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Hilton Austin

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#26 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hilton Austin
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1,500 Reviews from our TripAdvisor Community

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Showing 1,457: English reviews
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Savage, United States
Reviewed yesterday NEW

Very nice hotel and a great location in downtown Austin. Across the street from the convention center and light rail stop. Within very close walking distance of the downtown restaurants and nightlife. Even within reasonable walking distance of the state Capitol, Texas History Museum and the U of T campus. Great food at the restaurant and Starbucks. Very clean facility...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank A4704XMpatricks
Long Beach, California
HOTEL’S FAVORITE REVIEW
Reviewed January 12, 2017

Great place to stay. Was clean, new starbucks just put in and the hospitality was fantastic. Only 2 blocks from 6th street where all the bars and restaurants are located so we really appreciated the fact that we could walk everywhere. Not to mention it was a quick 15-20 minute rive from the airport so worked out great.

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Helpful?
Thank Rene C
About Hotel's Favorite Review
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Rene - Thanks for the 5 star review! We're so glad that you enjoyed everything about your stay, from our central location to our brand new Starbucks to our always friendly staff. We hope to welcome you back to Hilton Austin in the near future!

Shreveport, Louisiana
Reviewed 2 days ago NEW

The "upgrade" was charged. If I wanted an expensive room I would have booked it. There were wads of hair stuck to the doors-disgusting. The internet took 5-10 minutes per click. The staff was inept to rude

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jonathanhM763ZV
Augusta, Georgia
Reviewed 2 days ago NEWvia mobile

We stayed 4 nights and enjoyed every minute. It is very convenient to everything downtown Austin has to offer, but quiet enough. The restaurants are great, especially the Austin Taco Project. The food was very good in the hotel as well. The breakfast for Hhonors was excellent. The best part was the personnel, especially Mario from Germany. He is truly...

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Helpful?
Thank Durwood N
Madison, Mississippi
Reviewed 2 days ago NEW

This hotel is very nice and the staff is awesome! The location is convenient. Right across from the convention center and walking distant to restaurants, bars and other stores. The train is also right at this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank suzanne5080
Toronto
Reviewed 4 days ago NEW

I had booked and had a confirmation for two nights in the Hilton Austin. We arrived at 8:30 p.m. after a long drive and self-parked. We went to the check-in and were told that they could not accommodate us for the first of the two nights, but had booked us into another hotel 6 blocks away. They had sent us...

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Helpful?
Thank TravelerFromToronto2
Charleston, South Carolina
Reviewed 4 days ago NEW

Very nice hotel. Service was excellent. Great location, near lots of nice restaurants and directly next door to the convention center. The only downside was my room was not ready when I arrived at noontime so I had to check my bag and wait a few hours to get in to my room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank F8651MKmichaelc
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this great review! It's wonderful to hear that you enjoyed so many aspects of your stay, from our top notch service to our prime location in the heart of downtown Austin. I do apologize for the delay with your room, but I hope our friendly staff was still able to take care of you. Thank you again,...

New York City, New York
Reviewed 5 days ago NEW

Hotel was in a great downtown location right near the Austin Visitor's Center. Highly recommend that when you get to town take the 90 minute Austin + Hill Country Tour with AO Tours for a great overview of the city. Concierge Michael Plemons was a great help in recommending restaurants even though I have dietary constraints-G'raj Mahal, Magnolia Cafe -...

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Helpful?
Thank Bruce B
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Bruce-Thanks for the excellent 5-star review! Our always friendly team are always willing to go above and beyond for our guests, so it's wonderful to hear that our Concierge, Michael, was able to exceed your expectations. We will definitely be sharing this with him and our entire staff. Thank you again, and we hope to welcome you back to...

Houston, Texas
Reviewed 5 days ago NEWvia mobile

Got sent to Austin late for business and this hotel is in a great location. But its a giant hotel, not very personal. Valet parking is helpful for someone arriving a midnight who has to get up early and doesn't want to hassle with parking. Check in was fairly easy, but the clerk did not acknowledge my status, and i...

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Helpful?
Thank gtreadgold
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this detailed review! While we are glad to hear you enjoyed our prime location and the comforts & modern amenities of your room, I do apologize for any issue with your key card. We will certainly work with our Front Office and IT department to resolve that type of issue moving forward, Thank you again, and we...

Europe
Reviewed 6 days ago NEW

Conveniently located especially for SXSW, nice outdoor pool and jacuzzi both heated, pretty decent fitness, helpful and nice staff, though pretty expensive and for the same price there are nicer hotels just a few steps away directly overlooking the river. Keyless access sounded promising but was slow and I got normal key for faster access. Poor breakfast! Though included in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank travellerxpl
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this honest feedback! While we are delighted that you enjoyed so many different aspects of your stay, including our rooftop pool deck and our always friendly staff, I do apologize for anything else that was lacking. We will certainly work with our engineering and IT department on our keyless feature, and we will also share your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Location: United States > Texas > Austin
Price Range: $213 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#12 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Austin staff and other travelers.
19 questions
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See all questions (19)

Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go too high up - the view is nice, but the elevators are slow.”
 of 5 bubbles Y9562XIstephens, 1 week ago | Read review
“Floor 19 was perfect.”
 of 5 bubbles Sinyptk, 4 weeks ago | Read review
“Try to stay on the executive Lounge level”
 of 5 bubbles Pens1978, 5 weeks ago | Read review
“Higher floor. Ask for room that has view of downtown area.”
 of 5 bubbles , Feb 13, 2017 | Read review
“call before you go to make sure all is okay”
 of 5 bubbles mspatron, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question