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This room seemed so new, clean and nice. It had a good, safe and clean shower and good bedcovers (not too heavy to move). We had a small problem with the air, but someone was sent to repair it immediately. It was all quiet and...More
Thank Cassie W
Management response:Responded November 30, 2016
Thank you so much for taking the time to give us a great review. We are happy that you had a good stay and want to work to make your next stay ABSOLUTELY GREAT! I am glad that our staff was prompt in taking care...More
Nice location off the highway, close to shops & resturants, friendly helpful staff. Rooms are spacious, comfotable and clean.Breakfast was a good spread with many choices & homey touches- big jar dispensing fruit infused water, biscuits with gravy, pumpkin coffee creamer, cinnamon buns ( the...More
Thank Smita P
Management response:Responded November 25, 2016
Thank you so much for taking the time to give us such a great review. We are happy that your stay was an enjoyable one. Our staff works really hard to make sure that our guest are comfortable. We look forward to your next visit....More
I booked this hotel at Columbus day long weekend to visit Austin with my family and I loved this place. I had a very good experience wth hotel lobby, room, breakfast, and facilities. It is conveniently located at the center of the city.
Management response:Responded October 18, 2016
We are so thrilled that your experience was a success! Here at the Holiday Inn Express NW Austin we strive to keep our Guests at the Heart of What We Do. Thank you for sharing your experience with the world! We look forward to seeing...More
The room was not maintained, flickering light bulbs, cracked tiles in bath, leaky toilet, cracked finish on tub....it goes on......I thought the chain had standards they upheld at each location,.....
The lobby and common areas were good, breakfast was good, but the room was enough...More
Management response:Responded October 5, 2016
We apologize that your stay was not up to standard. We definitely always strive to exceed your expectations. I have shared your comments with the rest of the team and we will work together to find a solution to the issues you mentioned. I am...More
This hotel is in a great location and the price for a room is very reasonable. I traveled here to visit family and the hotel was clean and neat. The AC in the room was ice cold and that helps after being in the Texas...More
Management response:Responded September 20, 2016
Thank you so much for taking the time to give us a positive review. We are glad that you enjoyed your stay and hope that you will choose to stay with us the next time that you come to visit family.
$108 - $174 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#72 Business Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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