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Extended Stay America - Austin - Round Rock - South

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Extended Stay America - Austin - Round Rock - South
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57 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Sao Paulo, SP
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 2, 2016

I had to ask 3 times for someone to change my sheets, there was rest of the former guest's food in the fridge (it's a room with a kitchen), I asked people to clean my room, but they didn't. I had to clean the room and ask for new sheets which I changed myself.

Helpful?
Thank Paula F
Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2016

Hotel was disgustingly dirty, stains on sheets and thread-bare towels, huge hairball in bathroom sink, kitchen sink only had hot water faucet working. Called down to front desk for a hairdryer which was never delivered. Wouldn't stay here again if they gave it to me for free. Do not be deceived by the outside appearance of this hotel, the inside... More 

Helpful?
Thank Timothy E
SACRAMENTO CALIFORNIA
Level Contributor
65 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 24, 2016

Management should be publicly flogged on National TV. I entered the hobby as it was entering phase 2 of hell night. The lobby smelled like stale cigarettes and cheap beer. I stay at enough hotels to know that's not fresh. Just management who doesn't really give a crap. A shampoo or worse a spray would eliminate the odor. When I... More 

Helpful?
Thank GRAVEBEAR
Fort Worth, Texas
1 review
1 of 5 stars Reviewed May 23, 2016

We had two rooms, and both had problems. Room #1 was not clean upon arrival- sheets were not changed from previous guests, and bathroom was not cleaned. The AC in room #2 made a horrible noise and smelled stale. The hotel itself was very dirty and there was a used syringe on the 3rd floor by the elevator. I would... More 

Helpful?
Thank tbr0ussard
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 24, 2016

So i came down from London with some friends for the formula 1 grand prix last year October and honestly i think sleeping in a tent could be better. we booked 3 rooms and before we could even check in it took over an hour ( i wonder why). the first room on the ground floor smelled like where the... More 

Helpful?
1 Thank kenohik
san diego
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 20, 2016 via mobile

I wanted to wait and get some perspective before posting this review. It's been 10 days and I can honestly say that my stay at the Extended Stay Round Rock South was the worst hotel experience I have ever had. We checked in late Saturday April 10th and we're given a smoking room when a non smoking was reserved. That's... More 

Helpful?
1 Thank jkcdn
Tyler, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 12, 2016

We stayed in two rooms from Saturday to Sunday and the hotel was actually better than I expected. After reading the reviews I expected a run-down, hole-in-the wall hotel, but I was actually very pleased with everything, from the politeness of the staff, cleanliness of the room, and the fact that we had a speedy check-in and check-out. The room... More 

Helpful?
Thank Jazmine A
Austin, Texas
1 review
5 of 5 stars Reviewed December 6, 2015

Stayed at this hotel for one week & it was an amazing expierence! Loved, loved, lovedddddd the hotel. Staff was very friendly, funny and made me feel like family, the staff was very excellent. I would really go back if I'm ever back in the area.

Helpful?
Thank Gab3421
Manager_11525, General Manager at Extended Stay America - Austin - Round Rock - South, responded to this review

Thank you so much for posting a review of our property. It's great to hear that we exceeded your expectations during your recent stay with us. I truly appreciate your kind comments regarding our exceptional customer service! Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our... More 

San Marcos, Texas
1 review
5 of 5 stars Reviewed November 9, 2015

Well the only real aggravating about this whole situation is, that when you GPS the hotel it takes you to the run down extended stay up the highway from the one your supposed to be at. But other then that its a very peaceful place to stay, with no suspicious, loony people like a typical cheaper hotels. From walking into... More 

Helpful?
Thank Tee R
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 5, 2015 via mobile

I'll go ahead and take most of the blame for not reading reviews before booking this hotel. My boyfriend I were planning a last minute trip and booked quickly before we left. We booked 3 nights, and we stayed less than 24 hours and moved downed the street to A much nicer hotel. The environment was so scary- so sketchy-... More 

Helpful?
5 Thank ShelbiRainey7
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Round Rock - South

Address: 16950 North I-35, Austin, TX 78728
Location: United States > Texas > Austin
Price Range: $85 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Round Rock - South 2.5*
Number of rooms: 1
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Hotel Style:
#72 Business Hotel in Austin
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