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TownePlace Suites Austin Northwest / Arboretum

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TownePlace Suites Austin Northwest \/ Arboretum
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85 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Austin Northwest / Arboretum
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Showing 83: English reviews
Reviewed August 6, 2016

This TownePlace Suites is as close to its' Marriott cousin the Residence Inn as you can find. It is a Marriott and the staff is trained in the friendly professional Marriott manner. The rooms were modern looking and big with full kitchen ability. A great place for long term stay. Now that Marriott TownePlace brand provides full Marriott breakfast this...

1Thank airdronepilot
Raleigh, North Carolina
Reviewed August 2, 2016

Older property, they do allow pets. We did not have linen for the pull out sofa bed, I had to ask for it. We did not have enough towels for 4 people, that was listed on the reservation. The fire alarm went off 4 times while we were there for no reason. Very small pool in the front beside the...

1Thank inhgpsmas60
Baltimore, MD
Reviewed July 16, 2016

Towneplace Suites was conveniently located to where we were working, downtown, and the airport. Nothing was very far, though the traffic was congested in some areas. If you are not used to Texas, getting to the hotel from the airport can be confusing. We made a left that turned into a U-turn, it took awhile to get back. There is...

1Thank oklybb
Fort Worth, Texas
Reviewed July 5, 2016

TownePlace Suites is a great place to stay with family and friends. Ms. Houston is always there every morning with a smile. The staff is great and very friendly. The rooms are well run, clean, spacious and well organized. I will return and recommend it as a home away from home.

Thank kando882000
Athens, Texas
Reviewed June 20, 2016 via mobile

Our stay was very nice and quiet. Our check in was quick and the front desk lady greeted us with a smile. Our room was spacious and the air conditioner worked great, which is important when it's 98 outside! The location is close to shops and good restaurants! Anything you could want it close and convenient.

Thank JBD1229
Aurora, Canada
Reviewed May 29, 2016 via mobile

I recently stayed at the Towneplace Suites on a business trip and the rooms are ok, since they include a kitchenette but there were a few things that were below par for the price paid. My room had a closet just off the door to the room, but there was no door on the closet. Because the room didn't have...

1Thank EuroCDN
Misty L, General Manager at TownePlace Suites Austin Northwest / Arboretum, responded to this review

Thank for Stay with us at the Towne Suites In Austin Texas, I can understand your frustration and i really appreciate your feedback. As per of hotel renovation, we will renew all closet of the property and renovate our breakfast area. We hope that we can see you soon and again we are deeply sorry for this issue. Thanks Again....

Phoenix, Arizona
Reviewed April 7, 2016 via mobile

The bedding was very comfortable, check in was easy, my room was great with oven, stove, complete kitchen. Laundry facilities if needed. Breakfast in the morning. The bathroom counter space was a bit sparse and the sink is very low, but its ok. If you are a 6'guy, I would find this annoying. I found the staff very helpful and...

Thank breezy779
Houston, Texas
Reviewed April 4, 2016 via mobile

Solid choice for a good place to stay a few nights. The only problem was a TV that wouldn't turn on. A phone call to the front office solved the problem. Surprised at only one double bed in the room. Clean room. Added desk was nice. Decent hot breakfast.

Thank Gregory M
Misty L, General Manager at TownePlace Suites Austin Northwest / Arboretum, responded to this review

Dear Gregory M, I am happy to hear that you found a solid choice with us at the Towneplace Suites Austin Northwest. Thank you for your feedback I truly appreciate it. I am also glad to hear my staff was able to correct your television issue right away, I do apologize for any inconvenience this may have caused you. We...

Las Vegas, Nevada
Reviewed April 2, 2016

I like staying at TownPlace Suites for extended stays. I previously stayed at this property 8 years ago, I knew the property and the area. The room was clean, quiet and what I expected. The breakfast is exceptional, very good and a great variety of things to eat. The hospitality hour food was great too. The only issue that I...

1Thank Edgy247
Gulfport, Mississippi
Reviewed March 19, 2016

Everything was up to par expect the bath tub. There were (2) two rust spots in the tub. The room was clean, the property was clean and the staff was very nice and helpful. This hotel has all of the amenities that I like. I was able to workout at the end of the day and have a good breakfast...

Thank Denise E
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59 photos of this hotel

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Room/Suite (21)
Hotel & Grounds (11)
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Business Center/Function Rooms (1)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Residential style living with the comforts of a townhouse community - Northwest Austin. ... more   less 

Additional Information about TownePlace Suites Austin Northwest / Arboretum

Address: 10024 N Capital of Texas Hwy, Austin, TX 78759-5837
Location: United States > Texas > Austin > Northwest Austin
Price Range: $94 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Austin Northwest / Arboretum 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Towneplace Suites Austin Northwest Hotel Austin
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites Austin Northwest / Arboretum staff and other travelers.
2 questions
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Questions? Get answers from TownePlace Suites Austin Northwest / Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“comfortable bed and pillows”
 of 5 bubbles 733ryanl, Oct 23, 2016 | Read review
“I stayed at studio room and it was big enough for myself.”
 of 5 bubbles 171eva, Sep 18, 2016 | Read review
“I may not prefer to the first floor”
 of 5 bubbles boq598, Aug 10, 2016 | Read review
“Top floor to avoid elephant feet of those above you,..”
 of 5 bubbles airdronepilot, Aug 6, 2016 | Read review
“Rooms in the back are quietest.”
  • Standard bathroom
  • Sleeping area
  • Room from the window
  • Sofa, the best place to watch tv
  • Kitchen area
  • View of the room from the door
 of 5 bubbles oklybb, Jul 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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