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Hotel Ella

#44 of 197 Hotels in Austin
Certificate of Excellence
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Hotel Ella
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280 Reviews from our TripAdvisor Community

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Showing 277: English reviews
San Antonio, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

My wife and I looked forward to seeing a concert on the Texas campus and thought the Hotel Ella would be great. We were explicitly told by the valet we could call to be picked up if it was close to10 pm or just a little after for a ride back to the hotel. When the concert was over we... More 

Helpful?
Thank clibby11
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Service was 5 stars - great location and value. I cannot say enough nice things about our stay.Especially the valet parking and front desk.As soon as we drove into the Hotel I knew I was on vacation. Ziggy was awesome, he made a killing from my wife LOL. Great attitude, always happy to see us. Went out of his way... More 

Helpful?
Thank stephen m
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is a gem!!! Great location and the service was amazing!!! Will stay again if back in Austin!! Rooms very nice and very clean!!! Hotel has car service that takes you around so you don't have to worry about walking everywhere or parking

Helpful?
Thank Rosemary M
Hallsville, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Went down for a long weekend with my college aged daughters and decided to give this beautiful hotel a try. I cannot say enough nice things about our stay. The rooms are spacious and very well appointed. The beds are heavenly with lots of fluffy pillows. There is a small stocked frig in the room and we stored some of... More 

Helpful?
Thank Kathy B
Tiffiny D, General Manager at Hotel Ella, responded to this review

Greetings Kathy, Thank you for your kind words regarding your recent experience at Hotel Ella. We were delighted you could join us and hope we can see you again soon. The time you took to write, means a lot to our team. We let Ziggy know how much you appreciated his service too. Please let us know if you ever... More 

Dallas, Texas
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Made a quick trip to Austin to visit family and was shocked at the price of hotel rooms. Have stayed at the property before in the property has been upgraded and his new staff and everything worked wonderfully. Especially the valet parking in the front desk. Love the convenient near downtown location without the hassle of a large Hotel will... More 

Helpful?
Thank Keith4E
Houston, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Celebrating a promotion, my boyfriend and I thought it'd be a fun idea to spend the weekend in Austin at Hotel Ella. I want to note here that we're bit younger than what I would assumed to be the average guest. However, I don't think that's an excuse for the poor service that we received upon arrival. As soon as... More 

Helpful?
2 Thank Supertool08
Mickey F, Manager at Hotel Ella, responded to this review

Dear Supertool08, I'm so sorry to hear about what you experienced on our property. Even though we do have a newer team, that's no excuse for being checked into an occupied room, or the overall uninterested feel from our staff. Please know that I am looking into the matter as we clearly need additional training in multiple departments. However, what... More 

Dallas, Texas
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have not a single negative or lukewarm thing to say about my stay at this hotel, except that my time there was too short. Great price, extremely comfortable beds, quiet rooms, not to mention the charming hotel makes an impact upon arrival. Checking in was smooth and flawless, and everyone from the front desk staff to the valet were... More 

Helpful?
Thank Kimberly C
Atlanta, Georgia
1 review
3 of 5 stars Reviewed 2 weeks ago

This hotel is mis-labeled 4 stars. I reserved through hotwire. Price was ok. Location NOT great. Impossible to get a cab. Really young and somewhat clueless staff. Bartender didn't know how to make the drinks on the menu, valets slow and incommunicative. You have to walk outside to get to the rooms -- which is weird. In the good weather... More 

Helpful?
Thank araliciar10
Lancaster, PA, USA
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was Texas hot during our July 4 weekend visit to Austin. But all was cool at Ella-- the place has verve and charm, starting with the valet parking staff right through the rooms and pool and vibe. Pros: -- Wonderful staff--everyone very friendly! -- Private pool access (1st floor room in the "modern" section, not mansion) -- Neat decor. Someone... More 

Helpful?
2 Thank GregorGourmand
Tiffiny D, General Manager at Hotel Ella, responded to this review

Greetings, Thank you kindly for your shared words. We are delighted you joined us for the Holiday weekend and appreciate your time to write. Please never hesitate to let me know if I can personally assist. Best Wishes, More 

Seattle, Washington
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in this hotel after landing a great deal online. Overall, this hotel has a log going for it...but falls short in a few areas. The good: Staff and service are fantastic.They are very welcoming, helpful and seem genuinely happy to have you there as a guest. The valet guys were awesome. The hotel bar was also... More 

Helpful?
1 Thank crhuckaby
Tiffiny D, General Manager at Hotel Ella, responded to this review

Greetings, Thank you for taking the time to add notes about our Hotel. The feedback is valuable to our growth and we are very glad you shared with us. Thank you for enjoying Goodall's Kitchen and Bar and the kind words about the team. We are lucky to have you as a guest. Best Wishes, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Located near the heart of downtown Austin and within walking distance of the University of Texas, Hotel Ella is a stylish boutique hotel housed in the historic Goodall Wooten House, one of Austin's original landmark estates. Constructed in 1900, the Greek revival-style mansion underwent an extensive renovation in 2013, and now offers a picture-perfect setting for vacations, staycations, weddings, meetings and more. With 47 guest rooms, a cabana-lined pool, and a wrap-around veranda overlooking our front lawn, Hotel Ella features beautifully designed outdoor and indoor spaces-including a recently renovated ballroom-that will add timelessness and simple elegance to any event. In true Texan style, guests will be treated to a superior level of personalized service and exceptional dining during their stay. ... more   less 

Additional Information about Hotel Ella

Address: 1900 Rio Grande, Austin, TX 78705 (Formerly Mansion at Judges' Hill)
Location: United States > Texas > Austin > West Campus
Price Range: $150 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ella 4*
Number of rooms: 47
Reservation Options:
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Also Known As:
Mansion At Judges` Hill Hotel Austin
Mansion At Judges Hill Austin
Hotel Style:
#5 Business Hotel in Austin
#5 Romantic Hotel in Austin
#13 Family Hotel in Austin
#19 Luxury Hotel in Austin
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