at our own service and product. I am so pleased you enjoyed the hotel and were looked after by our caring team members. Your business is sincerely appreciated and we hope to see you again very soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We love staying here if we are flying out early only 15 min from airport. Has great amenities and the staff if so friendly. Chris always takes care of us! Laurel is delicious, there is no need to go anywhere else to eat. It feel like we are at home here :)
Read more
Date of stay: January 2025Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Drew Wilson, Guest Services / Front Office at Hotel Viata
Responded Jan 4, 2025
Thank you so much for leaving a review! We are happy that you enjoyed your stay - we appreciate you and we look forward to seeing you again!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am absolutely happy with all aspects of our stay at Hotel Viata and will be back again! We have stayed at a lot of hotels over the years and tend to gravitate towards the premier brands now for expectations of cleanliness, comfort, and quality accommodations. Therefore, we were a little nervous about our booking at first since Hotel Viata was an unknown to us. But they did not disappoint.
The entire hotel was immaculately clean, which speaks volumes. The staff was amazing. The suite where we stayed was spacious, spotless, and full of charm and high-quality accommodations. The environment was peaceful, the views were spectacular, and the drive to wherever we wanted to go was easy. Lastly, the elevators always seemed to be there when you needed them, which isn't always the case at high-end hotels. Hotel Viata felt like a true vacation and I'm looking forward to going back.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Burke, Guest Services / Front Office at Hotel Viata
Responded Mar 8, 2023
Dear dewjack, Thank you so much for taking the time to leave a review. We are elated to hear you had a wonderful stay & enjoyed the calm and peace of our Hillside retreat. Our team works tirelessly to provide care and comfort and your notice of the attention to detail is sincerely appreciated. We sincerely appreciate your business and look forward to celebrating your return to Texas Hill Country very soon!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was told after attempting to check-in at 3p that I would be texted when my room was ready. It wasn’t until 5:30 when I followed up with staff at the front desk was I told “oh you’re room is ready”. Upon attempting to check in I wasn’t asked if I wanted to check my bags, or offered to use any other amenities on site while I waited for my room. To be honest for this price point and this being marketed as a “luxury” resort I wouldn’t rate the customer experience higher than a Residence Inn. Because of this ordeal on checkout we called to inquire if late checkout was an option. We were told 12p was checkout time. At 11:30a as we were loading out for check out we got locked out of our rooms and had to go down to the front desk to get our key reset.
I stay in a lot of hotels for work trips and this was one of the worst experiences I’ve had at a hotel I spent 200+ a night for.
Read more
Review collected in partnership with this hotel
Date of stay: October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
very disappointed and over priced!! 8/4 - 8/6 for a getaway weekend in the sparrow suite. the room is dated w/old furniture & lamps. the dining area chairs had stains on a 4 chairs so in room dining was not an option. I informed the front desk, she apologized, didn't offer to send housekeeping to clean the chairs. the best feature in the room was the soaker tub and bed linens. the wood furniture in the room needed to be dusted!! in the lobby, the gift shop had so much dust on the table, who would want to purchase an overpriced golf cap for $47 sitting in dust!! we told the manager and they said they would take are of it
the website states the cabana are $150 however, i tried to reserve at the front desk & was informed reservations are via resort pass app costing $300 + tax=$356. we did not have a dedicated server as notated . the cabana refrigerator was left open all the h20 & soda was hot until I closed it. the pool bar was under staffed, 1 bartender, we had to wait 40 minutes for a drink Devon was our server & apoligized, we tipped him well. we wanted to experience the hill country w/views, however our view was a roof top and Apple corp office, no beautiful hills. we will not be back!! We usually go DT to Hotel ZaZa and will make sure thats where we stay going forward.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip:Â stay at ZaZa, you'll love it and everything is in walking distance
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Amanda Hurley, Owner at Hotel Viata
Responded Aug 25, 2023
We're truly sorry to hear about your disappointment during your recent stay with us. We deeply regret that the room's furnishings and cleanliness fell short of your expectations, as well as the issues you encountered with the gift shop and cabana pricing. We apologize for any confusion regarding the cabana pricing; the $150 rate was listed as a limited-time offer and it had returned to the regular rate of $300 by the time of your visit. Your feedback is important, and we'll address these matters to ensure improvements. We understand your frustration and apologize for any negative impact this had on your stay. If there's anything more you'd like to share, please don't hesitate to reach out. Sincerely, Jose Valle Director of Operations
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Decent hotel with a Mediterranean touch, but still unmistakably "American". Simple rooms with walk-in shower. Nice staff at check-in. Breakfast doesn't start until 8:00, takes a long time to prepare and prices are too high.
Read more
Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got to our suite and the windows were so filthy. We could not see outside of them. I told the front desk. The next morning I told the front desk and told the housekeeping. Nothing was done. The Spa charge is $40 just to use the steam or the sauna… Even if I have two rooms booked here I have to pay the $40 to sit in the sauna… That’s ridiculous. On the positive side the hamburger in the bar is very good
Read more
Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Â Ask for a clean room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Drew Wilson, Guest Services / Front Office at Hotel Viata
Responded Jan 22, 2025
Hello! We're sorry to hear that your stay did not meet your expectations; we do appreciate your honesty however. We have reviewed your feedback with the appropriate department/staff members and have made it a point to check the cleanliness of our windows during each and every cleaning/room turnover. We would love the opportunity to make this up to you. Please contact the hotel and ask for Drew, hopefully we can make your next stay much more enjoyable! Thank you for the review.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On site food and beverage options were excellent. Rooms are quiet. On-site self parking is very convenient. Rates were reasonable for this weekend stay. Excellent location for those that wish to avoid staying in and have no reason to visit the frightening wasteland formerly known as downtown Austin. Hotel Viata brings you to what may be the only aesthetically pleasing part of the Austin area that remains, and that's also free of drug-addled derelicts.
Read more
Review collected in partnership with this hotel
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Drew Wilson, Guest Services / Front Office at Hotel Viata
Responded May 30, 2024
Greetings, Thank you for your review and feedback. Be sure to visit Spa Viata on your next stay for a massage or other spa service!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Austin area.
PRICE RANGE
$218 - $328 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Granduca Hotel
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
194
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
