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The Westin Austin Downtown

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310 E 5th St, Austin, TX 78701-3614
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Half-Off Wine with Stay
$169
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Free cancellation until 05/28/21
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Westin.com
$169
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Free cancellation until 05/30/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (325)
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Panoramas (24)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Austin Downtown
Updated 06/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#28 of 234 hotels in Austin
Location
Cleanliness
Service
Value
Travelers' Choice
The Westin Austin Downtown is one of the premiere downtown Austin, Texas hotels, located within walking distance to four different entertainment districts, as well as the state capitol building and convention center. Stay in the heart of the Live Music Capital of the World, just footsteps to the latest foodie hot spots, historic sites, legendary live music venues, eclectic shops and year-round outdoor fun. Soak in the sun and the views 20 floors up at Azul, voted World’s Coolest Hotel Pool.
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Room & Suite (129)129
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Wifi
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Outdoor dining area
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Safe
Iron
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Modern
Hotel links
Special Offer:Half-Off Wine with Stay
1,081Reviews18Q+A100Room tips
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Popular mentions
LindaRad wrote a review Mar 2021
Oklahoma1,292 contributions105 helpful votes
Four day getaway trip for the girls!! We arrived at the Westin after finally finding parking, my jeep was too tall for the valet parking. We had to walk about 3 blocks to hotel from parking garage, not too bad. The Westin was very nice, lobby area was big and refreshing seating areas. We have stayed at many Marriott Westins. Our room was clean and we were informed no housekeeping for the duration of our stay. The hotel restaurant has limited seating and requires reservations. We ordered to go one evening. Our main disappointment was the television in room had limited channels and no access for in room movies, via internet using our own Netflix account or purchasing movies. Sweet girl at front desk explained it best, our Hotel is still living in 2005.... We like to return after a day of sight seeing and shopping to drinks and a movie in room. We purchased a fire-stick the next day from a Target. Overall the hotel is very nice, rooftop pool water was cold, we were hoping heated but I am assuming the warm Texas sun will heat it up quickly. We walked everywhere, Second street shopping area, Congress Street over the bridge to shops and restaurants. The bar scene on 6th street is quite the turnoff and not what I expected. We love downtown Nashville and Austin's "homeless" or perhaps "by choice homeless" seemed to have taken over that area. The sidewalks and storefronts, restaurant entrances and bar doorways are extremely dirty and people have set up camp right there. We normally visit NYC twice a year and have never experienced this much in one area.
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Date of stay: March 2021
Value
Service
Sleep Quality
Room Tip: Higher Floors for Best Views.
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Response from Phoebe Browne, Guest Services / Front Office at The Westin Austin Downtown
Responded 4 weeks ago
Hi LindaRad! Thank you so much for your feedback. I know our location is great to everything and is so walkable! However, I'm upset the homeless made your stay less than perfect! I hope next time you come and visit our city will have a little bit more to offer you and your family. Again, thank you for taking the time to voice your concerns and hope to see you again!
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Sergio G wrote a review Feb 2021
1 contribution
Dean from valet was great! He was very informative and helpful. The staff here is so friendly. They were able to accommodate all my needs no hesitation. The view from Azul is amazing and highly recommended.
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Date of stay: February 2021Trip type: Traveled with family
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Response from Phoebe Browne, Guest Services / Front Office at The Westin Austin Downtown
Responded Mar 11, 2021
Thank you for the awesome and kind words! Hope to see you again soon!
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Sshaffer1612 wrote a review Feb 2021
Burlingame, California2 contributions1 helpful vote
Our family was in town for our son's wedding and we got caught in the storm of 2021. Like most of the guests our stay was extended due to the weather. We were there an extra 5 days. The staff could not have been any more on point during a disaster. They were friendly, concerned about all of us and continued the high standard you expect out of a Westin. The fact that they did not receive any deliveries for a week and continued to have food for the guests was truly fantastic. Shout out to Ben and his team on the front desk, The entire restaurant crew and fill-ins (Rochelle you were amazing) and to Chef for making sure I got the last plate of Brisket. We all understand the circumstances, but this really spoke to the leadership of the hotel, and HR dept for the quality of people they hired. You are now a part of our extended family and I hope to see you very soon under better circumstances.
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Date of stay: February 2021
Location
Cleanliness
Service
1 Helpful vote
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Response from Phoebe Browne, Guest Services / Front Office at The Westin Austin Downtown
Responded Feb 24, 2021
Sshaffer1612, thank you so much for the kind words. We were so happy to have families like yours in our hotel during that time. We can't wait to see you again!
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Cedricjrr wrote a review Feb 2021
Austin, Texas26 contributions
From Austin but stayed here for Valentine, really nice view and the room was really clean, The lady who check me in was really nice, Thank you for the top floor, allowing me check-in early. My girlfriend loved it.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
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Response from Phoebe Browne, Guest Services / Front Office at The Westin Austin Downtown
Responded Feb 24, 2021
Cedricjrr, thank you so much for the great review! We are so happy your girlfriend loved it! Come back and see us soon!
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Barbara Cooney wrote a review Feb 2021
San Jose, California1 contribution
Wonderful Staff. Staff were extremely flexible with changes I needed to make on my travel dates. Upgrade was greatly appreciated. Big thank you to Evelyn at the front desk - Always has a warm and welcoming smile.
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Date of stay: January 2021
Value
Rooms
Service
Room Tip: Pay the extra for a corner king - It will make your stay
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Response from Phoebe Browne, Guest Services / Front Office at The Westin Austin Downtown
Responded Feb 24, 2021
Thank you so much for the kind words. Can't wait to welcome you back!
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PRICE RANGE
$245 - $537 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
366
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Frequently Asked Questions about The Westin Austin Downtown
Which popular attractions are close to The Westin Austin Downtown?
Nearby attractions include The Escape Game Austin (0.2 miles), Esther's Follies (0.2 miles), and Bad Wolf Ghost Tours (0.1 miles).
What are some of the property amenities at The Westin Austin Downtown?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Austin Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Austin Downtown?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Westin Austin Downtown?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to The Westin Austin Downtown?
Conveniently located restaurants include Eddie V's Prime Seafood, Truluck's Ocean's Finest Seafood & Crab, and Lonesome Dove Western Bistro.
Are there opportunities to exercise at The Westin Austin Downtown?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Westin Austin Downtown located near the city center?
Yes, it is 0.1 miles away from the center of Austin.
Are any cleaning services offered at The Westin Austin Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Austin Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Austin Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.