We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
500 East 4th Street, Austin, TX 78701-3720
COVID-19 update: See the added health and safety measures this property is taking.Read more
7 people are viewing this hotel
Hotel direct offer!Book ACL Weekend #2 Now!
Lock in the lowest price from these sites
Priceline
$150
$139
View deal
Booking.com$139
Expedia.com$139
Hotels.com$139
FindHotel$139
Travelocity$139
Prestigia.com$150
View all 19 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (497)
360
Panoramas (44)
Room & Suite (149)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Austin
Updated 07/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#68 of 238 hotels in Austin
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Welcome to the Hilton Austin hotel, situated in downtown Austin, and connected to the Convention Center with a walking skybridge. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Rainey Street, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel.
Read more
Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Wine / champagne
Vending machine
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Executive lounge access
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
City View
Languages Spoken
English, Spanish, German, Indonesian and 1 more
Hotel links
Special Rate:Book ACL Weekend #2 Now!
2462Reviews34Q+A100Room tips
Traveler rating
  • 1,265
  • 728
  • 274
  • 128
  • 67
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
chancelperry wrote a review Jul 25
This Hilton has gone downhill ever since the pandemic started and has seem to gotten worse. First, they’ve taken away the free room upgrades for Diamond Members and stated “it’s a higher floor”. Before we were placed on the floor with the executive lounge or higher. The executive lounge is still closed and they’re not offering any of the snacks and drinks in the lobby like they did for us during the pandemic. It’s like they’ve completely eliminated the diamond member benefits. No bottled water was in our room and we had to go to the front desk to ask for it. The only thing that our status got was a $12 per person food credit for an unpleasant breakfast buffet that cost $24/person… Next, the electric vehicle chargers are not being maintained and only one cord is available now (there was 2). When asking the front desk lady, a man named “Hector” who stated was the manager rudely interrupted and said “those are 3rd party chargers and we have nothing to do with them”. We have been coming to Hilton Austin for 9 years now and purposely stay here for the EV charging and the benefits of diamond status. Will be switching hotels and possibly brands after this.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
dooby619 wrote a review Jun 2021
Isle of Palms, South Carolina
Hotel's Favorite
Very clean hotel! Take covid seriously. Also at the pool. When the attendant wasn't waiting on people he was cleaning and cleaning. Rooms and hallways were spotless. As was restaurant. Restaurant was very good for light dinner and snack and the breakfast was good. Two complaints - I was approached by two (separately) homeless people while waiting outside to check into hotel. Second complaint - if they had valet service like they advertised i would have felt much safer. And the parking garage is no day in the park. Don't advertise valet if you don't have it. Call people back to work! Don't blame everything on covid! Call people back!
Read more
Date of stay: June 2021Trip type: Traveled with family
Room Tip: If you want valet service, double check before you go.
See more room tips
Helpful
Share
Response from Heather Hagelberger, Marketing at Hilton Austin
Responded 5 weeks ago
Hi Dooby619, The guest experience is important to us, so thank you for providing your feedback and for choosing Hilton Austin. We appreciate the 5 Star review and are glad you enjoyed the cleanliness and dining experiences. I regret to hear that you had challenges outside of the hotel and I assure you that we are onboarding staff as fast as we can and will be able to run valet during week days, not just on the weekends soon. We hope we are able to exceed your expectations during a future visit. Thanks again, Heather
Read more
bengonzalez307 wrote a review Jul 24
El Paso, Texas
More than likely, our only trip to Austin due to very rude people in Austin. Hotel does not have Keurig coffee pots. The food at the hotel restaurant was horrible. Very salty. I paid for the valet service. After 11 pm we had to park our car in the parking garage.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Heather Hagelberger, Marketing at Hilton Austin
Responded 2 days ago
Hi Bengonzalez307, Thank you for taking the time to provide your feedback. We strive to provide a 5-Star experience and regret to hear that the expectations were not met during your stay. We will make sure the feedback is heard by our team so we can enhance the stay for others in the future. Thank you again. Regards, Heather Senior Marketing Manager
Read more
fishfarmlady wrote a review Jul 22
Plano, Texas
I’ve stayed in many Austin hotel properties in past years but this was one of the best appointed hotels I’ve seen. The night window views of downtown were stunning. Recent updates are beautiful, fresh, contemporary and welcoming. This was a short trip so we did not take advantage of the restaurants or other amenities. However, Patrick and the entire front desk team were courteous and made our stay near perfect. I can always tell a well-run hotel, and this is certainly one of the best in the Hilton properties.
Read more
Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Heather Hagelberger, Marketing at Hilton Austin
Responded 2 days ago
Hi fishfarmlady, Thank you for choosing Hilton Austin. Your feedback is greatly appreciated and we are thrilled to hear that your stay was a 5-Star experience for the views and customer service from our front desk staff. We hope you are able to join us again in the future to try our restaurants and other amenities. Have a wonderful day! Thank you, Heather Senior Marketing Manager
Read more
Joseph M wrote a review Jul 22
Montgomery, Alabama
Very nice hotel located right near the convention center. Only stayed one night but the room are stunning with a spectacular view of downtown. The self parking is well lit but if you have a big truck you aren’t going to fit LOL. The staff was very friendly and helpful, gave us great recommendations. Depending on what you are wanting to do in Austin this may or may not be the best location. For us we were wanting to do some shopping on South Congress and it was about 1.5 mile walk and about .5 to the bridge to watch the bats at dusk. It is located near a lot of great food establishments also. Would stay there again for sure!
Read more
Date of stay: July 2021
Value
Service
Sleep Quality
Helpful
Share
Response from Heather Hagelberger, Marketing at Hilton Austin
Responded 6 days ago
Hello JosephmM7592KA, Thank you for taking the time to leave a review for Hilton Austin. We are happy to hear that you enjoyed your stay for the views, customer service, and dining experiences. Though you had challenges with the size of the truck in the garage, we hope the positive interactions result in your return to Hilton Austin again and that we can make the next experience a 5-Star stay! Thank you, Heather Senior Marketing Manager
Read more
Previous
123456
PRICE RANGE
$186 - $584 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton austin hotel austin, hilton hotel austin, austin hilton hotel
LOCATION
United StatesTexasAustinDowntown
NUMBER OF ROOMS
801
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hilton Austin
Which popular attractions are close to Hilton Austin?
Nearby attractions include The Escape Game Austin (0.05 miles), Esther's Follies (0.09 miles), and Bad Wolf Ghost Tours (0.2 miles).
What are some of the property amenities at Hilton Austin?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Austin?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Austin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Austin?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Austin?
Conveniently located restaurants include Eddie V's Prime Seafood, Moonshine Patio Bar & Grill, and Gus's World Famous Fried Chicken.
Are there opportunities to exercise at Hilton Austin?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Hilton Austin located near the city center?
Yes, it is 0.3 miles away from the center of Austin.
Are any cleaning services offered at Hilton Austin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hilton Austin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hilton Austin offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.