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Residence Inn Austin Downtown/Convention Center

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#38 of 198 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Residence Inn Austin Downtown\/Convention Center
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387 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

We've been Marriott Platinum for a LONG time. We live in the Austin area, and like to stay overnight downtown when we're attending a concert or other event. THE PROPERTY it sort of a "combo" property, with both a Courtyard and Residence Inn joined at the center. "Champions" sports bar is also at this location. This is a great location... More 

Helpful?
Thank David T
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Good day David T. I am disappointed to hear of our numerous failures. Thanks for pointing out the issues in that room. I went and assessed the room and have ordered repairs to the room. As for parking, our valet company had a very challenging weekend, no doubt and I am sorry that they did not take better care of... More 

Boston, Massachusetts
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was very impressed with the service at this hotel. Any problem we had was resolved quickly and beyond the call of duty. The room was very nice. Had a corner room with lots of windows, I would definitely recommend. Breakfast was very good and again - excellent service. Cookies in lobby were a definite plus!

Helpful?
Thank BalletMamaSeattle
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Hello BalletMamaSeattle. Thank you for your patronage and for taking the time to provide feedback. I will be sure to pass on your compliments to the staff who certainly enjoy hearing about making our guests happy. Take care, More 

Houston, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Just left Austin ! Perfect location and very easy to walk everywhere. It's ok fourth street so 6th street is just right behind it. They offer a breakfast buffet for the residence inn guests. The check out was ok . My only problem was the room was dirty . The restroom was left like someone stayed in there with no... More 

Helpful?
Thank Melody Q
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

HI Melody Q. I hope all is well today. I am sorry to hear of our shortcomings with your room and with regards to retrieving your vehicle in the morning. We should have caught the poor mattress and bathroom cleanliness prior to your check-in and as for our valet company, they were unfortunately overwhelmed when the hotel experienced a high... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

As we have only checked in a few hours ago can only address first impressions. Allison did an amazing job checking us in and making us feel welcomed to Austin. But our room was ready for us and that's what it's about after a 4 hours drive! Nice being down town with so many restaurants to choose from. The staff... More 

Helpful?
Thank Pitts D
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Hello Pitts D. Thank you for providing feedback on your stay! Allison is great and I will be sure to share your feedback with her and the rest of our staff. Take care! More 

Adelaide
Level Contributor
174 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a one bedroom suite. It was very comfortable with everything that you could need. The breakfasts which were included in the price were very good. What really set this place apart though was the excellent service. The welcome on the reception desk was warm and professional. Lucas (I hope I have the spelling right) checked us in promptly... More 

Helpful?
Thank JandJAdelaide
Maaseik, Belgium
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This is a renovated hotel, the rooms are new, very clean and comfortable. Queen size bed, which is certainly big enough for me. Breakfast is more diverse than what you can eat. Staff is very friendly and helpful. The bar has a great variety of good beers. In summary, very clean, friendly and comfortable.

Helpful?
Thank Rob D
Houston, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 18, 2016

Recently stayed at the Residence Inn Austin Downtown/Convention Center on a suite for 5 people. The suite had two rooms and a sofa-bed. The rooms were clean and well serviced. The sofa-bed was not the most comfortable place to sleep on but it was okay for a couple of nights. The hotel is very well located - close enough to... More 

Helpful?
Thank NJA-TA
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Hello NJA-TA! Thank you for your feedback and for your patronage. We will hope to see you again in the future More 

Cypress, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 11, 2016 via mobile

Beautiful hotel, clean room, so far so good... However, when we pulled in, we were told that our valet fee would be an extra $10/day - a total of $45!/day! - because our small SUV is considered "oversized". OUCH!!!!! Really wish we had known sooner, nothing noting that on their website or valet placard.

Helpful?
Thank travel l
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Good afternoon. Thanks you for taking the time to provide feedback on your stay. Please contact me directly if you would like to talk more about our parking fees. Have a great day! More 

Toronto, Canada
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

The hotel was easy to find and centrally located. The staff greeted us immediately upon arrival. Check-in was quick and easy. Self-parking was easily navigated (and less expensive). Elevators were quick, the gym was well-equipped but there was no roof-top deck (which I love to visit in core-based, large city hotels) and there was also no in-room safe. There was... More 

Helpful?
Thank tj2010
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Hello tj2010. Thank you for your patronage and for taking time to provide feedback on your stay. We will hope to see you again in the future. More 

Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 3, 2016 via mobile

I had a room on the 8th floor with a beautiful view out over the city. The accommodations were amazing: full silverware set, cooking utensils, pots and pans, stovetop, dishwasher, full set of plates, mugs, wine glasses, small dining table with chairs, and a water pitcher. The bed and couch were soft and the room was quiet. Parking is $30... More 

Helpful?
Thank Karen B
AustinGeneralManager, General Manager at Residence Inn Austin Downtown/Convention Center, responded to this review

Good day Karen B. Thanks for your patronage and for your compliments of the hotel! Take care, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-remodeled Residence Inn Austin Downtown/Convention center is in the heart of downtown adjacent to the Convention center and within walking distance of the famed 6th Street and Warehouse Entertainment District. Guests love this ideal location with easy access to all of Austin’s favorite destinations including the State Capitol and the University of Texas. The remodeled lobby features trendy designs and comfortable seating areas in the Gatehouse that are perfect to catch up with family and friends. Guests also love the onsite dining options including Champions Sports Bar & Restaurants serving over 25 draft beers as you watch the big game on their 24 HD TVs, and also the Starbucks Café which offers delicious sandwiches, pastries, and their signature coffee. The renovated, apartment-stryle Guest rooms are 50% larger than a standard hotel guest room and offer luxury Queen beds, flat-screen TVs, separate living and dining areas, and full kitchens with refrigerators, stovetops, and microwaves. Guests enjoy free WiFi, an indoor pool, and rooftop terrace offering stunning downtown Austin views. ... more   less 

Additional Information about Residence Inn Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Location: United States > Texas > Austin
Price Range: $167 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residence Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Residence Inn Austin Downtown / Hotel Austin
Austin Residence Inn
Hotel Style:
#8 Green Hotel in Austin
#23 Business Hotel in Austin
#24 Romantic Hotel in Austin
#33 Family Hotel in Austin
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