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110 E 2nd St, Austin, TX 78701-4649
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 05/21/22
JW Marriott
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Room & Suite (456)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Austin
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 240 hotels in Austin
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Voted #1 hotel in Texas in 2019 by Condé Nast Traveler readers, JW Marriott Austin is a premier luxury hotel in downtown Austin. Situated on Congress Avenue between 2nd and 3rd Streets, the location provides guests with easy access to Austin's top destinations including the Austin Convention Center, the State Capitol, and the best dining and entertainment destinations on 6th Street. Guests will be greeted with a warm welcome to a stylish lobby that is highlighted by three restaurants, an inviting bar, and a Starbucks coffee shop. The spacious guest rooms feature modern amenities including high-speed WiFi, Marriott's signature Revive bedding, and flat-screen TVs with plug-in panels. Guests can soak in the sun as they relax at Edge rooftop pool bar and deck. With over 120,000 square feet of flexible event space, this hotel can accommodate business meetings, corporate conferences, and wedding receptions.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Business Center with Internet Access
Valet parking
Paid private parking on-site
Paid wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Vending machine
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Flatscreen TV
On-demand movies
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Offer:Suiten Your Stay
4390Reviews46Q+A100Room tips
Traveler rating
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Popular mentions
BHUANG69 wrote a review Yesterday
New Providence, New Jersey1215 contributions450 helpful votes
Came here to stay for a night. The front desk (Xingbin? Asian male) was courteous, professional, knowledgeable and made us feel at home. The property is wonderful. It also has an outdoor pool where guests lounged around the pool and enjoyed their sunny afternoon. The lounge was wonderful. The food was great. We had snack and breakfast here and were both very happy. The room was spectacular. We got a corner room with two large windows overlooking the river. Wonderful skyline. Highly recommended for anyone who travel to Austin, TX!
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Date of stay: December 2021
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dean b wrote a review Jan 18
7 contributions4 helpful votes
+1
Planned this trip for a special birthday for my wife. I am a Marriott Platinum. I wrote the hotel via the Bonvoy app and told them of my 10am arrival. When I arrived they not only had a room ready we were upgraded to a beautiful corner suite. The hotel is in a great location. The restaurant “The Corner” serves nice breakfast and the concierge lounge was nice as well. The gym was nicer than the Y I workout in at home. The hotel was well maintained and the staff was super friendly and nice. Would definitely stay here again.
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Date of stay: January 2022Trip type: Traveled solo
Room Tip: Ask for a corner room
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Response from Juliana Meda, Guest Services / Front Office at JW Marriott Austin
Responded 5 days ago
Dear dean b, Thank you for the great review! I am so glad to hear you enjoyed your stay and your wife's birthday! We hope to welcome you back the next time your travels bring you to Austin!
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bayou-techie wrote a review Jan 5
Denver, Colorado44 contributions14 helpful votes
First, let me say, I was there for only one night, New Years Eve. I asked for a room and n a high floor with a view of the lake. The 32nd floor fit that bill but it’s barely high enough to see the fireworks show at LadyBird Lake. I made several phone calls to the concierge in advance of my stay to inquire as to the facilities and sites near the hotel. I’m still waiting for a call-back and my stay was a week ago. Their site/page lists mini-fridge as a “room amenity,” but it took 3 phone calls and a chat request (to have a manger come to my room) to get a mini-fridge delivered to my room. I requested a microwave in my room when I checked in using the mobile app. The person monitoring and responding to these chat requests assured me a microwave would be brought to my room prior to my arrival. 2 additional phone calls AFTER check-in and it was finally delivered. The COVID protocols are not enforced in public areas and nobody requested proof of vaccine. Some elevators require use of your room key to access your floor and some do not. The television randomly turns off on its own. While watching the morning news, suddenly the tv just turned off. 5 days after checking out and I’ve still not received my folio with a list of charges to my room. On the positive side, it’s convenient to several downtown areas, shops, restaurants, and a statue of Willie Nelson.
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: Self parking is available for $49/night.
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Response from Juliana Meda, Guest Services / Front Office at JW Marriott Austin
Responded 2 weeks ago
Dear bayou-techie, Thank you for taking the time to provide valued feedback regarding your recent stay. I can absolutely understand the disappointment you experienced throughout your stay with us. I assure you that is not the high-quality level of service we strive to provide for all of our guests. I have shared your feedback with the appropriate hotel teams to ensure these types of issues don't occur in the future. We hope to welcome you back the next time your travels bring you to Austin.
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Balsher wrote a review Jan 5
Atlanta, Georgia90 contributions104 helpful votes
This hotel is a bit of a conundrum to me. Some aspects are excellent; others, not so. We had a room on the 33rd floor that was lovely. Wonderful view of the city, comfortable bed, good TV, and one of the best showers I've ever had. The lobby is well-appointed with bars and a restaurant. The staff was mostly friendly and helpful. What I didn't like: the only ice machine for guests is on the 5th floor. While there is a sign in the guest room that says you can call for ice, I didn't feel like doing that. I don't understand why an upscale brand like JW Marriott did not put ice machines on every floor or at least every other floor. I was also not impressed with the concierge lounge. It was not up to Marriott's usual standards. My wife went to the lounge around 9:15 a.m. one morning and asked for a bowl for the oatmeal that was still there. She was told they were "shutting down" .and did not have any bowls. Huh? Yes, I understand we're in the midst of a pandemic, but it seems to me that it would not be such a burden for the staff on duty to get my wife a bowl for oatmeal. On the positive side, the front desk did accommodate our request for a late checkout. Would I stay at this property again? Not sure.
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Date of stay: December 2021
Value
Cleanliness
Service
1 Helpful vote
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Response from Juliana Meda, Guest Services / Front Office at JW Marriott Austin
Responded 2 weeks ago
Dear Balsher, Thank you for taking the time to provide valued feedback regarding your recent stay. I can absolutely understand the disappointment you experienced throughout your stay with us. I assure you that is not the high-quality level of service we strive to provide for all of our guests. I have shared your feedback with the appropriate hotel teams to ensure these types of issues don't occur in the future. We hope to welcome you back the next time your travels bring you to Austin.
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3menda wrote a review Dec 2021
Summerville, South Carolina224 contributions59 helpful votes
We stayed only one night but wish we could have stayed longer. The hotel is nice and clean; nicely decorated. The staff is friendly and courteous and the pool area is very nice. Executive lounge was open, which is refreshing considering that many hotels are using the pandemic as an excuse to keep the lounge close. Parking is expensive, just as shown on their website. We walked to the Capitol from the hotel and it was a nice walk. There were many restaurants nearby and at the hotel (didn't visit). As aTitanium member that has visited many properties, I was very satisfied with my stay at the JW Austin. You can tell that the hotel cares about customer service. I'm now at the San Antonio Rivercenter which is a disappointment. I miss the JW Austin already!
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Date of stay: December 2021Trip type: Traveled with family
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Response from Juliana Meda, Guest Services / Front Office at JW Marriott Austin
Responded 2 weeks ago
Dear 3menda, Thank you for the great review! I am so glad to hear you enjoyed your stay and all that the city has to offer. We hope to welcome you back the next time your travels bring you to Austin! Sincerely, Juliana M
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PRICE RANGE
$266 - $587 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustin
NUMBER OF ROOMS
1012
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Frequently Asked Questions about JW Marriott Austin
Which popular attractions are close to JW Marriott Austin?
Nearby attractions include The Moody Theater (0.2 miles), Bad Wolf Ghost Tours (0.3 miles), and Austin City Limits Live (0.2 miles).
What are some of the property amenities at JW Marriott Austin?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
What food & drink options are available at JW Marriott Austin?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Austin?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to JW Marriott Austin?
Conveniently located restaurants include Eddie V's Prime Seafood, Truluck's Ocean's Finest Seafood & Crab, and Stella San Jac.
Are there opportunities to exercise at JW Marriott Austin?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is JW Marriott Austin located near the city center?
Yes, it is 0.2 miles away from the center of Austin.
Are any cleaning services offered at JW Marriott Austin?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Austin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Austin?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Austin?
Many travelers enjoy visiting Texas State Capitol (0.7 miles), The Driskill (0.3 miles), and O. Henry Home & Museum (0.3 miles).