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Country Inn & Suites By Carlson, Austin-University

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Country Inn & Suites By Carlson, Austin-University
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262 Reviews from our TripAdvisor Community

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Showing 254: English reviews
Arlington, TX
Level Contributor
478 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 2 days ago NEW via mobile

Friendly and quick check in, needs some repairs and updates. Room was clean except office chair had sticky spill on it and kitchen area wall was dirty. Bed was clean and comfy. The bfast area was well kept by a very sweet and helpful lady. I stayed here for the price and it's kind of what you pay for.

Helpful?
Thank BeachbumAggie
For Worth
1 review
Reviewed 6 days ago NEW

I will definitely stay here again! The staff are all very nice and the beds are comfortable. Always clean and has a good breakfast. The waffles are great! Everyone should join the rewards program! This is one of the few hotels that does recognize its members with a little goodies like fresh cookies in the lobby at night.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank jillk690
2 reviews
Reviewed 2 weeks ago

Rooms were clean and good size. Beds were comfortable and good for business stay. Breakfast was great , friendly staff , overall experience was good. Would recommend and will stay again. Good for family stay too.

Helpful?
Thank SivaCN
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the clean rooms, and breakfast, and the friendly service of the staff.We look forward to your next stay. More 

Splendora, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

I was in town for a conference and booked three nights in a junior suite at this hotel. Check-in went fine. I got to my room, got settled and about 9 p.m. went to take a shower. The water would only get barely warm, no where near hot. I called the front desk and was told there was no maintenance... More 

Helpful?
Thank SunshineHouston14
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail. And , did try to call you twice and left message,... More 

Kingwood, United States
1 review
Reviewed 3 weeks ago

The bed was comfortable and the room was a good size. The TV was large. The appliances all worked. There was a cockroach on the floor in the washroom. The washroom cabinets were repaired in a amateurish fashion and the repair was VERY obvious.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Syd F
cx_astn, General Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the repairs on your room. We will review the conditions of your room with our engineering staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. We are happy to know, you enjoyed the comfort of the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Austin-University

Address: 7400 I-35 North, Austin, TX 78752
Location: United States > Texas > Austin > St. Johns
Price Range: $84 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Austin-University 2.5*
Number of rooms: 75
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Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn Austin North
Austin Country Inn
Hotel Style:
#70 Business Hotel in Austin
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Austin-University staff and other travelers.
2 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Austin-University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Right on the interstate, so expect some level of noise no matter where your room is.”
 of 5 bubbles BLDTraveler, Apr 29, 2016 | Read review
“I always look at the entry to the motel if it's clean usually the whole place is clean”
 of 5 bubbles 588keithc, Mar 17, 2016 | Read review
“I'm guessing you would find a Motel6 room cleaner than the rooms at this hotel.”
 of 5 bubbles CarlsonConcierge, Jan 14, 2016 | Read review
“Bring your on shampoo.”
 of 5 bubbles HBTulsa, Jul 18, 2015 | Read review
“We like the rooms with a Jacuzzi”
 of 5 bubbles 423bobbym, Jun 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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