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Courtyard Austin Downtown/Convention Center

#56 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
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Courtyard Austin Downtown\/Convention Center
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353 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Austin, Texas
Level Contributor
99 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

This is a hotel which delivers what is promised, but not more. The hotel exudes confidence that it's location will overcome all shortcomings. The hotel parking is painful and costly. There is no flexibility on closing times for breakfast, the bar and use of business meeting rooms. You sign up for 2 hours, that does not mean 2 hours and... More 

Helpful?
Thank chinesesun
Hoffman Estates, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 23, 2016

We stayed at this hotel 3 nights for a wedding as part of a group rate. This was the perfect location for staying in downtown Austin. We were right near one of the main bar districts so we were able to walk to many restaurants and the bars within 1-3 blocks. We were very close to Rainey street and were... More 

Helpful?
Thank Chloe F
AustinGeneralManager, Owner at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Chloe F. Thanks for your great feedback regarding our location and the cleanliness of our facility. We will hope to see you again in the future! More 

Minneapolis MN
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 21, 2016

Clean, comfortable, great location. Didn't eat at the restaurant, but had a drink with colleagues after our meeting ended. The bar offered a great selection of local beers. There were good public spaces to hang out in. Bar was definitely understaffed, but front desk was easy to navigate, room was cleaned in good time, and valet staff were quick. Location... More 

Helpful?
Thank MinnesotaMaven
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hi MinnesotaMaven, thank you for your kind words about the hotel and our location. Take care, More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

The girl checking me in didn't seem to be very experienced and it a while. The room was nice but overpriced. Had trouble with the wifi and the TV choices seemed limited. Overall it wasn't a bad experience but it wasn't great experience.

Helpful?
1 Thank Richard R
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Richard R. Thank you for your feedback on our new front desk associate. We have taken steps to ensure she received additional training. Take care, More 

Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Well located in the city centre and walking distance from everything. On the weekend it attracts the rabble who come and cause chaos along 6th street. So there are many party goers and stag/hen groups. Pool and gym are a decent size. Pool is indoor which is a shame in this hot weather!! This facility is shared with the residence... More 

Helpful?
1 Thank Marc M
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Hello Marc M. Thank you for your feedback. I am disappointed to hear that our buffet fell short of your expectations. We rank among the top 10 hotels in the brand for our breakfast quality. Please reach out to me directly to let me know what we could do better for next time. Additionally, I do apologize about the gift... More 

Chicago
Level Contributor
81 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 20, 2016

Stayed here for two nights for work. Location is good. Hotel room was fine. I only read a bit of the prior review and its interesting because I, too, was disappointed in the restaurant Champions. Two times I went there (one for dinner, once for lunch) and they didn't have enough staff to have the whole place open. So only... More 

Helpful?
1 Thank SusanilaChicago
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Good day SusanilaChicago. Thank you for your feedback. We are taking your feedback seriously regarding Champions Sports Bar. We've recently made many changes to our staff to address our shortfalls and expect you will have a much better experience next time you are in town. Have a great weekend! More 

dublin,ohio
Level Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed June 10, 2016

Nice downtown location felt more like an inconvenience than a valued guest. Started with the restaurant wanting to close on a Saturday night a good hour before it was scheduled to close. We had a very trying travel day and just wanted to relax for awhile but were told they only had time for us to order a single drink(again... More 

Helpful?
Thank David A
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Good day David A. I am sorry to hear about the issues you encountered during your stay. Please reach out to me to discuss further. Have a great day More 

Gregory
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 8, 2016

Wonderful establishment located right in the heart of Austin Music and nightlife area. The manager was very nice and helpful with checking in and directions to a few places that we had not been before. I also saw him walking the entire property the next morning looking for and flaws, which there were none.

Helpful?
1 Thank 771vanced
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Good day. Thank you for your feedback. We are all happy to hear that you enjoyed your stay. We will hope to see you again in the future! More 

Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 3, 2016

I wanted to write a quick review about the Courtyard Austin as this was my first trip to Austin. The hotel is what you expect from a Marriott Courtyard but what made this place special for me was the service. I hosted a business meeting at the property and everything went off without a hitch. The front desk was excellent... More 

Helpful?
1 Thank Moe P
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Dear Moe P. Thank you so much for the feedback. I am humbled by my teams service oriented attitude and I am glad you enjoyed your stay with us. We will hope to see you again in the future! More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 3, 2016 via mobile

We've been waiting a year to take our honeymoon and wanted to go someplace earthy and festive. After doing plenty of research I decided the Courtyard Marriott would be the perfect location for us to explore Austin and have a great time. I spoke to Matt the day prior to arrange a cheese, fruit and hummus platter delivered to the... More 

Helpful?
Thank ashleysani
AustinGeneralManager, General Manager at Courtyard Austin Downtown/Convention Center, responded to this review

Thank you ashleysani! I appreciate you making our hotel the place where you created what sound like, great newlywed memories! Enjoy your honeymoon and we will see you in August! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Courtyard Austin Downtown/Convention center is conveniently located in the heart of downtown, adjacent to the Austin Convention Center. Guests will love this ideal location within walking distance of many of Austin’s favorites, such as the 6th St. music scene, the State Capitol, the University of Texas, The Austin Interactive and Music Festivals, and the trendy Warehouse District. The brand new lobby is highlighted by free WiFi, private media pod work stations, and the touch-screen GoBoard that highlights all the local events, weather, and traffic conditions. The renovated Guest Rooms offer the perfect balance of productivity with large work station with ergonomic chairs and relaxation with luxury bedding and flat-screen TVs with premium cable and free HBO. Try out our indoor pool and 24-hr fitness center to get your workout on the road. Onsite dining options include Champions Sports Bar featuring 24 HD TVs and 25 Draft Beers, and also the Starbucks Coffee Shop offering delicious pastries and their signature coffees. ... more   less 

Additional Information about Courtyard Austin Downtown/Convention Center

Address: 300 E 4th St, Austin, TX 78701-3612
Location: United States > Texas > Austin
Price Range: $174 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Austin Downtown/Convention Center 3.5*
Number of rooms: 270
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Hotels.com, Marriott, Priceline, Hotwire, Travelocity, Expedia, Orbitz and Odigeo so you can book your Courtyard Austin Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Austin Downtown/ Hotel Austin
Austin Marriott
Austin Courtyard
Hotel Style:
#9 Green Hotel in Austin
#39 Romantic Hotel in Austin
#49 Business Hotel in Austin
#58 Family Hotel in Austin
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