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Courtyard by Marriott Austin Downtown/Convention Center

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Traveler (72)
Room & Suite (35)
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Overview
  • Excellent38%
  • Very good41%
  • Average12%
  • Poor5%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard by Marriott Austin Downtown/Convention Center
Special Offer: Spring Weekend Sale!
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Offers from Courtyard by Marriott Austin Downtown/Convention Center
Special Offer: Spring Weekend Sale!
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Reviews (703)
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269
268
90
36
29
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All reviewschampions sports bargreat locationtypical courtyardfront deskstarbucks downstairstwo blockswalking distanceaustin downtownvalet parkingbars and restaurantssixth streetvalet stafffull servicehotel staffnice roomfree breakfastmini fridge
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1 - 5 of 692 reviews
Reviewed 1 week ago

This courtyard was very disappointing compared to other Courtyards. The room TV was ancient and not worth watching, the breakfast was ordinary and the lobby not up to the price tag. My friends stayed at the JW Marriot nearby and it was a major improvement...More

Review collected in partnership with this hotel
Thank John N
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 6 days ago

Dear John N, Thank you for taking the time to share your recent experience at the Courtyard Austin Downtown/Convention Center with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in...More

Reviewed 1 week ago

The room was nice and clean as I expected for a Marriott. When I checked out the front desk agent put my parking charge on my personal credit card that I did not authorize. I called and spoke with the hotel and they said that...More

Review collected in partnership with this hotel
Thank Kenneth S
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 6 days ago

Dear M1649SNkenneths, Thank you, for your review. I would like to apologize for any frustrations you may have experienced during your stay and afterwards in trying to get your bill corrected. We wish nothing more than for all of our guests to have the best...More

Reviewed 1 week ago

Excellent customer service! I was worried about having to carry my luggage around with me on my last day since checkout was at 11:00 a.m. but the conference wasn't over until 4:00 p.m. The front desk offered to keep my luggage until I finished my...More

1  Thank cworthey
Reviewed 1 week ago

1. My first day in the hotel, when we returned to our room it had been cleaned--almost. The toilet seat looked like someone had diarrhea. And no, it was not like that when we left. 2. We actually used the lotion and shampoo samples in...More

Review collected in partnership with this hotel
Thank deatri
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 6 days ago

Dear deatri, Thank you for your feedback. I apologize your stay was not up to par and understand the frustrations that you incurred during your stay. The experience you described is not characteristic of the level of service our housekeeping associates strive to provide. I...More

Reviewed 1 week ago

A portion of why I frequent Marriott properties is the manner in which I am treated and the small benefits enjoyed with Elite status. I saw none of those benefits from my recent stay. As examples: * A standard room, although I suspect upgraded rooms...More

Review collected in partnership with this hotel
Thank CaptainBlackie
Response from Andy Z, General Manager at Courtyard by Marriott Austin Downtown/Convention CenterResponded 1 week ago

Dear CaptainBlackie, Thank you for your feedback. I apologize your stay was not up to par and understand the frustrations that you incurred during your stay. We are currently renovating our top three floors, which are all our executive rooms so upgrading to those floors...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Self-Serve Laundry
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Indoor pool
Heated pool
Details
Price range
$206 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Austin
#39 Romantic Hotel in Austin
#48 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$206 - $452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Austin
#39 Romantic Hotel in Austin
#48 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (72)
Room & Suite (35)
Dining (6)
Pool & Beach (3)
Business Center & Event Rooms (12)
Questions & Answers
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Brinamou
June 26, 2016|
AnswerShow all 2 answers
Response from David A | Reviewed this property |
I do not the age limit for this hotel specifically because it varies from state to state and even by city. Known party spots have raised it to 25 in some cases. Call the hotel directly to be sure. Many hotels will let under... More
0
Votes
beardedladies
February 7, 2016|
AnswerShow all 2 answers
Response from Honestcritic4u | Reviewed this property |
I'm not sure!
0
Votes
Bluewv30
October 23, 2015|
AnswerShow all 5 answers
Response from Jimmie M | Reviewed this property |
There's a pool on the residents inn side of the building that courtyard guests have access to.
0
Votes
Room Tips
"Repair the various nicks and gouges in the wall paper."
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"Pay a little more or ask for a high floor"
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"Definitely away from the elevators"
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"Don't stay on the street side if you want quiet."
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