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Courtyard Austin Downtown/Convention Center

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#58 of 200 Hotels in Austin
Certificate of Excellence
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Courtyard Austin Downtown\/Convention Center
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Austin Downtown/Convention Center
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Showing 370: English reviews
Portland, Oregon, United States
Reviewed October 2, 2016

I spent three nights at this Courtyard to attend a meeting at the convention center. The hotel is nearly caddy-corner from the center and therefore quite conveniently located. Check-in was a breeze despite a large crowd of conference goers. The king bed was comfortable and the average room had all the expected accoutrements. My room was low and had a...

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Helpful?
Thank Samuel W
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Samuel W. Thank you for providing feedback on your stay. I am sorry for any confusion regarding the view from your room. While many of our rooms do face the river, we are 4 blocks away and so none of the rooms have that view. We do have some great city views however and we will hope to see...

New Haven, Connecticut
Reviewed September 30, 2016 via mobile

Great location for convention. .only complaint is lack of safes in room. Comfortable good choice. Clean would recommend.easy check in free wifi...though no password you need to type in yellow.com for access

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Helpful?
Thank Rbluvs2travel
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Rbluvs2travel. Thank for your compliments of the hotel and our location. We do have safe's available for use, free of charge at the front desk rather than in the rooms. We will hope to see you again in the future,

Texas
Reviewed September 29, 2016

Location is the best asset of this hotel. Above average service, professional but indifferent. Nice clean rooms, reasonably comfortable, average beds and linens and ok bathrooms, a bit dated. Overall good value due to the location.

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Helpful?
Thank Alex N
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Alex N and thank you for the feedback on your stay. I am sorry to hear that while you enjoyed your staff encounters, that the team seemed indifferent. They are a prideful team so I am sorry this did not shine through during your visit. Take care,

Bradenton, Florida
Reviewed September 17, 2016

This is a great spot just blocks from everything; 6th St., State Capitol, Rainey St., etc. Shares the building with the Residence Inn. Front desk upgraded us to a king suite, reduced our rate, and gave us coupons for the breakfast buffet at the Residence Inn. All of the dealings with the front desk have been great. Can't say enough...

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Helpful?
1Thank Brian K
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Snapter61 and thank you for all of the wonderful feedback! We appreciate your patronage and will hope to see you again in the future!

Minneapolis, MN
Reviewed September 16, 2016

I've stayed at many Courtyards around the world so I know what to expect. This one is nice. Not sure when the rooms were redone but they are clean and fresh. The location is superb, as others have noted. Valet parking was great. I'd stay again.

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Helpful?
Thank lucycan
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello lucycan. Thank you for staying with us and providing feedback regarding your stay. I will be sure to share with our team. Take care,

Reviewed September 11, 2016

Very good hotel and great location. 6th Street was very close walking distance which made everything very convenient. The rooms were very clean and had a desk and couch which made the visit very comfortable. The staff was very friendly and even made some recommendations on where to go. Would definitely stay here again.

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Helpful?
Thank Jerome R
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Jerome R. Thank you for your compliments of the hotel and staff. We will hope to see you again in the future,

New York
Reviewed September 6, 2016

I love a Marriott, and this is a good one. The main reason to book this hotel is the location. It is close to everything downtown including the chaos of sixth street, but it's just far enough away that it's not too noisy. The hotel itself looks pretty new and is the usual Marriott greatness. One star off just to...

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Helpful?
Thank speksy
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Good day speksy. Thanks for your review and for your patronage. We'll be working hard to get that last star next time we see you!

Dallas, Texas
Reviewed September 3, 2016

Good, typical Courtyard. Clean. Fridge, micro and coffeemaker in room. Outlets at your bedside. They forgot to change out the feather pillows, but fixed that quickly; however, I think they store the pillows near each other because we both had reactions. At least the foam pillows are comfy and not overstuffed. Bed is just ok. Finishes and furniture in pretty...

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Helpful?
Thank a-travelin-foodie
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Good day a-travelin-foodie! Thanks for your feedback and for your patronage. I am sorry to hear we did not catch your initial request on the pillows however I am glad to hear we quickly fixed. Take care,

Houston, Texas
Reviewed August 29, 2016

Great location - within walkable distance to 6th street. My biggest complaint is parking. They have a parking garage however parking had run out at night because people who go to 6th street *not even hotel stayers* park there which leaves some of us with no spaces. I ended up parking in a valet spot because I had no choice....

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Helpful?
Thank sanjuaj
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hi sanjuaj. I am sorry to hear about your frustrations with the parking garage. We actually only allow hotel guests to park in the garage on the weekend however we do often fill to capacity on weekends. We apologize for the inconvenience this caused and at the same time, we appreciate your patronage and will hope to see you again...

Long Valley, New Jersey
Reviewed August 24, 2016 via mobile

We stayed here while visiting Austin for a conference. It was located directly across the street from the convention center, making it super convenient. It was pretty centrally located for all of the sightseeing that we did as well. There is a Starbucks in the lobby (but give yourself extra time as it was always packed!) as well as a...

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Helpful?
1Thank Mimi L
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Mimi L. Thanks for taking the time to provide valuable feedback regarding your stay and for your compliments of the hotel. Take care,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 

Additional Information about Courtyard Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Location: United States > Texas > Austin
Price Range: $145 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Downtown/Convention Center 3*
Number of rooms: 270
Reservation Options:
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Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Courtyard
Austin Marriott
Hotel Style:
#9 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Austin Downtown/Convention Center staff and other travelers.
3 questions
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Questions? Get answers from Courtyard Austin Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a higher floor with a good view.”
 of 5 bubbles dewadden, Oct 18, 2016 | Read review
“11th floor is top”
 of 5 bubbles lucycan, Sep 16, 2016 | Read review
“Higher floors are best for the least amount of noise.”
 of 5 bubbles over55Geogetown, Aug 10, 2016 | Read review
“High rooms, away from elevators. Can walk through to the Courtyard Facility (which houses pool and fitness area on floors 2 and 10).”
 of 5 bubbles 63Chitown63, Aug 10, 2016 | Read review
“Ask for a higher floor if you're sensitive to noise”
 of 5 bubbles kathleenl183, Aug 8, 2016 | Read review
5 of 5
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