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Country Inn & Suites By Carlson, Austin-University

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238 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Austin-University
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Showing 231: English reviews
Wayne, New Jersey
1 review
1 of 5 stars Reviewed June 21, 2016

We came to Texas very excited for our experience and on the first night in the hotel received bed bugs!!!! The hotel proceeded to move us to another room as if that could possibly justify the situation and charged us. They should have accommodated more so and honestly not have even charged us! I'm truly appalled and disheartened from the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank samanthae710

Travelers are raving about these Austin hotels

Santa Fe
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2016

The first night there were people coming, going and knocking on a door of a room down the hall all night long...noisy! One wonders what was being sold!!! It was extremely difficult to find the hotel when one is driving north on I-35. The lawn was unkempt, in need of mowing and landscaping. It was more of a 'lawn' of... More 

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1 Thank Steven B
Las Vegas, Nevada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 17, 2016

I checked in after a long tough day on the road and got to bed after Midnight on check in day June 13. At 5:10 in the morning the clock radio alarm started eventually becoming a loud ring. Apparently the guest before me in the room must have set it. I couldn't fall back to sleep. Needless to say it... More 

Helpful?
Thank RickDames
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Sadly, from your comments, it looks like you are describing and are confused with another hotel.... More 

Albuquerque, New Mexico
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 15, 2016

This property was recently updated and provided a great stay for our recent trip to Austin. The staff was helpful, the breakfast above average and the room was quiet even though we were very near the elevator. There are room thermostats that provided easily adjustable room temperatures, not the loud window units that plague many motels. There is a separate... More 

Helpful?
Thank Jay M
Katy, Texas
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 13, 2016

Hotel is a little old, with a slow elevator, but very clean and comfortable. Bed and pillows were great. Staff was very friendly and took care of our needs. Hot breakfast (eggs, bacon, sausage, potatoes, biscuits), along with oatmeal, cereals, waffles, pastries, and fruits were great, which gave us the energy to start off our busy days. They put out... More 

Helpful?
Thank Clara F
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay with us, and enjoyed the room comfort, the service of the staff, the breakfast variety and cookies. We look forward to your next stay. More 

Rochester, New York
1 review
1 of 5 stars Reviewed June 5, 2016

Should be rated half to one star. Just an overall low quality establishment with employees who would rather watch social media than attend to the hotel. Simple things like loose toilet seats with missing caps should never be an issue.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank ReDonQlus
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Austin-University

Address: 7400 I-35 North, Austin, TX 78752
Location: United States > Texas > Austin > St. Johns
Price Range: $73 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Austin-University 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn Austin North
Austin Country Inn
Hotel Style:
#70 Business Hotel in Austin
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