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Holiday Inn Express & Suites Austin NW

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Austin NW
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57 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Austin NW
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Showing 56: English reviews
Houston, Texas
Reviewed August 12, 2016

This hotel is in a great location and the price for a room is very reasonable. I traveled here to visit family and the hotel was clean and neat. The AC in the room was ice cold and that helps after being in the Texas heat all day. The pool was nice and clean also.

Thank brandyb272016
Management response:

Thank you so much for taking the time to give us a positive review. We are glad that you enjoyed your stay and hope that you will choose to stay with us the next time that you come to visit family. Melissa Williams

Austin, Texas
Reviewed July 29, 2016

I went in and there was nobody at the desk, so I waited...walked around and looked....heard a blaring tv (arrived after 10pm)....and still nobody came around. I waited for at least 15 minutes. Then my husband went in and did the same, and then used the bathroom. When he came out he finally saw the front desk person, and told...

Thank mashtuck1
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin NW, responded to this review

Dear mashtuck1, Thank you so much for taking the time to leave us your feedback. Please do accept our apologies regarding the hotel front desk staff for not being able to deliver an exemplary service at check in. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued...

Reviewed July 18, 2016 via mobile

Nice hotel and clean. Breakfast was very good too, it was hor and fresh. I recommend the Biscuits and gravy. The staff was very helpful and friendly. The pool was nice and clean. I recommend this place to stay.

Thank Amy H
Reviewed July 10, 2016

Second time in the past year that I've stayed here for a short getaway and it once again was just superb - clean room, nice comfortable bed, friendly staff, great breakfast, nice pool and in a nice part of Austin that is very accessible to major roads.

Thank Lyle O
Houston, TX
Reviewed May 8, 2016

After visiting here several times this year, we were surprised by the changes with our most recent visit. Apparently they have new owners. Pros: The A/C worked and had the ability to leave the fan running, which is nice for sleeping. The bed was comfortable and the room was clean. Cons: The only coffee in the room was decaf, so...

Thank SandwichFamily
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Austin NW, responded to this review

Dear SandwichFamily, Thank you for your feedback regarding your stay at Holiday Inn Express & Suites Austin NW. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the air conditioning, bed and room cleanliness. However, we’re sorry we fell below your expectation regarding the coffee selection and...

Omaha, Nebraska, United States
Reviewed April 25, 2016

I stayed two nights when I was back in town for a funeral. The location is convenient to major roads (183 and 620), Only a 30 minute drive to/from the airport. Lakeline Mall is very close. I stayed in a King Suite and it was huge. I had a bed, couch, desk, fridge, coffee maker, etc...My only complaint would be...

Thank Kirstie C
Singapore, Singapore
Reviewed March 30, 2016

This hotel is very clean and great place to stay in. Eateries are located nearby and very near to the Lake. We were 2 families with kids and had a very comfortable stay during our visit to lake Travis.

Thank Amitabh B
Reviewed December 19, 2015 via mobile

We have stayed at this Holiday Inn Express for over seven years and we return because of the outstanding service and reliability. The staff is friendly and helpful and the location is great because it is north of Austin so we miss most of the traffic yet it is close to major highways. There is a free breakfast which is...

Thank Katiebug38
Brisbane, Australia
Reviewed November 21, 2015

My friend and I stayed here for 3 nights on our 5 week road trip in October. The check in was easy and friendly and there were many car parks outside the front entrance. The hotel is in a good location out of the way of busy Austin but near the Lakeline Mall. Also a great Olive Garden with easy...

Thank Kyle M
Bangalore, Karnataka, India
Reviewed September 2, 2015

Very good rooms and economical in rates. This lace is close to the lake line mall and some nearby short eateries. Excellent breakfast and good swimming pool. Place is close to 5miles to the lakeline metro and walkable to Lakeline Boulevard. The service staff was excellent and the check in check out process was very smooth

Thank arunasokkumar
Questions? Get answers from hotel staff and past guests. Ask a question

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Room/Suite (3)
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Management photos: Courtesy of the property manager

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Bathroom (3)
Dining (3)
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Pool/Beach Area (3)
Other (5)
06/04/2017 06/05/2017
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  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Austin NW hotel is an all-suite hotel offering 65 100% non-smoking spacious suites with 37' LCD TV, complimentary Smart Start breakfast, and free high-speed Internet access. The hotel features an outdoor pool and whirlpool, a fitness center, business center and guest laundry facility. Located in Northwest Austin, we are next door to Lakeline Mall and convenient to many fine restaurants in the area. If you are in town for business, we are located very near major corporations like State Farm, 3M, Freescale Semiconductor, Applied Materials, EMD's, Flextronics, Cisco and IBM. Lake Travis is just minutes away with breathtaking views and spectacular water sports and activities. For golfers, there are over five golf courses nearby to challenge any golfers. Visit Austin, TX and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express & Suites Austin NW

Address: 12703 FM 620 N., Austin, TX 78750
Location: United States > Texas > Austin > Northwest Austin
Price Range: $113 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Austin NW 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Holiday Inn Austin
Austin Holiday Inn
Hotel Style:
#73 Business Hotel in Austin
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Austin NW staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be sure to draw the drapes before you go to bed because there is an abundance of light outside.”
CassieW124, Nov 28, 2016 | Read review
“Go before 10pm you may have nicer people at the front desk”
mashtuck1, Jul 29, 2016 | Read review
“Freda's next door is excellent!”
921cathyp921, Aug 8, 2013 | Read review
“All rooms were quiet”
dwsorrells, Jul 23, 2013 | Read review
“Choose the side of the hotel away from the resturant located close by the hotel. The resturant had live music one night (it was on the weekend), which made it a little noisy for a while.”
sls1958, Mar 7, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$93* /night
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