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Country Inn & Suites By Carlson, Austin-University

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Country Inn & Suites By Carlson, Austin-University
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238 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Level Contributor
26 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The outside looks a bit sketchy. The foyer has just recently been remodeled, and the rest of the hotel seems to be in flux for a remodel too. The hallways are really cruddy looking, with stained carpet and scuffed up walls - but as I said it seems to be in the midst of a remodel. The elevator is TINY.... More 

Helpful?
Thank Rachael V
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

Thank you for sharing your stay experience. Happy to know, you enjoyed the checkin process and the room. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to... More 

Saint Cloud, Minnesota
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel felt old and broken down. Everything was dated. The staff seemed undertrained. I had metioned two days in a row that there were no towels or sanitary wipes in the fitness room. That problem was never addressed. Breakfast ran out of coffee 3 days in a row. Dead bugs were all over the pool. The jets in the... More 

Helpful?
Thank Clive Z
cx_astn, Manager at Country Inn & Suites By Carlson, Austin-University, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Austin-University

Address: 7400 I-35 North, Austin, TX 78752
Location: United States > Texas > Austin > St. Johns
Price Range: $73 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Austin-University 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson Austin-North Hotel Austin
Country Inn And Suites By Carlson Austin-North
Country Inn Austin North
Austin Country Inn
Hotel Style:
#70 Business Hotel in Austin
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