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SpringHill Suites Austin South

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SpringHill Suites Austin South
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233 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Austin South
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Showing 225: English reviews
Austin, Texas
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 22, 2015

The Springhill Suites has always been a mainstay when given the chance to choose a hotel property...and not just because of their award-winning friendly staff like Cynthia and Sonya that helped make our stay feel very special indeed. But also because of the sweet little touches in just about every corner of the hotel. And now that feeling is captured... More 

Helpful?
Thank Mitch J
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

McKinney, Texas
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 9, 2015

I arrived at around 11pm and when I got there another guest had been bumped from his room and rebooked 30 miles away. He was pissed to say the least. I was scared I would be bumped to, but I am platinum so I guess they saved me a handicap room. There was no parking remaining in the Marriott complex,... More 

Helpful?
2 Thank Chris N
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Edgewood, Texas
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 31, 2015

The SpringHill Suites is a comfortable place for a stay of moderate length; the staff is well trained and responsive and the hotel is clean and well maintained. We stayed there for several days on two successive weeks. The sofa in the room could be improved because it is way short of "comfortable", but for a short stay is tolerable.... More 

Helpful?
Thank russminton
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the SpringHill Suites Austin South was enjoyable. Thank you for your business and we look forward to seeing you again soon. Best, Lance More 

Austin, Texas
1 review
5 of 5 stars Reviewed July 29, 2015

I really like this hotel. Its clean, great people, and good food. when i come to Austin this is the place i go and stay at! Catie the front office manager was super nice! she helped me with everything I needed. Thank yall so much for the stay and the great hospitality because you don't get that in some places... More 

Helpful?
Thank Bobbye H
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the SpringHill Suites Austin South was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to... More 

Dallas, Texas
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 23, 2015

Stayed here for a few days on business travel. Typical Springhill hotel, good front desk staff, but the back of the house has housekeeping issues. They do not replenish items or clean the ice bucket when servicing the room. One day during my stay housekeeping did not even service the room. I called to inquire and received the usual sorry... More 

Helpful?
Thank tmtrvl
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Cincinnati, Ohio, United States
Level Contributor
323 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed July 18, 2015 via mobile

We stay at these quite often, but this one was a disappointment. The room was a disaster. For starters I don't think we had 2 queen beds, I think they were twins, very small for two people, and we are smaller than most! We had four in the room that required one person to sleep on the sleeper sofa. When... More 

Helpful?
1 Thank Donald M
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to... More 

Indiana
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed June 30, 2015

Stayed here for the weekend for a family event. The minute we got inside the hotel one thing I noticed immediately... it smells good!:)) The hotel looks new , clean and even the decor is very nice. We finally got into our room. The lay out is nice as well and we have enough space in the suite that we... More 

Helpful?
Thank neitzypie
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Roswell, Georgia
Level Contributor
237 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 30, 2015

I originally was set to stay at the Residence Inn across the parking lot from the Springhill Suites. But due to the recent floods in the Austin area, I was moved to the Springhill Suites. No problem right? Well, the first thing I noticed was they put me in a room that was not as big as the room I... More 

Helpful?
Thank Brad A
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Houston, Texas
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 22, 2015

We only interacted with two employees during our stay. The young lady at the front desk and Isabel during breakfast. Both were very pleasant and showed genuine interest in making our visit a success. The hotel has all one could want including an indoor pool. Good location (Downtown Austin was 9 minutes away). Quite. Modern. Everything worked well and the... More 

Helpful?
Thank LoveToTravel0007
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance More 

Overland Park, Kansas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2015

The staff were very inviting upon registration, and helpful. The room was a king with a sofa bed and since there were three of us......it worked. The room was comfortable. The location is very good and the breakfast was tasty.

Helpful?
Thank Candy B
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! Should you need anything in the future, please consider me at your service. Best, Lance More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 S Interstate 35, Austin, TX 78744-1803
Location: United States > Texas > Austin
Price Range: $118 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin
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