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Clarion Inn Austin North

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Clarion Inn Austin North
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182 Reviews from our TripAdvisor Community

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Showing 174: English reviews
La Jolla, CA
Reviewed March 19, 2014

Here is what went right: + Smooth check-in + Clean room + Nice housekeepers + Heated indoor pool + Cheaper rates than other hotels in Austin due to SXSW the same week. + Proximity to highway to get to where you want to go. Here is what I did not care for: - When you call the front desk from...

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Helpful?
Thank Kayakgirl27
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

Thank you for your feedback, which we take serious to improve and train our staff to exceed our guests’ expectations. I do apologies for the poor experience, which will sure switch around if you give us another chance. Please contact me for your next visit to Austin Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com

Pueblo, Colorado
Reviewed March 17, 2014

My girlfriend and I stayed two nights 4/14-15/14. Nice decor, helpful staff, clean rooms, pillow top mattress, very nice breakfast, but the workout room was lacking. The treadmill didn't work and the elliptical was rusted up and not working. weight benches was all that was available. Small indoor pool.

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Helpful?
Thank Mike_Fisher2014
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

Thank you for you feedback and complements. We are in progress with several different projects and the gym room is one of them; I wonder why the treadmill didn't work as we have checked it after reading the review and it is working. Thanks once again for your feedback and we sure are using our guests feedback to improve in...

Dallas, Texas
Reviewed February 26, 2014

We picked this hotel because of it's price & proximity to downtown. We knew it wouldn't be the best hotel but it would do the job. The front desk people were very welcoming & helpful. We actually had to call before we arrived b/c the street the hotel is located on isn't labeled so we couldn't find where to turn....

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Helpful?
Thank BrussoDallas
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

Thank you for your feedback and taking the time to write your review. The water is crystal clear and the color is caused by lighting, which would be fixed. We do apologies for having a sheet with hole, which surely not acceptable and that may be over looked from our laundry personal. We are having a design review and that...

Houston, United States
Reviewed February 23, 2014

Upon entering, this hotel has the look of a more expensive hotel. There are 3 separate atrium areas...one above the lobby, one above the breakfast area, and one above the pool. The heated pool is welcome in cold weather. I have stayed here twice and used the pool both times. The breakfast is not to be missed...it is cooked right...

Review collected in partnership with Best Western
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Helpful?
Thank Charles V
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

Thanks for your feedback and we surely looking forward to welcoming you back to Best Western Atrium North Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com

Milwaukee, United States
Reviewed February 21, 2014

Excellent hotel to stay at; very safe, comfortable, and a full breakfast with farm fresh eggs all within 10-25 minutes of anywhere you want to go in Austin. I will definitely be staying here again if I am ever in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Kristel S
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

Thank you for your feedback and we look forward to welcoming you back to our hotel Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com

Guerneville, United States
Reviewed February 21, 2014

If you look at this hotel online, you'll be disgustingly surprised when you arrive. Drab, dated and shabby are three words I would use to describe the decor and the experience. I did not even attempt to entertain business guests at this hotel or even tell people where I was staying because it would have been a blemish on my...

Review collected in partnership with Best Western
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1Thank Thomas C
conroe, TX
Reviewed February 17, 2014

Don't plan on having the breakfast here--not stocked well and it was pretty dirty--including roaches! Seems no one was around to restock items as they went. The cook wasn't very pleasant either. The noise from the bar/dance spot right next door went on till all hours...spilling into the parking lot.

Review collected in partnership with Best Western
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Helpful?
1Thank franny1957
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

We do apologies for the inconvenience occurred during your stay. Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com

LUBBOCK
Reviewed February 12, 2014

The staff were wonderful at this hotel. The hotel is old, but everything was clean. My hot water didnt work, but i didnt report it, i just took showers in a different room. The experience wasnt bad until i started noticing all the cockroaches. They were every where. I couldnt get out of there fast enough.

Review collected in partnership with Best Western
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Helpful?
1Thank TRAVIS R
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

Thank you for your feedback and we do apologies for the disappointment of your stay. Our pest control by well-known nationwide company does all it is needed to eliminate any type of bugs. We addressed the issue you have mentioned to our pest control vender and the matter is resolved and taken care off Regards, ANas 512-339-7311 anas.jawish@bwatriumaustin.com

Mineral Wells
Reviewed February 11, 2014

The staff could care less if you are there or not....we had no water to shower or bathe in our first morning, the hotel didn't think it necessary to inform the guest they would be turning the water off.

Review collected in partnership with Best Western
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Helpful?
1Thank JOHNB_1964
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

We do apologies for the inconvenience that cause by an emergency. We hope that you give us another chance to prove you that we would do all needed to exceed your expectations Thank you, ANas 512-339-7311 anas.jawish@bwatriumaustin.com

Artesia, United States
Reviewed February 5, 2014

Most of STaff looks like they came from Motel 6 all except Ana. They need to be retrained or fired in my opinion. Hotel is so nice and upscale the staff doesnt fit at all, the black guy that cooks food is not friendly at all and seems to have a chip on his shoulder

Review collected in partnership with Best Western
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Helpful?
1Thank Rob R
Anas J, Director of Sales at Clarion Inn Austin North, responded to this review

We do always train our staff to meet and exceed guests expectations; we do have new staff came in and we are working on their training to professionally represents our hotel. I do appreciate you give us another chance to prove to you that your stay will be joy and success with our nice hotel and surely enough our nice...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
We are conveniently located off Interstate 35, the Clarion Inn Austin North in Austin, TX offers easy access to Texas Memorial Stadium, as well as a variety of other attraction, including: Austin Convention Center Texas State Capitol Bob Bullock Museum Pickle Research Campus LBJ Library ... more   less 

Additional Information about Clarion Inn Austin North

Address: 7928 Gessner Drive, Austin, TX 78753 (Formerly Best Western)
Location: United States > Texas > Austin
Price Range: $100 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn Austin North 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Atrium North Hotel Austin
Best Western Hotel Austin
Best Western Austin
Austin Best Western
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Questions & Answers

Here's what travelers have asked, with answers from Clarion Inn Austin North staff and other travelers.
2 questions
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Questions? Get answers from Clarion Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't get a room on parking lot side.( too close to bar across end of building)”
 of 5 bubbles spudnut1, Jun 1, 2016 | Read review
“If the pool is important, find another hotel.”
 of 5 bubbles tico8, Oct 12, 2015 | Read review
“Try not to select room near pool for quieter stay. We were in 323, right above indoor pool.”
 of 5 bubbles LisaK999, Aug 9, 2015 | Read review
“dont go there”
 of 5 bubbles shahafinha, Apr 9, 2015 | Read review
“If you choose to stay here, get something away from the apartments, Check your bill and question front desk staff.”
 of 5 bubbles Lostmybusiness, Dec 9, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question