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All reviews front desk arboretum area pool area is check in was quick breakfast staff great place to stay hot tub hot breakfast business trip nice breakfast would stay again nice pool bed was very comfortable staff was very friendly and helpful great room wonderful hotel clean hotel
As a frequent business traveler, I have many nights a year on the road. I don't usually take time to write reviews, but the service I received from Melissa at this hotel was far beyond expectation. While my company, had not provided all of the...More
We stayed here in April while in Austin for the Bob Marley Festival.
This hotel is very nice. We had the one bedroom suite and enjoyed it very much although we didn’t spend too much time in the room during the stay.
Hotel was very...More
Prepaid in full on Orbitz. On arrival the desk clerk told us there were no rooms available and just stared at us. We asked to talk to the manager he said the same thing. Seems they just wanted us to leave? They new we had...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum AreaResponded 4 weeks ago
We recognize your time is valuable and greatly appreciate your feedback. I am terribly sorry your stay was not as great as what we would have wanted it to be. I wanted to send my deepest apologies for the multiple inconveniences you experienced....More
This hotel seems quite new. The rooms were so nice, clean and comfortable. The breakfast area is very nice and the breakfast was good especially since they offered healthy options. I can not say enough about the the pool area. Although it was cool, I...More
Quick weekend getaway. Great staff at check-in, don't remember the young ladies name but she was very friendly and gave great suggestions on places to hang out. Hotel is located right off freeway, very easy to get to. Room was modern, clean and looked out...More