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TownePlace Suites Austin Northwest

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TownePlace Suites Austin Northwest
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73 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Baltimore, MD
Level Contributor
124 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Towneplace Suites was conveniently located to where we were working, downtown, and the airport. Nothing was very far, though the traffic was congested in some areas. If you are not used to Texas, getting to the hotel from the airport can be confusing. We made a left that turned into a U-turn, it took awhile to get back. There is... More 

Helpful?
Thank oklybb
Fort Worth, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

TownePlace Suites is a great place to stay with family and friends. Ms. Houston is always there every morning with a smile. The staff is great and very friendly. The rooms are well run, clean, spacious and well organized. I will return and recommend it as a home away from home.

Helpful?
Thank kando882000
Athens, Texas
1 review
5 of 5 stars Reviewed June 20, 2016 via mobile

Our stay was very nice and quiet. Our check in was quick and the front desk lady greeted us with a smile. Our room was spacious and the air conditioner worked great, which is important when it's 98 outside! The location is close to shops and good restaurants! Anything you could want it close and convenient.

Helpful?
Thank JBD1229
Aurora, Canada
Level Contributor
103 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed May 29, 2016 via mobile

I recently stayed at the Towneplace Suites on a business trip and the rooms are ok, since they include a kitchenette but there were a few things that were below par for the price paid. My room had a closet just off the door to the room, but there was no door on the closet. Because the room didn't have... More 

Helpful?
Thank EuroCDN
Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Thank for Stay with us at the Towne Suites In Austin Texas, I can understand your frustration and i really appreciate your feedback. As per of hotel renovation, we will renew all closet of the property and renovate our breakfast area. We hope that we can see you soon and again we are deeply sorry for this issue. Thanks Again.... More 

Phoenix, Arizona
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 7, 2016 via mobile

The bedding was very comfortable, check in was easy, my room was great with oven, stove, complete kitchen. Laundry facilities if needed. Breakfast in the morning. The bathroom counter space was a bit sparse and the sink is very low, but its ok. If you are a 6'guy, I would find this annoying. I found the staff very helpful and... More 

Helpful?
Thank breezy779
Houston, Texas
Level Contributor
79 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 4, 2016 via mobile

Solid choice for a good place to stay a few nights. The only problem was a TV that wouldn't turn on. A phone call to the front office solved the problem. Surprised at only one double bed in the room. Clean room. Added desk was nice. Decent hot breakfast.

Helpful?
Thank Gregory M
Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Dear Gregory M, I am happy to hear that you found a solid choice with us at the Towneplace Suites Austin Northwest. Thank you for your feedback I truly appreciate it. I am also glad to hear my staff was able to correct your television issue right away, I do apologize for any inconvenience this may have caused you. We... More 

Las Vegas, Nevada
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 2, 2016

I like staying at TownPlace Suites for extended stays. I previously stayed at this property 8 years ago, I knew the property and the area. The room was clean, quiet and what I expected. The breakfast is exceptional, very good and a great variety of things to eat. The hospitality hour food was great too. The only issue that I... More 

Helpful?
1 Thank EdgyCNC
Gulfport, Mississippi
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 19, 2016

Everything was up to par expect the bath tub. There were (2) two rust spots in the tub. The room was clean, the property was clean and the staff was very nice and helpful. This hotel has all of the amenities that I like. I was able to workout at the end of the day and have a good breakfast... More 

Helpful?
Thank Denise E
1 review
1 of 5 stars Reviewed March 19, 2016

Checked into this hotel Mon 2/1/16. First things first, I am a very tech savvy person and heard about the new mobile check in on the Marriott mobile app. Per Marriotts mobile check in video, this is a very fast and seamless process. I arrive to TP Suites and realize there is NO kiosk for this feature. The lady explains... More 

Helpful?
Thank Steven M
Misty L, General Manager at TownePlace Suites Austin Northwest, responded to this review

Dear Steven M, Thank you for providing your feedback, I sincerely apologize for the ongoing issue you have been dealing with and it is totally unacceptable that you have had to. unfortunately, this is the first time I am being made aware of your situation. I want to rectify this for you as soon as possible. Would you mind contacting... More 

Denmark
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 15, 2016

It's about 15 min. drive to downtown. Good place to stay, very clean room with kitchennet. The breakfast was realy good, very good range of food. Good parking. Good restaurants nearby. Can recomend this hotel.

Helpful?
Thank arolling
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Residential style living with the comforts of a townhouse community - Northwest Austin. ... more   less 

Additional Information about TownePlace Suites Austin Northwest

Address: 10024 North Capital of TX Highway North, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Price Range: $112 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Austin Northwest 2.5*
Number of rooms: 127
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Also Known As:
Towneplace Suites Austin Northwest Hotel Austin
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