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This hotel felt old and broken down. Everything was dated. The staff seemed undertrained. I had metioned two days in a row that there were no towels or sanitary wipes in the fitness room. That problem was never addressed. Breakfast ran out of coffee 3...More
Thank Clive Z
Response from cx_astn, Manager at Country Inn & Suites By Carlson, Austin-UniversityResponded August 8, 2016
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations...More
$75 - $148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#70 Business Hotel in Austin
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn And Suites By Carlson Austin-North ,
Country Inn & Suites By Carlson Austin-North Hotel Austin ,
Response from Melinda S | Reviewed this property |
As others have reported - the room has a small refrigerator, a microwave and a sink area. It also has a two cup coffee maker, which of course can be used for tea or other items you may supply as the daily provision is enough... More
As others have reported - the room has a small refrigerator, a microwave and a sink area. It also has a two cup coffee maker, which of course can be used for tea or other items you may supply as the daily provision is enough for two, if I remember correctly. I do not recall that there were any dishes, glass, silverware or cooking utensils at all except for a couple plastic spoons, maybe, to stir coffee with. You of course, need to be aware that facilities such as this aren't really set up for much cooking, whatever the style, and that cooking odors might be the largest problem. For instance, I probably would not consider fish, cabbage and certain spices which can be offensive to some, particularly where you do not expect them. This does not have an exhaust fan in the cooking area. Some of the hotels that have fully stocked kitchenettes may be better choices.
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"Get the Jr Suite if you have family. the extra space is essential"