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JW Marriott Austin

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Traveler (763)
Room & Suite (289)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“corner bar”(70 reviews)
“burger bar”(46 reviews)
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What's included
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
4 Star Hotel
Voted a Reader's Choice Award Top 50 Hotel in the World by Conde Naste Traveler, the JW Marriott Austin now features a brand new full service Spa by JW! This premier luxury hotel in downtown Austin is situated on Congress Avenue, between 2nd and 3rd Streets, and provides guests with...
Offers from JW Marriott Austin
Special Offer: Hot Summer Deals 15% Off!
Hotel deals
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Location and contact
110 E 2nd St, Austin, TX 78701-4649
Hotel website
6.7 miles to Austin-Bergstrom Intl Airport
145 restaurants are within a 0.25 mile radius
0.8 miles from Texas State Capitol
View nearby attractions and restaurants
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Rooms
Aug 2Aug 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,455)
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2,426 results
Traveler rating
1,726
491
130
46
33
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Time of year
LanguageEnglish
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1,726
491
130
46
33
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All reviewscorner barburger barthe executive loungegreat hotelfloor to ceiling windowspool deckrestaurants and barscorner roomconvention centerwalk in showerheart of downtownwithin walking distanceself parkluxury hotelvalet parkingrainey streetthe congress
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1 - 5 of 2,426 reviews
Reviewed yesterday via mobile

Overpriced and understaffed. The staff is not helpful. The rooms are fine - nice chain hotel. Many, many better options in Austin. Try the Fairmont or Four Seasons - same price range and much better properties. Or the Hotel Van Zandt - unique, fun, great...More

Thank dblange61
Reviewed yesterday via mobile

My wife and I stayed here at an international convention. It’s clean and modern. We always expect to get gouged at a downtown convention hotel, but this was more than normal. We asked for two beds and got a king and an uncomfortable rollaway. No...More

Thank Bill C
Reviewed yesterday

Desk Staff were very accomodating. Housekeeping was very good. Items that we needed in the room were delivered immediately. The elevators were quick and numerous. Extras like bottled water everyday, q-tips in the bathroom, bathrobes, etc. were very generous.

Thank EltonWG
Reviewed yesterday

Room was terrific. Marvelous view. Reminded me of a cruise ship without the ocean. Staff extremely hospitable and enjoyable to interact with in different languages. Food absolutely top notch and the wait staff just great. Speed of service is remarkable. No complaints at all. Reminds...More

Review collected in partnership with this hotel
Thank LWG411
Reviewed yesterday

Excellent Pool Cabana's. We had a Girl's Weekend Getaway and reserved a rooftop pool cabana on a Sunday. It was so much fun and I highly recommended. Great service and clean rooftop pool area with beautiful views of Austin.

Review collected in partnership with this hotel
Thank amandamama2018
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
$223 - $574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$223 - $574 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (763)
Room & Suite (289)
Pool & Beach (74)
Dining (46)
Business Center & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
Ask a question
pkong13141
July 8, 2018|
AnswerShow all 2 answers
Response from DonRosas | Reviewed this property |
I was not made aware of a steam room and didn't use the spa services this time around. I would call their spa and ask.
0
Votes
KarlaMateoGus
March 22, 2018|
Answer
Response from JWAustin-1 | Property representative |
Hello Karla, Yes, our pool is heated year round. Should be a nice 80 degrees. We look forward to having you with us. Scott
1
Vote
Room Tips
"We stayed on the 9th floor."
Read review
"Room staff, as noted, were efficient and hospitable. Terrific quality bed and covers."
Read review
"You bet I left one. My room was spotlessly cleaned every day."
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"Only thing that could be different...a vent in bathroom to help reduce steam."
Read review
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