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SpringHill Suites Austin North/Parmer Lane

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#84 of 197 Hotels in Austin
Certificate of Excellence
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SpringHill Suites Austin North\/Parmer Lane
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161 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Houston, Texas
Level Contributor
82 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

In Austin on business and needed a comfortable bed and safe location. SpringHill Suites was very comfortable, clean and staff at the front desk extremely helpful. I have stayed at quite a few hotels in Austin and for a quick trip this fit the bill. Easy to get to, easy parking. I will return.

Helpful?
Thank SwimSoccerMom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was easy to find, right off of I-35. Plenty of stores and restaurants all around. The hotel was clean, nice décor with a modern touch. Hotel staff were nice and accommodating. The rooms had great acoustics didn't hear doors slamming or people in the hallway. Breakfast was the same as any other hotel, eggs, protein, bread choices, waffles,... More 

Helpful?
Thank Gr8SoccerMom
Seattle, Washington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were greeted by friendly staff and they were most helpful. However, the vanity sink in our room did not have hot water. The hot water in our bathtub worked, the hot water for our kitchenette sink worked, so we make due for one night.

Helpful?
Thank Lazypigr
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

In Austin for business and had an overnight stay here. Room was nice. A/C units must have been fixed since the last TripAdvisor reviews because it was not loud at all. Location was convenient to the Interstate. Staff was helpful and accommodating.

Helpful?
Thank Steven S
Huntsville, Texas
Level Contributor
281 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed August 20, 2016

Clean, well-appointed room, comfortable bed, friendly staff, good breakfast -- and a decent price. As a Platinum Elite member, SpringHill Suites is probably my favorite of the Marriott brands, and I like that this Parmer Lane location has plenty of food choices nearby and is close enough to Austin to get to business activities but not in the middle of... More 

Helpful?
Thank Tony9876
Richmond, Texas
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

Springhill Suites, located between I-35, N. Parmer and Lamar is a clean, well appointed businessman's hotel that offers breakfast, good lighting and good water pressure in the shower, often a problem here in Austin. The front desk staff was unfailingly friendly and eager to help! The breakfast options were very good and a wide variety. If definitely stay here again.... More 

Helpful?
Thank Aggietraveler1980
Robert M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Thank you for taking time to complete a review of your recent stay at the Springhill Suites Austin North on TripAdvisor. We truly appreciate the overall rating of 5 stars and are very happy to hear that we exceeded your expectations in multiple areas. It is great to know that you were pleased with our breakfast selections, which include a... More 

Ringwood, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 31, 2016

My wife and I stayed at the SpringHill Suites for several days while attending a wedding. The location was right of I35 and less than 10 miles from most attractions we went to in Austin. The staff was very friendly and always greeted you with a "Welcome Back or Home" I forget which and "Enjoy Your Day" when you left.... More 

Helpful?
Thank Johnnie_nj
Robert M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Johnnie_nj, Thank you for taking time to complete a review of your recent stay at the Springhill Suites Austin North on TripAdvisor. We truly appreciate the overall rating of 4 stars and are very pleased to know that you were greeted on your way in and out of the hotel. We pride ourselves on our overall staff service and do... More 

New York
1 review
5 of 5 stars Reviewed July 28, 2016

I was swamped with work, and stressed out..Cheryl's positive and uplifting attitude made my day! She's had great listening skills, and was truly passionate about her service. I could only imagine others at Best Western having the same work and customer service ethic. I highly recommend Best Western at this location. Exceptional service! Thank you, Cheryl!

Helpful?
Thank johnshoemaker260
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 18, 2016 via mobile

As I said it is a nice place with a convenient location. The unfortunate part is the arrogance of the Assistant Manager at this location. Because of his inability to be customer focused regarding a basic request I will no longer stay at this location. The more I challenged him on basic customer service the more arrogant he became. He... More 

Helpful?
Thank GUTheTraveller
Robert M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

GUTheTraveller, Thank you for taking time to complete a review of your recent stay at the Springhill Suites Austin North. I am truly sorry for your experience, however, we do not have an Assistant Manager at this location, so is there a chance that this is not the correct location. As you can see from previous TripAdvisor ratings, we definitely... More 

Beaufort, South Carolina
Level Contributor
187 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed June 15, 2016

Kudos to Joe, Faye, Jamie and Kailey - all the wonderful employees who were working while we recently stayed there. Each is friendly and helpful and efficient and we enjoyed them very much for the 5 nights we were in Austin. Our room was just average and seemed cramped. It was hard to find a spot to open and leave... More 

Helpful?
Thank Edie S
Robert M, General Manager at SpringHill Suites Austin North/Parmer Lane, responded to this review

Edie S, Thank you for taking your time to complete a review on TripAdvisor for your stay at the Springhill Suites Austin North. We truly appreciate the kind words regarding all of the associates that you mentioned, I will be sure to recognize them at our next associate meeting. We are very happy to hear that you enjoyed the majority... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy space and style in the NEWLY RENOVATED SpringHill Suites Austin North/Parmer Lane. Conveniently located near I-35 and US 183, our North Austin hotel is just 10 minutes from downtown Austin and offers modern, stylish décor and true Texan hospitality without the downtown prices. We offer complimentary WiFi and new breakfast offerings, including classic American items as well as Eastern favorites such as miso soup, kimchi, noodles, seaweed and white rice as well as a 24-hr Market in the lobby for last-minute snacks. Designed for comfort, each of our newly-renovated suites are 25% larger than traditional hotel rooms and features a kitchen area with mini-fridge, microwave and wet bar as well as Samsung 32" LCD TVs and luxury bedding package. An outstanding location for business travelers, our hotel puts you in close proximity to Dell, Samsung, IBM, Free Scale, HP, Intel, and Applied Materials. Come check out all our new modern conveniences and see why our North Austin hotel is the perfect option when in town! ... more   less 

Additional Information about SpringHill Suites Austin North/Parmer Lane

Address: 12520 N Interstate 35, Austin, TX 78753-1312
Location: United States > Texas > Austin
Price Range: $120 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin North/Parmer Lane 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Springhill Suites Austin North / Parmer Lane Hotel Austin
Hotel Style:
#40 Business Hotel in Austin
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