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Hilton Austin

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#29 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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1,367 Reviews from our TripAdvisor Community

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Showing 1,331: English reviews
Manchester, New Hampshire
Reviewed 4 days ago NEW

The staff at the Hilton were very attentive and accommodating. The new restaurant and bar was well staffed and comfortable. They were sure to ask if I needed assistance at every opportunity. The Starbucks in the lobby is a plus!

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Helpful?
Thank Patrick P
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Patrick - Thank you for the 5-star review! As a conference center hotel, it's great to hear that you enjoyed so many aspects of your business stay, from our courteous staff to our brand new restaurant & bar area. Thank you again, and we hope to welcome you back, whether it's for another business trip or just for leisure!

Cricklade, England
Reviewed 1 week ago NEW

We were on a trip to Texas staying in Fort Worth, Austin, San Antonio and Houston - this was the most expensive hotel and least impressive. The good bits - the location is great for downtown and all of the facilities in the room worked well (as expected for the price). However - the reception area is cold and impersonal...

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Helpful?
Thank AlanP00le
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Alan - Thank you for taking the time to share you comments. While we are glad that you enjoyed our central location as well as the comforts and amenities of your room, I do apologize for the other aspects you found lacking. Please know, that we are currently renovating our lobby and have just reopened our lobby bar and...

Reviewed 1 week ago via mobile

I'm a frequent Hilton visitor and when I booked this one I was looking for something close and accessible to the highway as well as mid town of Austin. Well it is just that; a very easy to get to hotel with friendly valet and hotel service. Rooms are nice and updated along with medium sized bathrooms which are very...

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Helpful?
Thank Juliana M
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Juliana - Thank you for your loyalty to Hilton and for choosing Hilton Austin during your recent trip! We are so glad to hear that you were able to take advantage of our prime location in the center of Austin and that you received such excellent service from our friendly staff. Self-Parking is a bit cheaper than valet but...

Reviewed 1 week ago

This was my first trip to Austin, and the Hilton was perfectly located downtown, central to everything. Our mission was FOOD, and the concierge was very helpful with providing excellent recommendations to supplement the itinerary we already established. Rooms were clean, modern, and comfortable. Every employee we encountered was friendly and eager to help. If you are visiting Austin I...

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Helpful?
Thank Michael Z
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Michael - Wow! Thank you for the excellent endorsement! Our always friendly staff is more than happy to go above and beyond for our guests, so we are thrilled to hear that you received such great service from our concierge and everyone else you encountered. We will definitely share your comments with them, and we hope to welcome you...

Denver, Colorado
Reviewed 1 week ago

Stayed here over a weekend with my husband. Really loved the location - just steps away from Sixth Street. The room was clean and comfortable, and the service from the front desk and valet was great. The lobby bar was under construction during our visit, so we didn't get to enjoy it, but I'm sure it will look great when...

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Helpful?
Thank Cathy K
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Cathy - Thank you for the great review! We are delighted to hear that you enjoyed our prime location in downtown Austin as well as comforts of your room and our always friendly staff! We are incredibly excited about our renovations, and we have just opened Cannon & Belle, our new restaurant & bar off the main lobby, so...

Lancaster, CA
Reviewed 1 week ago

This is one of the best Hilton experiences I've had. Everyone went out of their way to make sure I knew what amenities were available. The location is great...lots of restaurants in the surrounding area.

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Helpful?
Thank Joshua D
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Joshua - On behalf of the entire hotel, thanks for the excellent endorsement! We know there are many options in downtown Austin, so we strive to provide the best service with modern accommodations, and we are delighted to hear that we were able to exceed expectations during your stay! Thank you again, and we hope to welcome you back...

Belmar, New Jersey
Reviewed 1 week ago

Spent 5 days at this hotel. Was greeted by Gabby at the desk, she answered all our questions and later when I had a problem with the room key she replaced it. Presently there is some construction in the lobby areas. I don't think it impacted on the guests at all.

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Helpful?
Thank Billy R
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Billy - Thanks for the stellar 5-star review! We are currently renovating our lobby, but our goal is to minimize impact on our guests while continuing to provide Plus One Service so it's great to hear that you enjoyed your stay overall and that Gabby was able to help you out. We will definitely share your comments with her...

Washington DC, District of Columbia
Reviewed 1 week ago

My hotel room had a great view of Austin and my favorite part of the room was its comfy beds and sweet amenities around the bed like changing the temperature without getting up. I also got free parking for while I was there which was nice. There was a lot of construction going on in the lobby which was a...

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Helpful?
Thank Lisa F
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Lisa - Thank you so much for your feedback! We are certainly proud of our recent guest room renovations, so it is heartening to hear that you enjoyed the modern amenities and touches such as the all-in-one bedside console. To continue modernizing our hotel, we are currently renovating our lobby and outlets as well, but our goal is to...

Reviewed 1 week ago

Measure of a good stay is will you go back -- answer is yes! We were greeted warmly and the location is within walking distance of everywhere we wanted to walk to. Downtown Austin is so much fun and having a convenient, 4 star location to stay at makes it that much more enjoyable!

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Helpful?
Thank Kevin L
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire hotel, thank you for the great 5-star review! Being in the heart of downtown Austin is certainly one of our many perks, and we are so glad you were able to take advantage of that, and even more, we're delighted that our staff made such a great impression. Thank you again, and we definitely look...

Houston
Reviewed 1 week ago

Great central Austin location with super helpful staff; Hilton Honors program made affordable breakfast; easy to attend conference and Austin ensured safety with very clean streets even as people are encourage to have fun and experience great food, drinks and activities.

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Helpful?
Thank darlenea948
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for the 5-star review! We strive to provide our guests with the best experience, so we are delighted to hear that you enjoyed everything from our always friendly staff to our prime location in downtown Austin to our many comforts and amenities. Thank you again, and we look forward to welcoming you back, whether it's for another conference...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Location: United States > Texas > Austin
Price Range: $120 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets, Odigeo, Travelocity and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#14 Luxury Hotel in Austin
#16 Romantic Hotel in Austin
#16 Business Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Austin staff and other travelers.
18 questions
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See all questions (18)

Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel”
 of 5 bubbles AlanP00le, 1 week ago | Read review
“City view rooms are super nice!”
 of 5 bubbles gzicherm, 2 weeks ago | Read review
“Stay somewhere else.”
 of 5 bubbles 62ChrisB62, 2 weeks ago | Read review
“The higher, the quieter.”
 of 5 bubbles sctemp2, 3 weeks ago | Read review
“Get a high floor for great views of downtown”
 of 5 bubbles Ameljoog, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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