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SpringHill Suites Austin South

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SpringHill Suites Austin South
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228 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin South
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Showing 220: English reviews
Cincinnati, Ohio, United States
Level Contributor
323 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed July 18, 2015 via mobile

We stay at these quite often, but this one was a disappointment. The room was a disaster. For starters I don't think we had 2 queen beds, I think they were twins, very small for two people, and we are smaller than most! We had four in the room that required one person to sleep on the sleeper sofa. When... More 

Helpful?
1 Thank Donald M
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Indiana
Level Contributor
60 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed here for the weekend for a family event. The minute we got inside the hotel one thing I noticed immediately... it smells good!:)) The hotel looks new , clean and even the decor is very nice. We finally got into our room. The lay out is nice as well and we have enough space in the suite that we... More 

Helpful?
Thank neitzypie
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Roswell, Georgia
Level Contributor
220 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 30, 2015

I originally was set to stay at the Residence Inn across the parking lot from the Springhill Suites. But due to the recent floods in the Austin area, I was moved to the Springhill Suites. No problem right? Well, the first thing I noticed was they put me in a room that was not as big as the room I... More 

Helpful?
Thank Brad A
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Houston, Texas
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed June 22, 2015

We only interacted with two employees during our stay. The young lady at the front desk and Isabel during breakfast. Both were very pleasant and showed genuine interest in making our visit a success. The hotel has all one could want including an indoor pool. Good location (Downtown Austin was 9 minutes away). Quite. Modern. Everything worked well and the... More 

Helpful?
Thank LoveToTravel0007
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Overland Park, Kansas
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2015

The staff were very inviting upon registration, and helpful. The room was a king with a sofa bed and since there were three of us......it worked. The room was comfortable. The location is very good and the breakfast was tasty.

Helpful?
Thank Candy B
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 1, 2015

I stayed at this hotel with my wife and 11 year old son. The rooms were very comfortable, clean and spacious. The free breakfast in the morning was more than enough to last well after lunch with a good variety. A good free wifi throughout the hotel. Price wise was real value for money for the three of us with... More 

Helpful?
1 Thank Rafid A
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015 via mobile

The breakfast area is chaotic with staff who do not understand how to stay ahead of the game, so they try to play catch up and fail badly at it. No matter what time we came down for breakfast, items were missing. Most often food had run out and we were told there was "no mas." Yesterday there were no... More 

Helpful?
Thank Linda J
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Tulsa, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

Recently completed renovations have created an improved lobby, a more comfortable breakfast setting, and a more private business center. Remodeled rooms have newer color schemes giving fresher "feel" to traveler. Breakfast was average; could be improved with pancakes and/or waffles.

Helpful?
1 Thank Hubert G
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Houston, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 20, 2015 via mobile

Lobby is nice. Breakfast is good. Coffee is really bad. There have been room renovations, but it's an older hotel, so there seems to be a limit as to what the room reno can do. Does not compare favorably to Hyatt Place or Holiday Inn Express. Sheets and towels rather rough for a 3* hotel. It wasn't horrible, but I... More 

Helpful?
2 Thank JilliO
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Alexandria, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 18, 2015

If this is how the hotel looks now, I shudder to think what it was like before its renovation. It still needs a paint job in most public areas, the beds are lumpy and there is plastic hanging from a large door frame in the lobby. -Requested high floor, got a 3rd floor room right off the highway. -The entire... More 

Helpful?
1 Thank LizEN1
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 S Interstate 35, Austin, TX 78744-1803
Location: United States > Texas > Austin
Price Range: $113 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Springhill Suites Austin South Hotel Austin
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