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Country Inn & Suites By Carlson, Austin-University

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Country Inn & Suites By Carlson, Austin-University
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263 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Austin-University
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Showing 255: English reviews
Reviewed March 26, 2016

Fabio and Anthony were able to accommodate my walk-in reservation with a great rate. The room was clean, comfortable, and looked fairly updated. The location is right off the highway and conveniently located to a variety of restaurants. I'm looking forward to using this location for me and my team during future stays.

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Helpful?
Thank kis1975
Fabio_Cambises, Public Relations Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thanks so much for writing this comment. It's so incredibly honest and I am so glad to hear you were able to understand our true value: low rates, great service, amazing location. Come back soon and take advantage of our special discount for Trip Advisor reviewers. Please mention this review next time you book with us. Thanks again.

Oklahoma City, Oklahoma
Reviewed March 17, 2016

Large pieces of trash,garbage surround the property along with knee high weeds in the flower beds. Inside the Inn was being remodeled so the inside was understandable. The room was just fine. Two men working about four hours could make this property presentable for visitors.

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Helpful?
Thank Keith C
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback, and sincere apology for the hotel appearance. We value your feedback,we are in the completion process of hotel remodeling, for guest positive stay experience, so kindly excuse the remodeling trash in the parking lot during your stay, Which has been cleared up now. And we would want you to come and stay with us now,...

Denver City, United States
Reviewed March 16, 2016

The hotel is being remodeled so there was some debris on the outside grounds. There is also areas inside that are in the process of being upgraded but all that is to be expected. Other than obvious remodel issues the hotel was very clean. The staff very friendly and helpful.

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Helpful?
Thank Danny W
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback and your continued support and patience, for allowing us to make the changes of the remodeling, for the guests positive experience. We would love to have you stay with in the future, and enjoy the new look and the service.

Clinton, United States
Reviewed March 12, 2016

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Helpful?
Thank Michael C
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Austin-University, responded to this review

Dawsonville, Georgia
Reviewed March 10, 2016

We were not told about renovations either (like another review I notice on this site), but seemed okay on first night. Our room was on the top floor. I noticed a sizable patch in ceiling on first night, didn't really think about it again. There was a lot of renovation activity going on in the hallways. Second night, a big...

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Thank smark71
Lilburn, Georgia, USA
Reviewed March 1, 2016

Very convenient location with easy access to eateries and to I-35 to head toward Austin. Lobby, hallways, and elevator definitely felt dated, but all functioned fine. Room cleaning was a bit odd. I only had my room cleaned once during my 5-night stay - it may have just been coincidence that the only times they checked to clean were the...

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Thank Jimbobka
Memphis, United States
Reviewed February 26, 2016

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Thank Beth G
Dallas, Texas
Reviewed February 20, 2016

We were not given the room we were promised w separate areas for us and our infant. We were also NOT warned in advance of this or that there would be loud renovations happening just outside our door. This kept our baby and us from sleeping.

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Helpful?
Thank 110disgruntled
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for the feedback and apologize for any inconvenience. We did stop any further renovations after you sharing the concerns. Apologize for not getting the promised room type for maintenance reason. We were in the middle of replacing new furniture in all guest rooms for positive guest experience. Your feedback is valuable to us.

El Paso, Texas
Reviewed February 9, 2016

Hotel needs more work to entrance foyer but a good place for the price. Overall and good place to stay and the price cold be just a bit less. Easy access to major streets and interstate . Staff is very friendly and helpful.

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Helpful?
Thank Luis E
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you so much for your feedback. We are undergoing major renovations, and the front entrance is one of them, that will undergo a renovated look. We value your feedback and take them seriously to impact positive guest experience.

San Antonio, United States
Reviewed February 8, 2016

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Thank Arleen B
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Austin-University

Address: 7400 I-35 North, Austin, TX 78752
Location: United States > Texas > Austin > St. Johns
Price Range: $80 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Austin-University 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn Austin North
Austin Country Inn
Hotel Style:
#70 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Austin-University staff and other travelers.
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Questions? Get answers from Country Inn & Suites By Carlson, Austin-University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Right on the interstate, so expect some level of noise no matter where your room is.”
 of 5 bubbles BLDTraveler, Apr 29, 2016 | Read review
“I always look at the entry to the motel if it's clean usually the whole place is clean”
 of 5 bubbles 588keithc, Mar 17, 2016 | Read review
“I'm guessing you would find a Motel6 room cleaner than the rooms at this hotel.”
 of 5 bubbles CarlsonConcierge, Jan 14, 2016 | Read review
“Bring your on shampoo.”
 of 5 bubbles HBTulsa, Jul 18, 2015 | Read review
“We like the rooms with a Jacuzzi”
 of 5 bubbles 423bobbym, Jun 22, 2015 | Read review
5 of 5
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