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Sleep Inn & Suites

#31 of 193 Hotels in Austin
Certificate of Excellence
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14004 Owen Tech Blvd., Austin, TX 78728
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1 room 1 adult
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135 Reviews from our TripAdvisor Community

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Mississippi
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed here for four nights traveling alone to do research in the Austin area. I chose this hotel based on the great ratings, the price, and the location. It's fairly convenient to get from here to downtown Austin even during the height of Austin rush hour. Just a simple turn or two and you're on the interstate in... More 

Helpful?
Thank hottytoddyyall
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking the time out of your day to complete a review regarding your recent stay at our hotel. On behalf of our team here at Sleep Inn & Suites I would like to apologize for the state of the first room assigned to you. Thank you for bringing that issue to our attention. Rest assured we have... More 

Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel did a lot of things right. It has a good location off of I-35 that makes it easy to get on/off the highway. It is in a safe neighborhood with several restaurants (IHOP, Whataburger) nearby. The staff is friendly and professional. The rooms are clean and the beds are very comfortable. They had a good breakfast buffet, which... More 

Helpful?
Thank Craig S
CheyenneW546, Guest Relations Manager at Sleep Inn & Suites, responded to this review

Thank you for taking time out of your day to write a review about our hotel. We're very pleased to hear that you enjoyed your stay, despite the walk-in shower. All of our standard king rooms were designed with a modern walk-in shower without the hassle of a shower curtain. If you ever incur anything that is not to your... More 

Houston, Texas
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed here and we picked it because it is slightly away from the busy goings on in Austin and close to our destination in the north side of Austin. The breakfast continues to be exceptional. There are good hot items including sausage, scrambled eggs and yogurt. Coffee, of course, along with cook your... More 

Helpful?
Thank zsk240
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for writing a wonderful review about our hotel! Our Breakfast Attendant works very hard to make sure that the breakfast is delightful. I will be sharing your praises with her, and I'm sure she will join me in thanking you. Our hotel will always be a welcoming home away from home for you, and we look forward to... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel has new decoration. I stayed there for two nights. The room was clean and the breakfast was wonderful. The area was safe and not noisy. The people in the reception are nice. The really things that made book at this hotel are the cleanness and the good price. Even they have indoor pool but unfortunately it was closed... More 

Helpful?
Thank Ali A
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your review! We're so happy that you enjoyed our breakfast, staff, and hotel in general. We're looking forward to seeing you on your next visit! More 

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Staff was very tentative and friendly. Room was nicely decorated and vey clean. Would recommend a stay here to friends. Good location, not to far from downtown Austin. Great complimentary breakfast provided

Helpful?
Thank Branden77
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you so much for your kind words! We are so happy that we could provide excellent service for a great guest like you. I will definitely share your comments with our staff. Once more thank you for your review! We'll see you soon! More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I visited this Sleep Inn and Suites located in north Austin for a business trip and needless to say the rooms are a bit crowded however not bad for only 2 people. The king bed was spacious and comfy, featured a walk in shower to my surprise, clean and comfortable and even received a little welcome treat filled with chips,... More 

Helpful?
Thank Allen U
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your wonderful review about our hotel. We're happy that we could provide such excellent service for an excellent guest. We hope we'll be seeing you on your next trip to Austin! More 

Fort Worth, TX
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 13, 2015

Easy accessibility to I35 and just minutes from the heart of Austin. We all enjoyed the facility with great bathrooms having walk-in showers, plentiful counterspace and built ins for easy storage of daily items. The only negative was the softness of the beds. Not sure how to overcome that unless we had asked and possibly they would have known of... More 

Helpful?
Thank Bettyfry
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking the time to write a great review about your experience with our hotel! Unfortunately, all of our mattresses are the same level of firmness as required by Choice Hotels. However, we are thrilled that you enjoyed the design of our hotel and rooms! We hope to see you on your next trip to Austin :) More 

Memphis, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 13, 2015

Usually If I am late on posting a review I just let that one go. My stay was way back in Nov 2015, however I was so pleased with the staff at this hotel that I had to post a review. The night staff Jared was exceptional, the day staff John.E was fantastic when he helped us continue our stay... More 

Helpful?
Thank lionelm739
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thanks so much for taking time out of your day to complete a review about our hotel. We are ecstatic that our staff went above and beyond your expectations to make sure you felt right at home. Guest satisfaction is a top priority at our hotel. We hope that we can make your next stay even more wonderful than your... More 

Harker Heights, Texas
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 26, 2015

I stayed here for two nights with family that was visiting. We wanted an inexpensive place but didn't want to be to far from downtown Austin. My sister is usually pretty picky but was very satisfied with this hotel. The people were friendly, the rooms were clean and the breakfast had many selections. I didn't know what to expect and... More 

Helpful?
Thank Kager727
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for this awesome review of our hotel! We're very pleased that we could surprise you and your family with a wonderful stay! Thank you for all your kind words about our staff, and our hotel in general. We will be looking forward to your next stay with us! Thank you and have a wonderful day! :) More 

USA
Level Contributor
86 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed November 25, 2015

I was very impressed with this hotel. From check in on, this hotel did everything they possibly could to make our group's stay as pleasant as possible. Front desk staff were most helpful with all inquiries and with the set up of our meeting room. Bedrooms were very clean with comfy beds. The meeting room has windows. I was so... More 

Helpful?
Thank travelingandkids
CheyenneW546, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking time out of your day to praise our hotel! The satisfaction of our guests is one of our top priorities! We are very glad that our breakfast was above your expectations of a regular hotel's breakfast. Our breakfast cook works very hard to provide excellent meals in the morning. I will be sure to share your... More 

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