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SpringHill Suites Austin South

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SpringHill Suites Austin South
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221 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin South
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Showing 216: English reviews
Sacramento, California
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

Was on a road trip from Dallas going to San Antonio, but spent a bit of time in the Austin area. Despite the weird on-ramps and off-ramps from I35E, just off the freeway, noise insulation is bad from the outside. I can hear the freeway all night long, but one night; there was a severe thunderstorm passing through. Haha...best night... More 

Helpful?
Thank WillA858
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for commenting on your experience! More 

Portland, Oregon
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 10, 2014

I've just returned from a very comfortable stay at Springhill Suites Austin. The hotel is a ten minute ride from downtown and provides a free shuttle downtown in the evenings for those who want to explore. The property is well maintained and clean. The front desk staff is excellently trained and provided service comparable to many four star hotels at... More 

Helpful?
Thank temi43
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for sharing your experience in an online review. We hope to see you again when your travels bring you back to Austin. More 

Americus, Georgia
Level Contributor
54 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 6, 2014

Great location and convenient to everything in South Austin, but this hotel needs a facelift. The room and hotel seemed tired. Definitely needs an upgrade like many of the other SpringHill Suites. I would stay at one of the other Marriott properties nearby before choosing this one next time. Everything was good with the hotel, including the exercise room.

Helpful?
Thank bienemy
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for commenting on your recent stay with us. The hotel is scheduled for a full renovation at the end of 2014 and hope you will give us another chance when traveling to the Austin area. More 

1 review
5 of 5 stars Reviewed May 5, 2014

Excellent Value & Experience for a 6 Day Stay. Including room, Staff, Parking, & Free Breakfast & Downtown Evening (6pm to midnight) Shuttle. Little things like great beds, "just right" bedding (not "too hot", down blankets, with no cooling options), & pillows, A.C, etc. Did not use indoor pool, spa, or workout room, so review not included

Helpful?
Thank Gail M
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thanks Gail! We appreciate your feedback. More 

Tulsa, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 30, 2014

During my brief stay I found Sarah W., front office manager, to be both professional and personable, going out of her way (my perception) to serve. ("you're welcome", Sarah). Rose, Justin, and Josh were engaging and thorough.Rose even remembered making my reservation over the phone. Katrina G. was friendly in conversation; businesslike with guests-a real blessing to others. The breakfast... More 

Helpful?
Thank Hubert G
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for your comments and recognition of the staff. We hope to see you again when your travels bring you back to Austin! More 

Nashville, Tennessee
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed April 18, 2014

I recently stayed at a Fairfield inn by Marriott in new Braunfels Texas so I thought the Springhill inn and suites would be as nice. Wrong. The staff were great and the free breakfast was really good. The room was an awkward shape. The beds were comfortable. The bathroom sink and mirror is not in the bath and toilet area... More 

Helpful?
Thank OrindaLady
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

We are sorry to learn that you were disappointed with your stay. We always hate to fall short of our guests expectations but appreciate your candor regarding your experience. More 

Denver
Level Contributor
173 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed April 16, 2014

Our King suite was exactly what I wanted from my Marriott profile...except the price. I had a reservation for a Sunday night stay, but I happened to be passing through a week before my reservation, so I stopped at this property. I checked in and was told there was no difference in the usual rate and the AAA rate for... More 

Helpful?
Thank PrettyPickyDenver
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for reviewing your recent stay with us. I am happy to look into the pricing issue you experienced if you would like to contact me directly at kgagnon@whitelodging.com. More 

Houston, Texas
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 3, 2014

Only stayed 1 night, but did not like the bed at all! The bed is old and lumpy...It's time for an update of the rooms and bed...won't stay there again. However, the staff was very nice and attentive..

Helpful?
Thank LaTonya V
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you so much for taking the time to write a review. We are so happy that our staff was accomodating and helpful. We apologize that you were uncomfortable in your bed. We are getting new beds in the next few months and will be remodeling in the next year. We hope that you will come and stay with us... More 

Tulsa, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 20, 2014

By luck of the draw my family of 3 ended up in an accessible room. We found ourselves cramped for space. The beds were doubles, but felt even smaller than that. One was shoved up against a wall on one side, so you had to crawl over someone to get in or out. The couch in the room didn't add... More 

Helpful?
Thank Steven P
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We were sorry to learn your family was not comfortable in room 603. As you mentioned yes that is an ADA room and a non typical layout. Thank you for your candid comments as it helps us to evaluate our service and products in order to improve our guests experience. More 

Dublin, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 4, 2014

Stayed here one night. Check-in was fast and they honored my early check in request. Beds were comfortable. There was quite a bit of road noise from I-35, but otherwise it was a very nice stay. The rooms were very clean and everyone was friendly.

Helpful?
Thank CLPfau
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for commenting on your stay! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Location: United States > Texas > Austin
Price Range: $126 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin
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