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Hilton Austin

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#28 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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Hilton Austin
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1,413 Reviews from our TripAdvisor Community

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Showing 1,375: English reviews
Mansfield, Ohio
Reviewed 2 days ago NEWvia mobile

This hotel has amazing service. Better than I have seen in similar size hotels. Everyone is nice and helpful. My hats off to Cannon & Bell servers and chef. Food and service are spot on. Thank you for a great stay.

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Helpful?
Thank DonnaLH74
Tampico, Mexico
Reviewed 4 days ago NEWvia mobile

I loved the bed... it was supeer comfortable... it is strategically located and you can walk to the Capitol and bar street from here, pretty great food choices around too...its great for business and families who want to spend a few couple of days in Austin.

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Helpful?
Thank 125Annie
Chicago, Illinois
Reviewed 6 days ago NEW

Not much to say about this property that I haven't already said. Ryan Kinch runs a great crew that is all about creating an excellent customer experience. Brianna was outstanding in expediting my room that wasn't ready at 4pm when I arrived. Loved the remodeled front desk and new restaurant/bar Cannon & Belle. Can't wait for the new Taco restaurant....

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Helpful?
Thank ChicagoWineGeek
HiltonAustin, Manager at Hilton Austin, responded to this review

On behalf of the entire hotel, thank you for this terrific endorsement! Ryan and Brianna are definitely two of our hospitality all-stars, and we will be sharing this with our entire team. Furthermore, we're delighted to hear that you truly enjoyed our renovations and our new Cannon & Belle restaurant. We're also looking forward to refreshing our gym & spa...

Rochester, New York
Reviewed 1 week ago NEW

The hotel is in a great location just blocks from the hot spots on 6th street in Austin. Staff was very friendly and attentive and the food was excellent! We stayed here for five nights and felt right at home. Concierge gave us the names of great restaurants and bars to go to...Eddie V's rocks!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Yogajohnny
HiltonAustin, Manager at Hilton Austin, responded to this review

Johnny-Thanks for the excellent endorsement! We strive to provide our guests with a memorable experience, so it's great to hear you enjoyed so many aspect of your stay. Our amazing Concierge team definitely knows all the newest and best spots, so we're delighted that you were able to take advantage of their expertise. Thanks again, and visit us again soon!

Orlando, United States
Reviewed 1 week ago

Great Hotel, comfy beds, decent restaurant lounge prices, great location...although don't go too far, there are an incredible amount of homeless people and they are very aggressive. I would stay in a centralized area if you plan on walking into the entertainment district.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank zuleikas2017
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this excellent review! We are delighted that you enjoyed everything from the comforts of your room to our delicious dining outlets to our prime location. Please know that the city is addressing the issue mentioned, and our hotel is always being monitored by our diligent Security team. Thank you again, and we hope to welcome you back...

Victoria, Minnesota
Reviewed 1 week ago via mobile

Check in was a nightmare, room wasn't ready when promised and took almost 2 hours to get ready. The staff was unapologetic. All the special requests I sent through HHonors were ignored (all I wanted was an extra pillow). The room, on 25th "executive" floor was outdated, with very poor quality decor. Housekeeping was the only decent thing, except we...

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Helpful?
Thank L55386
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for your feedback. While we are glad that housekeeping did a good job, I do sincerely apologize for the other matters you brought up, especially in regards to the lack of service. This is certainly not the impression we strive to make, and I am positive that we can do a much better job if you...

Houston, Texas
Reviewed 1 week ago via mobile

Huge hotel. Clean and downtown. They offer rooms with 2 queen beds which is great. I would stay here again if needed. Of course there is a pool and fitness center as well. Friendly staff. This was my first visit here and I enjoyed it.

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Helpful?
Thank Tedyeniar
HiltonAustin, Manager at Hilton Austin, responded to this review

Thanks for the 5-star review! We are so glad that your first visit was a great one and that you enjoyed so many aspects of your stay. We definitely look forward to welcoming you back to Hilton Austin in the near future as well!

Long Beach, California
Reviewed 1 week ago

After searching for a deal in downtown, I found a great price for a king room, breakfast, wifi, and parking through the Hilton website at $149. My husband and I stayed for 2 nights and wanted to be able to walk to the 6th street bars and restaurants. We arrived the day after Christmas and easily navigated to the hotel...

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Helpful?
Thank sherrieseg
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for this great and incredibly detailed review! We are so delighted that we were able to exceed your expectations and that you enjoyed everything from our always friendly & attentive staff to the comforts & amenities of your room. I do apologize for the number of texts you receive, and we'll definitely take a look at that so...

Frederick, Maryland
Reviewed 1 week ago

Terrific location with friendly and professional staff. Located only blocks from 6th Street or from a walk around the lake. Convenient for anyone traveling to Austin for a meeting at the Convention Center.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ArmyBratBennett
HiltonAustin, Manager at Hilton Austin, responded to this review

Thanks for the excellent review! So glad to hear that your enjoyed everything from our prime location in downtown Austin to our always friendly staff. We do hope we can welcome you back for another 5-star stay in the future!

Marble Falls, Texas
Reviewed 1 week ago

I stayed at this hotel for a convention I was attending. Very convenient to the convention center and other downtown activities. The rooms were spacious and very comfortable. I used the car valet service which was very quick and convenient.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank shannanc2014
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for your comments! As a convention center hotel, we definitely know the importance of location as well as the comforts of your room, so we are delighted we were able to exceed your expectations. We hope to welcome you back to Hilton Austin whether it's for another business trip or just for leisure!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Location: United States > Texas > Austin
Price Range: $203 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline, Cheap Tickets, Travelocity and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#14 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Austin staff and other travelers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try and get a high floor facing West for a view of the city and sunset”
 of 5 bubbles ChicagoWineGeek, 6 days ago | Read review
“Not much to see except buildings, since it's downtown.”
 of 5 bubbles smr8606, 1 week ago | Read review
“Ask for a room facing downtown on higher floors.”
 of 5 bubbles EnterprisingTraveler, 2 weeks ago | Read review
“They've got rooms with great views, so ask for one!”
 of 5 bubbles Cowboy_Bill_60, 3 weeks ago | Read review
“Executive lounge offers a good breakfast and evening selection. Had a room on the higher floor facing I-35 and was very quiet”
 of 5 bubbles kiwihouston1, 3 weeks ago | Read review
5 of 5
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