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Hilton Austin

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#26 of 198 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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1,212 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
Limerick, Ireland
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was attending a conference in August and the Hilton was one of the hotels offering a conference rate. Excellent location as it is literally across the street from the convention centre. Using the online check-in I was able to select my own room and got a nice room on the 19th floor which had a very good view of... More 

Helpful?
Thank LimerickguyNH
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this excellent review! We are absolutely delighted that you had such a great stay, enjoying everything from our prime location in the heart of downtown Austin to the comforts of your room to our awesome Digital Check-In feature. Thank you again for your comments, and we hope to welcome you back to Hilton Austin whether it's for... More 

Tucson, Arizona
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here November 2015 for an annual conference, Sunday - Thursday. One of the neatest things about this Hilton is that when I installed their app onto the phone, I got to actually pick my exact room when I did checkin 24 hours before. This was so cool. I have no idea if this is Hilton wide, but I've... More 

Helpful?
Thank AndrewInTucson
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Andrew - Thanks for the great review! As a convention center hotel, it's great to hear that you enjoyed so many aspects of your stay during your conference. Our Digital Check-In is a brand new application that will eventually be rolled out to all hotels, but we're thrilled that you loved this feature! Please know that we have also... More 

Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The hotel itself is nice, but the parking garage is a nightmare, it is very small and fills up quickly. It's my own doing, but the hotel is not very kid friendly, I should have known this with it being right in the middle of downtown. The pool area was full of people partying and drinking and the language and... More 

Helpful?
Thank Johnny V
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Johnny - Thank you for taking the time to share your feedback. Please know that we do take all comments to heart, so while we are glad you found the hotel to be nice overall, I do apologize for any issue by the pool. We have recently added a dedicated manager to oversee this area, especially during peak days... More 

Philadelphia, PA
Level Contributor
96 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a business trip. The hotel was clean, the room was nice. Something they could improve upon would be: larger pool, free breakfast. Pricing was expensive but probably along the lines of the going rate of the area. Nice walk to restaurants and food trucks.

Helpful?
Thank Marisa O
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Marisa - Thank you so much for taking the time to provide your comments! We are delighted to hear that you enjoyed the hotel as well as your room, but I do apologize for anything that did not meet your expectations. We can certainly review this with our team to see how to improve moving forward. Thank you again,... More 

Portland, Oregon
Level Contributor
143 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Overall a great stay. As an HH diamond I received a corner suite on the executive floor, with a great view down to ladybird lake. The suite was modern, clean and well maintained. The public areas are sleek and modern. One slight negative is that one of the restaurants was closed for renovation, but with such an array of dining... More 

Helpful?
Thank Tim F
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Tim - On behalf of the entire hotel, thank you for this stellar review! As a valued Diamond member, we are delighted to hear that you enjoyed everything from your room to our public areas. We do have a dedicated HHonors check-in line, and although those lines can merge during peak times, we can certainly create a better system... More 

Dallas, Texas
Level Contributor
126 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel if you're in Austin for the weekend. It's in an ideal location for walking to-and-from restaurants and bars in the downtown area. Since it's a large convention-style hotel with tons of rooms, when there is not an event going on the rooms are typically deeply discounted.

Helpful?
Thank WeIITraveIed
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for your great endorsement of our hotel! Only steps away from the famed entertainment district, there are certainly plenty of restaurants, bars and venues in the immediate area. If you ever need any suggestions, our dedicated Concierge team is always a great resource as well. Thank you again, and we hope to welcome you back soon! More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

I had the pleasure of visiting your hotel very clean and very nice staff. I had the pleasure of meeting a server in the restaurant (Liberty Tavern) by the name of Jennifer. She was very nice, great personality and was very attentive a she is a definite keeper that is for sure. We had the option of dining out. But... More 

Helpful?
Thank Anita Marie D
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Anita - Thank you for this great, in-depth review! We are thrilled to hear that you received such excellent service from Jennifer in Liberty Tavern as well as Campbell on the pool deck, and we'll be sure to let them both know as well. However, I do sincerely apologize for those issues with housekeeping. This is certainly not the... More 

Daytona Beach, Florida
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My wife and I were very impressed with this hotel. Our room was exceptional and nicely updated. The pool was beautiful with great music and a bar all located on the 8th floor overlooking the city. This was a great hangout spot during the day. The staff was very accommodating and friendly. It can be a little noisy at times... More 

Helpful?
Thank SmithMatt08
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Matt - We are thrilled to hear that your stay exceeded your expectations! We strive to give every guest a truly memorable stay, so it is heartening to hear that you enjoyed everything from the comforts of your room to our beautiful rooftop pool deck to our always friendly staff. Thank you again for this great endorsement, and we... More 

Melbourne, Australia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

They overbooked on our first night, which meant we were told they didn't have a room when we arrived from the airport at 1am. However, they put us up in the four seasons just down the road which was beautiful. We returned the next morning, and they gave us a really nice room, and the rest of our stay was... More 

Helpful?
Thank Pitted4lyf
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for sharing your comments with us! While overbooking are rare, they do happen sometime. Our team has a 100% Make It Right philosophy, so we are glad that we were able to resolve this situation and still leave you with a great impression of Hilton Austin! Thank you again, and we look forward to welcoming you back in... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Deciding to go to ATX for the weekend on a spur, while traveling we researched hotels on the spot at 10pm. Based off reviews, we decided to stay at the Hilton. The staff member at the front desk was super nice and she got us checked. She was even able to upgrade our room from a traditional room to a... More 

Helpful?
Thank Jason E
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Jason - Thank you so much for this glowing endorsement! Our goal is to provide each guest to a truly memorable experience with Plus One service so it is heartening to hear that you had such an excellent stay! Also, having recently renovated our guests rooms, we're delighted that you enjoyed it's comforts, from the remote console to the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Location: United States > Texas > Austin
Price Range: $165 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Expedia, Hotwire, Orbitz, Cheap Tickets, Priceline, Odigeo, Travelocity and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#4 Spa Hotel in Austin
#13 Luxury Hotel in Austin
#16 Romantic Hotel in Austin
#16 Business Hotel in Austin
#19 Family Hotel in Austin
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