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InTown Suites Austin

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InTown Suites Austin
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16 Reviews from our TripAdvisor Community

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Reviewed January 18, 2017

Stay, far, far away from this place. The outside looks nice, but things go downhill fast as soon as you go inside. Ice machine is "temporarily" out of order, but I suspect it will never be fixed, soap dispenser in laundry room is empty, lots of stained carpet, nicked edges, our bathroom had wet wash clothes on the shower rod...

Thank Robert O
Preston, United Kingdom
Reviewed December 12, 2016

The first time I went to book in was easy the staff are friendly and polite,the place is so clean you could eat off the floor,rooms were large and a great bathroom, comfy double bed,large screen t.v. and an amazing big kitchen.Air conditioned. Such a large large big fridge and an array of ovens,Sophisticated,security on the front door, and very...

Thank martynhornby
Reviewed November 19, 2016 via mobile

Ok...well are currently at an Intown suite now...nice location and since we paid by card no deposit...at this one...now the one on Lee road...which we also paid with the same card took a deposit..I guess these two locations take your deposit...the numbers given are all full....Wonder why..it's been a week and a day n no deposit back on our card!!...

Thank Anissa D
Austin, Texas
Reviewed August 20, 2016

I called and made a Reservation for this place, told them that I have pets (Service Animals with a Dr Letter).... was told not an issue.... I didn't mention it at check in as they already knew this... I stayed a week and when I went to renew, I was told by the "manager" that I was denied because I...

Thank MilitarySpouse2002
Woodbridge, Virginia
Reviewed June 24, 2016

Me and the family took a trip down the Busch Gardens and needed a hotel to stay at. The Economy Inn in Newport News, Virginia was close to the park. Within 20 minutes of being in the room, the kids went to get into the bed and noticed dried blood on one of the pillows and pillowcase. We checked the...

Thank wfauntleroy23
Reviewed April 29, 2016 via mobile

This hotel sucks I stayed in the one at 2125 Jameson Dr SW, Decatur, AL 35603 and it was disgusting food everywhere used tampons behind the TV blood on sheets poop in the bathroom floor ants everywhere!!!! I ask general manager to borrow the vacume, broom, and mop to clean where they clearly have not cleaned and she was not...

Thank KRM7926
Alton, Illinois
Reviewed April 20, 2016

I made a reservation one month before my trip, requesting a handicapped room or at least a room which was on the first floor. I was told a h/c room could not be guaranteed, but that a first floor room should be pretty easy to obtain. I was to call back 3 days before my trip to confirm. When I...

Thank katiewhy2016
Reviewed March 19, 2016 via mobile

The maintenance man steals!! Do not leave any thing of value in your room. They stalk and watch your every move. They rush you out when it's time to leave!! Never again worst Intown I've ever stayed at. Manager was nice though and helpful at first however. Courtesy officer literally rushed me out of my room two hours before check...

Thank Cheri M
North Chicago, Illinois
Reviewed March 13, 2016 via mobile

In town suites should hardly be regarded as anything entitled suites. They do offer weekly rates which are rather pricey considering the conditions of the property and management. The management is only here for a couple hours a day. Once the management has left the property. There is a number listed for a person that lives on site to assist...

Thank Tamra2008
Fort Myers, Florida
Reviewed November 17, 2015

I have mold spot on my wall paint is peeling the new cable is horrible hbo had interference and now they hag block the Internet or WiFi for game consoles ps3orps4 and xbox360 and 1 my kid can't play is really upset and waiting top see if the fix it the WiFi or I will moved I pay too much...

Thank Juan S
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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget, we provide amazing value. ... more   less 

Additional Information about InTown Suites Austin

Address: 9909 N Lamar Blvd, Austin, TX 78753-4115
Location: United States > Texas > Austin > Downtown
Number of rooms: 119
Also Known As:
Intown Suites Austin Hotel Austin
Intown Hotel Austin
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Questions & Answers

Questions? Get answers from InTown Suites Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“just ask at the desk”
 of 5 bubbles martynhornby, Dec 12, 2016 | Read review
“Go elsewhere!”
 of 5 bubbles MilitarySpouse2002, Aug 20, 2016 | Read review
“Best way to get a good room... is to go somewhere else!”
 of 5 bubbles wfauntleroy23, Jun 24, 2016 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question