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Hilton Austin

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#27 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Hilton Austin
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1,494 Reviews from our TripAdvisor Community

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Showing 1,453: English reviews
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Toronto
Reviewed yesterday NEW

I had booked and had a confirmation for two nights in the Hilton Austin. We arrived at 8:30 p.m. after a long drive and self-parked. We went to the check-in and were told that they could not accommodate us for the first of the two nights, but had booked us into another hotel 6 blocks away. They had sent us...

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Helpful?
Thank TravelerFromToronto2
Long Beach, California
HOTEL’S FAVORITE REVIEW
Reviewed January 12, 2017

Great place to stay. Was clean, new starbucks just put in and the hospitality was fantastic. Only 2 blocks from 6th street where all the bars and restaurants are located so we really appreciated the fact that we could walk everywhere. Not to mention it was a quick 15-20 minute rive from the airport so worked out great.

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Helpful?
Thank Rene C
About Hotel's Favorite Review
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Rene - Thanks for the 5 star review! We're so glad that you enjoyed everything about your stay, from our central location to our brand new Starbucks to our always friendly staff. We hope to welcome you back to Hilton Austin in the near future!

Charleston, South Carolina
Reviewed yesterday NEW

Very nice hotel. Service was excellent. Great location, near lots of nice restaurants and directly next door to the convention center. The only downside was my room was not ready when I arrived at noontime so I had to check my bag and wait a few hours to get in to my room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank F8651MKmichaelc
New York City, New York
Reviewed 2 days ago NEW

Hotel was in a great downtown location right near the Austin Visitor's Center. Highly recommend that when you get to town take the 90 minute Austin + Hill Country Tour with AO Tours for a great overview of the city. Concierge Michael Plemons was a great help in recommending restaurants even though I have dietary constraints-G'raj Mahal, Magnolia Cafe -...

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Helpful?
Thank Bruce B
Houston, Texas
Reviewed 2 days ago NEWvia mobile

Got sent to Austin late for business and this hotel is in a great location. But its a giant hotel, not very personal. Valet parking is helpful for someone arriving a midnight who has to get up early and doesn't want to hassle with parking. Check in was fairly easy, but the clerk did not acknowledge my status, and i...

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Helpful?
Thank gtreadgold
Europe
Reviewed 3 days ago NEW

Conveniently located especially for SXSW, nice outdoor pool and jacuzzi both heated, pretty decent fitness, helpful and nice staff, though pretty expensive and for the same price there are nicer hotels just a few steps away directly overlooking the river. Keyless access sounded promising but was slow and I got normal key for faster access. Poor breakfast! Though included in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank travellerxpl
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this honest feedback! While we are delighted that you enjoyed so many different aspects of your stay, including our rooftop pool deck and our always friendly staff, I do apologize for anything else that was lacking. We will certainly work with our engineering and IT department on our keyless feature, and we will also share your comments...

Austin, United States
Reviewed 3 days ago NEW

We were comped drinks and parking by Victor at the front desk. Everyone made us feel welcome. The renovations were completed, and looked great. Love the new bar area. Didn't try the restaurants, but there are plenty within walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank michaelkL2583CD
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Michael-We are delighted to hear that you had such an enjoyable stay, especially for something as important as your anniversary! Victor is definitely one of our hospitality superstars, so we will be sure to share your comments with him and the rest of the team. Our restaurants are truly unique so we do hope you can return very soon...

San Antonio
Reviewed 3 days ago NEW

Great hotel in the middle of everything. Service and food was great. We will definitely stay here again. Even though it was a very busy weekend of music and the arts you would not have known. The hotel was well run with lots of options for gathering everywhere.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jennifer0318
HiltonAustin, Manager at Hilton Austin, responded to this review

Jennifer-Thanks for the excellent endorsement! Our goal is to provide every guest with a memorable experience and top notch service no matter how busy the city is, and that includes SXSW, so it is heartening to hear that we delivered and even exceeded your expectations. Thank you again, and we hope to welcome you back soon!

New Orleans, Louisiana
Reviewed 3 days ago NEW

Even though it was a business trip, I really enjoyed this property (I normally don't do the surveys) but I will stay here next time that I'm in Austin as well. It was in the middle of SXSW action as well. I'm going back with my lady next time so we can enjoy Austin together.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 614hassanw
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire hotel, thank you for the 5-star review! It's great to hear that we were able to exceed your expectations during your recent business trip, and we definitely look forward to welcoming you both back for some fun times in Austin!

Reviewed 4 days ago NEW

A very nice Hilton. Nice lobby, good executive lounge, and nice modern rooms. I particularly like that you could push one button by your bed and turn off all the lights. The hotel does not disclose that its fitness center is closed for remodeling and that you must go several blocks over to the Gold's gym to exercise. The facility...

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Helpful?
Thank Stephen S
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Stephen-Thank you for these great comments! Having recently renovated our guest rooms, we are delighted to hear you enjoyed its comforts and modern amenities. Our spa and health club is currently undergoing a renovation, but please know it is a quick turnaround, and it will be back open on April 1st. We do hope you can return after that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Location: United States > Texas > Austin
Price Range: $219 - $550 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#13 Luxury Hotel in Austin
#16 Romantic Hotel in Austin
#16 Business Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Austin staff and other travelers.
19 questions
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See all questions (19)

Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go too high up - the view is nice, but the elevators are slow.”
 of 5 bubbles Y9562XIstephens, 4 days ago | Read review
“Floor 19 was perfect.”
 of 5 bubbles Sinyptk, 3 weeks ago | Read review
“Try to stay on the executive Lounge level”
 of 5 bubbles Pens1978, 4 weeks ago | Read review
“Higher floor. Ask for room that has view of downtown area.”
 of 5 bubbles , Feb 13, 2017 | Read review
“call before you go to make sure all is okay”
 of 5 bubbles mspatron, Feb 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question