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Extended Stay America - Austin - Arboretum - North

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Extended Stay America - Austin - Arboretum - North
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98 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Douglasville, Georgia
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed May 23, 2016

The "back building" 2nd floor has no elevator. If you purchase through a 3rd party site you will probably get a room assignment that is in the back building on the 2nd floor as these are the block of rooms they reserve for them. They had no other rooms available to accommodate my handicap as they were full. No elevators... More 

Helpful?
Thank Janice H
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful... More 

Houston, Texas
1 review
4 of 5 stars Reviewed May 11, 2016

I can say that the Proffessionalism and costumer service from Monica Everett was absolutely amazing. One of the servive members traveling on orders spend the night for two weeks and had nothing but great praise for this establishment. I would recommend this hotel to anyone passing or staying in Austin. Great staff makes for a Great stay. Thanks Monica.

Helpful?
Thank josemedrano711
Dallas, Texas
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 2, 2016 via mobile

I don't understand the negative reviews; this place is fine, especially for the money you pay. It's reasonably priced for what you get. Nothing special, just a good clean place to stay in a reasonably safe part of town. The desk clerk was very friendly, there was no excessive noise (and we stayed on a Saturday night); everything worked as... More 

Helpful?
1 Thank Tee J
Columbus, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2016

Where do I begin? I knew immediately when I got to the room that this was going to an interesting stay - the air conditioning wasn't working. No AC in Austin = Bad Idea. They switched me to a new room where the AC was working, but things did not improve. Dirty, stained carpet. A decent TV, but no channel... More 

Helpful?
1 Thank tdrew55
Miami, Florida
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 16, 2016

hallways filthy and smelly, wifi slow and inconsistent, room kind of ok. ONLY stay here if you can't afford anything better. This place has potential but is currently worse than a Motel 6. The location and price were good but the conditions bordered on intolerable.

Helpful?
3 Thank WaterGuy1
texas
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 25, 2016

This is my 3rd stay at this hotel in the last 4 years. Although my last visit there was not satisfactory in 2014, the problems that existed at that time have been resolved. I have no problems recommending this hotel for a business or personal stay. I was there for two nights/three days. If the entire hotel was non smoking,... More 

Helpful?
1 Thank MHreviews
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 9, 2016

We ended up getting this room through Hotwire (aka...we didn't pick this specifically) and it worked as a hotel room to stay in while we visited family for the holidays but in the future I would likely pay more to choose a specific hotel only to make sure that I don't end up here again. The hotel itself was OK... More 

Helpful?
1 Thank AndiSt68
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed November 3, 2015

Had to make a reservation at the last minute and rooms were in short supply for the area I needed to go to... Found this available. My concern was that it was cheap so didn't know what to expect. It was clean. Bed was smaller than I'd like but it was just me... Big downside was that the room just... More 

Helpful?
Thank Mark H
Newcastle, California
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 30, 2015

This hotel was a great value for our weekend in town for the F1 race. We like to stay in North Austin near the Domain for the shopping and restaurants located there. The hotel is also near a Whole Foods so we were able to get some food to take back to our room where we had kitchen facilities. Our... More 

Helpful?
Thank tstandr
San Jose, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed May 25, 2015

stay here for 2 nights to attend school graduation: - breakfast is really bad experience, they don't clean the trash in can, and clean the dining table until may be 10AM , once per day. - Oat-meal only have hot water, no milk ( I was told it is). - Coffee, tea, Oat-meal, muffin (worst than supermarket), orange, apple is... More 

Helpful?
1 Thank LuLu4472
Manager_11525, General Manager at Extended Stay America - Austin - Arboretum - North, responded to this review

Thank you for posting a review of our hotel. I am sorry to hear that you were not pleased with our grab-and-go breakfast and the service you received from our staff. I will be reviewing your comments with our staff to ensure these issues are not repeated. Thank you for bringing this to our attention. We hope to have the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Arboretum - North

Address: 2700 Gracy Farms Ln, Austin, TX 78758-2964
Location: United States > Texas > Austin
Price Range: $93 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Arboretum - North 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Extended Stay Deluxe Austin Arboretum North Hotel Austin
Extended Stay Austin
Austin Extended Stay
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