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    Extended Stay America - Austin - Northwest - Lakeline Mall

    13858 N US Highway 183, Austin, TX 78750-1203
    +1 877-432-9997
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    12/25/2017 12/26/2017
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    $71
    $71
    Traveler (15)
    Room & Suite (10)
    Dining (1)
    Overview
    • Excellent26%
    • Very good22%
    • Average17%
    • Poor18%
    • Terrible17%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Northwest - Lakeline Mall
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    Rooms
    Dec 25Dec 26
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (93)
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    1 - 5 of 90 reviews

    Reviewed 2 weeks ago via mobile

    This hotel is blessed with a great location. ESA is a large chain with a known product. The problem I have with this particular property is that of smells. A constant odor emanates from the rotting garbage that does not get cleaned out of the...More

    Thank CPat
    Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded 2 weeks ago

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

    Hotel's Favorite
    Reviewed May 16, 2017 via mobile

    I would highly recommend this place if you are wanting to stay at a nice place in the Lakeline area of Austin Texas (183 and 620). Great location, clean rooms, coffee station and really great customer service!More

    Thank Melanie M
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded May 18, 2017

    Melanie, it was a pleasure to have you as our guest at Extended Stay America - Austin - Northwest - Lakeline Mall. We are pleased to read you had an excellent experience and that our beautiful location and courteous service made your stay even more...More

    Reviewed October 14, 2017

    It was a clean room upon arrival. The mattress is a little stiff and two lamps were not working but other than that it was a good experience:) I would stay there again if we have to return to Austin again:)More

    Review collected in partnership with Extended Stay
    Thank L7688ONstephaniek
    Response from 00esa, Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded October 14, 2017

    Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with most of the aspects of our hotel. We have shared your concerns in regard to your room with my team to ensure...More

    Reviewed September 5, 2017

    this place is cheap for a reason, you get what you pay for in a pinch..had to book in nw austin for Harvey evacuation and it was chaos, did not have time to shop. had my family and did not know our short term situation....More

    1  Thank S D
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded September 6, 2017

    We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We truly...More

    Reviewed July 17, 2017

    Dont stay here. Unless really dont care about how the smell or the conditions of the room. People hanging out late at night or hanging out in the halls. Smoke smell. And hard beds. Not a place for kidsMore

    Review collected in partnership with Extended Stay
    1  Thank Consuella C
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Lakeline MallResponded July 17, 2017

    Consuella, please accept my apology for not living up to your expectations during your visit. We apologize for falling short of your expectations. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that...More

    Hampton Inn & Suites Austin Cedar Park - Lakeline
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    La Quinta Inn & Suites Austin NW/Lakeline Mall
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    Comfort Suites NW Lakeline
    136 reviews
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $76 - $103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Priceline, Booking.com, Expedia, Travelocity, Hotels.com, getaroom.com, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Austin - Northwest - Lakeline Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay America Austin ,
    • Extended Stay Austin ,
    • Austin Extended Stay
    Add Photo Photos
    Traveler (15)
    Room & Suite (10)
    Dining (1)
    Hotel & Grounds (16)
    Bathroom (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 202 hotels in Austin
    Comfort Suites NW Lakeline
    136 reviews
    .80 miles away
     
    Hampton Inn & Suites Austin Cedar Park - Lakeline
    581 reviews
    .43 miles away
     
    La Quinta Inn & Suites Austin NW/Lakeline Mall
    353 reviews
    .67 miles away
     
    Home2 Suites by Hilton - Austin/Cedar Park
    487 reviews
    .66 miles away
     
    Nearby Restaurants
    SOTO Japanese Restaurant
    74 reviews
    .34 miles away
    Texican Cafe Lakeline
    104 reviews
    .40 miles away
    Pluckers Wing Bar
    41 reviews
    .39 miles away
    Applebee's
    28 reviews
    .43 miles away
    Nearby Attractions
    Lakeline Mall
    56 reviews
    .64 miles away
    Cedar Park Farmers Market
    12 reviews
    .53 miles away
    JumpStreet
    24 reviews
    .61 miles away
    Austin Aquarium
    234 reviews
    1.19 miles away
    Ask a question
    Questions & Answers
    Jeanna P
    July 8, 2017|
    AnswerShow all 6 answers
    Response from Sheila W | Reviewed this property |
    Hello, I found the staff to be professional and willing to help when asked. They were not quite as effusive as some establishments but I was comfortable and happy with the service.
    0
    Votes
    Jeanna P
    July 8, 2017|
    AnswerShow all 3 answers
    Response from Erikyanz73 | Reviewed this property |
    Yes
    0
    Votes
    Room Tips
    "find another place"
    Read review
    "The back of the hotel faces a college campus and is much quieter than the highway side."
    Read review
    "Accessible to Cedar Park, Round Rock and Lakeline Mall. Right at Hwy 183 and 45 toll."
    Read review
    "The rooms in the back overlook Pecan Park. Beautiful."
    Read review
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