The staff was friendly and welcoming. I felt right at home. My family and I enjoyed our stay. Will definitely consider Hotel Ella on our next trip to Austin. I am horrible with names just want to mention the young man at the front desk was polite and kind.
Everyone I met was so friendly and the room I was in was nice. It was on MLK and a bit noisy, but otherwise, comfortable stay. Clean and nice hotel with a bit of character and charm! I would recommend.
We enjoyed a stay on New Year's Eve. As we arrived a sudden hail storm began, and the staff helped us get ourselves and our dog quickly inside and parked our car for us. The hotel is lovely. We had a poolside room. We will definitely go back in the Spring and stay a couple of nights so that we can better enjoy the pool. The location is amazing. . . close to everything.
FIrst off - our stay felt very safe and comfortable. We are incredibly conscious about the current state of affairs and are healthcare professionals. Staff were very attentive to COVID policies and safety. We had a very special kind of stay, and despite the timing and current events, it was one of the most enjoyable hotel visits I've ever had. We stayed in a very afforadble suite with a tub and had a shared balcony where we enjoyed breakfast privately. The staff went to great measures to ensure our stay including valet, room-service, and the front-desk (huge shoutout to Daniel). They were all great in making us feel safe, comfortable, and provided-for. When things are more open and safe, we will stay again and we highly recommend Hotel Ella.
Classic mansion style boutique hotel. The wraparound southern charm delighted the senses. And ambience right now other plantation style in the heart of downtown Austin, highly recommend, for upscale retreat.
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