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    TownePlace Suites Austin Northwest / Arboretum

    10024 North Capital of TX Highway North, Austin, TX 78759-5837
    +1 844-631-0595
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    11/27/2017 11/28/2017
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    $130
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    Traveler (28)
    Room & Suite (36)
    Dining (3)
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    Overview
    • Excellent16%
    • Very good42%
    • Average25%
    • Poor10%
    • Terrible7%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2.5 Star Hotel
    All hotel details
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    Rooms
    Nov 27Nov 28
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (100)
    Traveler rating
    Traveler type
    Time of year
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    1 - 5 of 98 reviews

    Reviewed 1 week ago via mobile

    Super friendly staff. They respond to any request regardless how crazy it may be. They always greet you with a warm Texas smile. The pool is a bit small for the size of the hotel. They could use a bit of variety in the breakfast...More

    Thank Star B
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 5 days ago

    Thank you for the 4 star review and great comments! We work hard to hire and train the friendliest possible associates, and it's great to hear you enjoyed your time with us. We look forward to seeing you again soon!

    Reviewed 1 week ago via mobile

    I stayed at this hotel for 2 nights with my husband and 4yo son. At 5am on the 1st morning a loud alarm started in room 128 (next door, we were in 130). When we called the desk, the lady that answered did not offer...More

    Thank DarzDarz
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 1 week ago

    Dear DarzDarz, Thank you for taking the time to provide feedback about your stay. I was very sorry to learn about your disappointing experience. While our team has no control over how guests set their alarm clocks, any guest concern should be treated seriously. The...More

    Reviewed 4 weeks ago

    Four friends, senior citizens, convened here from the northeast and southeast just to hang out and see the sights. This locale had decent rates as it's not close to downtown which was the venue for the weekend Austin City Limits gala which we weren't attending....More

    Thank roneill000
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 4 weeks ago

    Thank you for the 4 star review and detailed feedback. We hope to see you again soon!

    Reviewed September 16, 2017 via mobile

    I was only there for a night. I arrived at 2:30am due to a flight delay and still managed to check in smoothly. The room was spacious and clean. The working space faced the wall but the lighting was perfect. The bathroom was slightly smaller...More

    Thank Limlenna
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded October 6, 2017

    Thank you for the detailed feedback and 4 star review! We hope to see you again soon!

    Reviewed August 20, 2017

    My coworker and I both travel and stay alto at Marriott properties and this by far was one of worst experiences. My AC went out (in Texas summer heat) and the front desk lady told me there were no other rooms available to move too...More

    Thank Denise T
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded August 24, 2017

    Dear Denise T, Thank you for taking the time to provide feedback regarding your stay. We work hard to provide the cleanest and friendliest hotel possible for our guests, and I was sorry to learn you were disappointed. We will use your comments as training...More

    Embassy Suites by Hilton Austin Arboretum
    933 reviews
    #35 of 201 hotels in Austin
    0.4 mi
     
    HYATT house Austin / Arboretum
    743 reviews
    #31 of 201 hotels in Austin
    0.1 mi
     
    Hampton Inn Austin - Arboretum Northwest
    970 reviews
    #15 of 201 hotels in Austin
    0.4 mi
     
    Renaissance Austin Hotel
    914 reviews
    #46 of 201 hotels in Austin
    0.8 mi
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • $91 - $234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 127
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Hotels.com, Hotwire, HotelQuickly, Cancelon, TripOnline SA and Evoline ltd so you can book your TownePlace Suites Austin Northwest / Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin >
    • Northwest Austin
    • Also Known As
    • Towneplace Suites Austin Northwest Hotel Austin
    Add Photo Photos
    Traveler (28)
    Room & Suite (36)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (30)
    Bathroom (2)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Hampton Inn Austin - Arboretum Northwest
    970 reviews
    .42 miles away
     
    HYATT house Austin / Arboretum
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    Embassy Suites by Hilton Austin Arboretum
    933 reviews
    .44 miles away
     
    Renaissance Austin Hotel
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    Nearby Restaurants
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    .30 miles away
    Lupe Tortilla Arbor Walk
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    .36 miles away
    Whole Foods Market
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    Nearby Attractions
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    Austin Beerworks
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    .92 miles away
    11th Hour Escape
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    iPic Theaters
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    Questions & Answers
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    Room Tips
    "Rooms on higher floors work well"
    Read review
    "Request Main building"
    Read review
    "ask for the separate bedroom (it's an upgrade)"
    Read review
    "Our room was on the first floor outside of thenoise or lack of noic pool and very nice. Quiet."
    Read review
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