We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The hotel felt dirty- lobby, rooms, parking. The clientele was sketchy. I felt like I had to be on extra alert. Hair on floor and in shower. Comforter smelled of body odor. Grab and go breakfast was chewy granola bars and coffee.More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Cassie F
Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 3 weeks ago
Cassie, we were disheartened to read your review. Please accept our sincere apology for the problems you encountered. Your concerns have already shared with the respective teams as our goal is to ensure we deliver well-maintained facilities and friendly service to our guests all in...More
I have stayed in Cedar Park five times this year. This is the best accommodation I have booked and it was very comfortable and practical for my needs. I wish I had been her the last four times also. Having the kitchen, even though I...More
Thank Sheila W
Response from Manager_11525, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded April 6, 2017
Your feedback is important. Thank you for sharing. It is great to see you were well accommodated during your stay at our hotel. I am satisfied to read you had a comfortable experience at our hotel. Thank you again for your review. We look forward...More
I would highly recommend this place if you are wanting to stay at a nice place in the Lakeline area of Austin Texas (183 and 620). Great location, clean rooms, coffee station and really great customer service!More
Thank Melanie M
Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded May 18, 2017
Melanie, it was a pleasure to have you as our guest at Extended Stay America - Austin - Northwest - Lakeline Mall. We are pleased to read you had an excellent experience and that our beautiful location and courteous service made your stay even more...More
We came in late with no reservation and Extended Stay only had smoking rooms left. The night manager was very pleasant and accommodating. I have been off of smoking for 14 years and didn't mind but, my wife has never smoked. We were pleasantly surprised...More
Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded May 2, 2017
Thank you for including Extended Stay America - Austin - Northwest - Lakeline Mall in your travel plans. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your...More
We have been here for 8 months and never have a problem. Great management with a great team. Thank you for making it feel like home, we have extended our stay for another year. We never planned to live here this long and was going...More
Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded April 30, 2017
Thank you for sharing your wonderful experience at Extended Stay America - Austin - Northwest - Lakeline Mall. We are delighted to know you are thoroughly enjoying your time with us and are highly impressed with our outstanding hospitality. I will be sure to share...More
$76 - $117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotwire, Extended Stay, Travelocity, Booking.com, Priceline, Hotels.com, Expedia, TripOnline SA, Cheap Tickets and Cancelon so you can book your Extended Stay America - Austin - Northwest - Lakeline Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.